Viapol
Address
Minsk, Internacyjanalnaja Street, 14Вход в арке
Business hours
Closed until 9:00 AM
Directions
Niamiga
670 m
Garadski Val
252 m
Features
Credit card payment
Wi-Fi
Transfer
Excursions for schoolchildren
Work with individuals
Last minute deals
Gift certificate
Type of tours:individual, guided, recreational, corporate holiday
Form of the tour:theatrical excursion, traditional excursion, costumed excursion
Payment method:cash, payment by card, bank transfer, cashless payment, online
Promotions:discounts, promotions, special offers, bonuses, gifts
162 reviews
September 20
I went on the Minsk Stories tour from September 16-19, 2024.
We met, settled in - everything is fine. The program is Mega intense. The buses are perfectly clean. The Belarus Hotel is a three-star hotel, but the rooms are nice and clean.
But still, people decide everything. On Tuesday and Wednesday, we traveled with Evgenia-a smart girl, a beauty, a professional with a capital letter. Incredibly attentive, caring and tactful - even on a trip around the world with her.
And literally the next day, on September 19, the last excursion to Sulu. After getting on the bus, I realized that I couldn't find my passport, I ran to the room - there was nothing. I decided that it was in the suitcase, I immediately looked at it in the bag - no. And I'm starting to remember that our passports were collected upon check-in. I approach our guide - in fact, a representative of the company and outline the situation - I ask you to call the hotel. Since I don't have the Internet myself, I don't have a phone number either.
To which I heard that she had something to do with it, so that I would call the Viapol tour operator myself. It's good that the tourists standing next to me found phone numbers for me and when I already started dialing Viapol, the guide dialed the Belarus hotel from her phone and gave me the phone. It turned out that yes, my passport is there and they forgot to give it to me at the eviction.
With such a guide, I definitely would not go around the world. Previously, when I went on vacation, they always said - find a representative and address all questions.
The attitude in this case, I was extremely upset. I have to leave tonight. I can't find my passport, there is no connection, there is no Internet, but I hear in response - they say solve your problems yourself.
See original · Русский
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October 28
I would like to express my gratitude to the entire team of the Viapol tour operator for their professionalism in organizing our vacation. We took the tour "Belarusian circumnavigation" for 5 days. The guides are excellent, they talk warmly about their homeland.
We were met from the train station, and immediately issued a tour program (with notes on contacts, time, transport, cafes, taxis, etc. and a tourist map of the part of the city near the hotel) Everything is structured, short and to the point. The greeter escorted him to the hotel reception desk, told him everything to orient himself, waited for check-in at the Belarus Hotel (Storozhovskaya 15) - everything is fine. The program is rich, the buses are clean and comfortable.
On the first day we had breakfast (a varied and delicious buffet) and visited the "Grand Duchy of Sula". There are many locations there - it's hard to describe everything, but I advise everyone who comes to Minsk to go there. A wonderful guide.
I would especially like to mention and thank Sergey V. Ivanov, he was our guide for 4 days. We believe that he is a knowledgeable, attentive professional who loves his country and what he does. We were with him on a sightseeing tour of Minsk (I also liked the Semashko hotel on Antonova 10 - the staff treats everyone with a soul, photo zones are organized, a view from the window and balcony, a clean, spacious, beautiful room, there is everything you need), in Grodno, Belovezhskaya Pushcha, Kamenets, on a Sightseeing tour of Brest, in the Brest Fortress with the involvement of a guide to the Brest Fortress Museum, accompanied by a transfer to the Minsk railway station. We learned a lot from the history of Belarus.
I also really liked the thoughtful organization of food, everyday moments, care, patience and attentiveness. Good luck and prosperity to you!!! I am sure that we will come back to you again!
See original · Русский
October 20
We went on a tour of the Relish of the Belarusian towns of Glubokoe-Budslav-Ilovo, a very interesting excursion turned out to be rich thanks to our guide Igor, he told our company of 4 people in detail everything was pleasant, and the weather was super plus tasting of locally produced drinks in Ilovo in general, the day was excellent on 10/19/24❤
See original · Русский
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