Victoria
284 reviews
July 16, 2024
We had a wonderful time in the early morning. The absence of people in the pool, the water is clean, the temperature is comfortable, of course, there is a smell of chlorine, but where without it. The showers are clean and comfortable. There is also a hammam, Jacuzzi, sun beds. The service is polite and considerate. I liked everything.
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March 9, 2024
We arrived on a gift subscription, on Sunday. Deushka said that it was better for us to come at another time, because there were a lot of people, but we had 8 visits, and there was little time left for their implementation, so they said we would go now. And as a result, the pool is empty, there are free sunbeds, there was not a single person there who entered the steam room twice. Why she so persistently asked to come another time is not clear.
And in general, there are questions about the repair of walls and doors. I would like to be able to drink tea, not just water. And the steam room is very small.
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January 13, 2024
We newlyweds spent a wonderful night and day at this hotel! A separate plus is that there is a spa center, an outdoor Jacuzzi and a swimming pool helped to relax even more in the January frosts. The norm was wonderful with a beautiful view of the city and the river, the time was magical for us and became special with such a quiet and warm hotel!
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August 16, 2024
I remember everything coolly bathhouse, sauna, swimming pool in the pool there is a back massager with water, like that's what it's called, I would still come back
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October 3, 2024
I've been staying at this hotel for 10 years. Unfortunately, the level and quality of the hotel are falling. This is bad, as the location of the hotel is wonderful.
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January 5, 2024
There was a table for tea and coffee in the room, but in fact, there was a kettle, mugs, plastic spoons, but there was no tea and coffee, disposable tea leaves, and the hotel was 4 stars.There was no cleaning, but we didn't pay attention to it.When we asked for noodle soup from the children's menu at the restaurant for lunch, we wanted something dietary, the waiter brought it to us, but with the caveat that adults are not supposed to order soup from the children's menu.It is very inconvenient that they do not provide a separate towel for the pool.This is one of the negative points, and one of the positive ones is a wonderful room, except for a tea table, near a shopping center, transport.Very high prices for breakfast, buffet, no frills,2,400 rubles for two.And the impression of Minsk itself remained very good
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October 18, 2023
The spa center is good, a large swimming pool, two Jacuzzi baths, there is a sauna and a hammam. You can see the sky through the roof, you can lie on a chaise longue and enjoy the view of passing clouds. Minus one star for the fact that during the visit the hamam practically did not work, there was very little steam, and the sauna is excellent. Very clean, individual lockers with electronic lock. I recommend it!
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January 26, 2024
A great option for your money. The pool is not very deep, with a height of 170+, you can confidently feel the bottom everywhere :) Two Jacuzzis, a sauna and a steam room. There are several types of water cannons in the main pool. There are no complaints about locker rooms and showers
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February 18, 2024
It was a little cramped for me, during the day on weekdays.
There was not always a place in the sauna and in the temple. But even less so. In the evening and on weekends, I guess it's getting harder with places to warm up and sit in the Jacuzzi.
But in general, everything is clean, neat, pleasant
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June 21, 2024
Large swimming pool, 2 good saunas. There is enough space for everyone. In the morning it helps to cheer up, in the evening it relieves fatigue after walking. Like it.
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March 11, 2024
Small steam rooms (not only hotel guests use the SPA) simply do not have enough space for those who wish, although they visited on a weekend evening. The pool is spacious.
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August 6, 2024
Not a bad hotel. The location is super - close to a park, shopping centers, 3 stops to the center, a swimming pool..
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August 20, 2024
They started checking in at exactly 14.00!!!
There were no slippers, a bathrobe and a dental kit in the room! We rented 2 rooms on the floor. One had coffee + cream in it, and the other didn't.
Beautiful view from the window.Delicious breakfast.
1 sauna did not work in the SPA.
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March 28, 2024
I really liked the hotel, beautiful cozy, friendly hotel staff, cleanliness, spacious room, delicious breakfasts.
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June 14, 2024
There is a very unhappy girl at the reception, Daria, who talked to us as if we were visiting her. Margarita saved the situation) the breakfasts are like 3 stars. The room is clean. The pool is as cold as a font. The refrigerator in the room did not work.
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December 19, 2023
Victoria SPA is getting worse every year. This applies to the service in general, dirt and dust in the rooms, in the SPA, repairs are required in the changing rooms, showers. Soap dispensers are broken in the showers. There is dirt in the locker rooms and the locks at the lockers do not work, or rather you can close them, but you need to run for a special master who enters a "special code". Breakfast in the Restaurant is a separate story - sparse, not tasty, and always cold food, well, separately it must be said about the disgusting staff in the restaurant who take all requests with hostility.
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February 17, 2024
I liked everything. Excellent price-quality ratio. Excellent breakfasts. Good location in the city. I recommend.
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April 8, 2024
A good hotel, helped to carry suitcases to the room, delicious breakfasts
From the spa, I visited only the swimming pool, Jacuzzi and baths (free access once a day)
For some reason there is no 15th floor
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December 6, 2023
Not a bad place, yes, a small hammam and sauna, but in principle I liked everything, neat, the staff is friendly. They give out a towel for the deposit, which is also a plus for me
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August 2, 2024
Good, but not great. Of course, the SPA is a huge plus, but the cost covers it. Not a bad restaurant (but closed for special service).
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January 21
I really liked everything. Everything is clean and comfortable.
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August 17, 2024
Nice clean rooms. A great breakfast. Comfortable, convenient. Thank you.
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September 26, 2024
Super, during the daytime on weekdays it is generally free and the prices are reasonable))
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March 6, 2024
Always polite staff, good location, not too busy on weekdays if there are few visitors to the hotel. The spa itself is a little worn out, but the price and quality are quite specific.
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December 21, 2024
Great location, cozy rooms, excellent staff
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February 21, 2024
Very convenient Parking, polite staff who can speak English and German. Cleanliness everywhere and delicious cuisine. I also recommend visiting the cozy spa, where I often like to be with my child
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August 28, 2024
Great! Cleaning, meals, SPA, location (opposite a huge park with a lake)
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October 3, 2024
Great hotel, good spa, I liked everything
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May 25, 2023
Excellent hotel, delicious food, the rooms are clean and cozy, minus there is no first-aid kit from the staff! Because most pharmacies are closed at 21:00, they urgently needed to measure the temperature, they did not have a thermometer, as well as medicines…
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April 15, 2024
Wonderful relaxation and rest awaited us after long walks around Minsk attractions, and a bathrobe and slippers were given and the baths were working…
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December 13, 2023
We were with the team at the hotel during the competition. Everything is fine, but there is not enough drinking water in the room and in the hotel in general. Only for sale. The spa is simple, but we liked it. The housemaids are sweet.
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March 12, 2024
Delicious food in the restaurant. A nice spa complex. Good beds and mattresses. The only thing is that the pillows can be a little thinner.
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January 24
It's a wonderful place! Everything is at the highest level! Thanks!
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August 23, 2024
A wonderful place! That says it all. Service and comfort, beauty and coziness. Politeness and empathy
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January 16, 2024
Everything went well
There weren't very many people
There is a massage water pressure in the pool
But when I arrived, one of the hot tubs was broken.
There is a lack of some kind of service.. Cocktails .. For a complete rest
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December 29, 2024
A wonderful hotel! The rooms are clean and spacious
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June 15, 2024
Honestly, I didn't expect anything special... An ordinary pool with chlorinated water, several plastic sunbeds, super chlorinated Jacuzzis, bleach makes your eyes water. Hammam and sauna - there is nothing magical. We were there when there were a lot of people, so we didn't have much fun.
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December 30, 2024
Maybe once there were 4 stars, but the condition in many positions leaves much to be desired.
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May 11, 2024
Obviously, the hotel does not pull in 4 stars. A picture from the cinema, no reviews left by me, in short:
- rudeness of the restaurant hall administrator and not the willingness of the hall to give guests
- for the first time in my life, I hear that drinking water in the room depends on the room category
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November 17, 2024
One of the best spas in Minsk. Price, top quality!
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August 24, 2023
Clean, cozy, calm, good staff. Of the minuses - for such money, you can put drinking water at least on the floors, and 1 iron on 3 floors.... It's not good.
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April 24, 2024
The hotel itself is clean, well maintained, but the staff... There are friendly and well-meaning people, but there are 1-2 of them and that's it.
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February 22, 2024
Even on Sunday, there weren't many people. It was possible to swim comfortably in the pool and steam in the temple and sauna.
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February 18, 2024
A wonderful place! The plus is that there is no recording and you do not have to wait for when you are started on time: what time did you come from that and the time is counting down. There is a parking lot. A very good place for a family with children. However, the hammam could be warmer))) as it is, I am very happy. There are wonderful guns in the pool.
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February 12, 2024
We rested at the weekend hotels, visited the spa.
The pool is not bad.The sauna and hammam are of course small.3-4 people and it's already a little cramped.
Good massage therapists for that.
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June 21, 2023
It is not the first time I have stayed at the Victoria SPA Hotel. Since 2021, the hotel has deteriorated, the level of service has decreased. The cleaning is very mediocre, towels can be changed and garbage on the floor cannot be removed. Breakfasts are meager, if you do not come by 7-8 in the morning - there is a minimum of food left, desserts and fruits run out altogether, fried eggs are cold, termites are half empty. But the location of the hotel is super, the view from the window is magnificent. In principle, a good hotel. For business trips, we can recommend
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September 9, 2023
The hotel is nice (rooms), but I didn't like the service. The breakfast is just completely tasteless. You need to come to the spa with your towel from the room, and then go back to the room with it and use it until the next change of towels in the rooms. How's that? I'm lying on this towel on a lounger by the pool, and then I have to continue to dry myself after a shower?
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November 8, 2024
Wonderful place, wonderful staff.I recommend it)
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August 22, 2024
They give one key to the room for two, which is very inconvenient, there is no air freshener in the toilet, no slippers. One of the advantages is a large room
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January 23, 2023
Everything is decently neat, but the locker room is completely unsuitable: there is little space, it is inconvenient, hair dryers are one name, it is better to take with you. Electronic locks with codes do not open periodically, well, the nuance is that you can forget the locker number and guess there with these electronic codes. The cleaning lady came to open the locker looking as if uninvited guests had come to her house. With this level, the hotel could have chosen the staff more carefully.
The aquazone itself is not bad. The hammam and steam room are small. 2 jacuzzis, a cannon in the pool and a waterfall. I liked everything except the cleaner and the locker room))).
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