When contacting Videogorod, I was satisfied with everything that I decided to write a small review. The solution to my problem was fast, clear, and of high quality. All comments and suggestions have been carefully listened to, taken into account and sent to specialists for further processing. It immediately became clear that intelligent specialists work, they work conscientiously. Thank you for your attentive attitude to customers. I was communicating with Veronika Grebentsova))
I applied for an intercom repair.
Master Vyacheslav did not arrive at the specified time (three working days).
We managed to find out the phone number of the master (029) 392**51, the man at the specified number was rude.
After he noticed that the conversation was being recorded, he hung up and did not answer anymore.
If this is the norm of employee behavior, then it's sad.
The equipment is not bad, the video quality is good, but if there are not competent staff, the point is lost. Plus, the cameras and the view of these cameras are not serviced, trees often grow and limit the view very much, and no one is watching this. The staff does not know the location of the cameras at the facility. I do not recommend it. I applied to this company, they sent a letter signed by the director in one sentence, about nothing. I conclude that there is a formal approach to work on the part of the management. The fish rots from the head, which is surprising, if the management treats the staff like that, then nothing.