The territory of the hotel is not large by Dominican standards, but for me it is a plus. The territory of the European fours is about the same. I love when everything is within walking distance: food, beach, rooms, etc.Waiting for the shuttle at the bus stop to get to the dining room and eat, as in the neighboring hotel-city, is considered nonsense. In general, the place is good: the food is delicious, the parties are fun. The beach - white sand - does not heat up in the sun (the guide spoke about its organic origin), it is a pleasure to walk on it. The sea is clean, warm, there is one "but" - it's algae. These are sargas, they are cleaned throughout the day, but this does not have much effect. They form a small strip near the shore (usually from 8 to 15 m wide), you pass it and you find yourself in crystal clear water. There are no Sargasses in Cuba, but there is no Dominican service and entertainment in Cuba. Choose for yourself.
We had a rest in January 2022. I liked the hotel very much, everything is clean and cozy. The staff is very friendly, smiling and helpful. The food is super! For every taste, it is impossible to stay hungry. The territory is well maintained, lots of greenery. Not an intrusive animation. Well, as for the ocean, why we went, it's just fantastic!!! Many thanks to all the staff
Very nice hotel, excellent service, friendly staff and a gorgeous beach
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7
Анастасия Ш.
Level 6 Local Expert
June 1, 2024
The hotel is not big, but cozy. Very varied food, animators do not let you get bored and will stir up anyone. The disadvantage is that you need to occupy the deck chairs in advance, otherwise you will have to lie on the sand.
Vic Arena officially has 4 stars. For me, it's a three. I've never been in threes. But I'm sure it should work that way somehow.
From the good news: the beach is top. My wife chose this hotel at the expense of stardom because of the white sand. Well, OK, the beach is beautiful. The best on the entire coastline. That's for sure.
More than 90 percent of our Russians were there. It's like we haven't traveled anywhere. Like in Turkey, in short. The staff already knows Russian well. There will be no difficulties with communication. I'm actually quite a polyglot. Der cat jumped on der window.
Our fellow countrymen behave very decently. The cost of the trip affects. The wild ones don't come here at all. So you will not feel Spanish shame for your compatriots. No drunk people, everything is clear.
I just like places without ours to somehow try to learn a foreign language. And here you just don't need English or Spanish. Learn: ola, gracias, finita, aqua)))
The hotel is tired of the word at all. Well, there was a very modest renovation of the rooms. Fuck off, pure Dominican. We do road patching the way they refresh the rooms. I won't go into the wilds. You can live. I was in Puerto Plateau in 5 years, there are also the same modest rooms. To get into the level rooms, get ready to go to the list of hotels from the top 10. But there's a check starting at 350 for three people.
Do not take everyday moments with a broken refrigerator or a conder as a guideline. Some crybabies breed sad here, they break the rating of the hotel because of the little things. Just go to the lobby and remind yourself a hundred times.
Those who are married for the first time will definitely be delighted. The territory is green, there are plenty of palm trees both at the hotels and on the coastline. Girls love it.
The only thing that upset me was that, in my subjective opinion, the staff was a little tired and not as friendly as they could have been. I was in another place: they just always sincerely smile at you, wave their hands, shout ola, sing and dance (staff during work) It's such a thrill and the smile doesn't leave your face.
The animation is very modest. There is the same program for children every day. It's rotten enough for adults too. It saves that people are actively getting to know each other and trying to entertain each other with communication and rum. I do not recommend driving young people. It gets dark here already at 18 o'clock. There is almost no illumination in the hotel. Just booze on the ocean. The bar is open until 12. After 12, everything is turned off, the bars are closed, and the animation ends.
Queues at the bar are a separate story. No coffee machines, no check points with water or juices for children. All in one queue for swill and water. This is a know-how.
There's just a live queue in the bars here. The bartender does not choose who to serve. as it happens. No one leaves tips except for Europeans. Therefore, they won't even add lime to ours unless they are corrected.
I attribute all the inconveniences associated with queues to anti-covid measures. Therefore, I do not think that hoteliers maliciously complicate the lives of guests.
Alcohol is weak and not very tasty. You can drink it, but cocktails are purely based on syrups. No fruit. Light beer. Everyone buys rum in the store and uses it to avoid standing in queues. It is unrealistic to drink pure rum in a hotel. They pour the booze. More precisely, it's not pal, but it's a very cheap and tart something. In cocktails- the norm comes in)
Of the worthwhile trips to the Dominican Republic- Saona and waterfalls (where you need to climb and jump on them, I do not advise you to go to waterfalls with children radically).
An excursion to Santo Domingo is also popular. But I personally was not: since it takes 3 hours to get there from Punta Cana (everyone lies, which is less). I was sorry for the time. This is a minus day. But I haven't heard any particularly negative reviews about the trip.
It is better to take it from the officials. Yes, it is more expensive. But in case of anything, at least there will be an option with insurance. I would not go on self-made excursions: there the transfer is less comfortable and from the point of view of the organization there may be overlays. I'm for the topic: you don't need to spend 30 bucks on security. Well, for those who survived before the trip, think for yourself. I was not saved.
By the way, Haitians on the beach are selling a fishing trip. I was warned by 4 people that it was not worth it. Firstly, there was a case that people were not even given fishing rods. They offered to drink beer and watch who catches.
The other guys got fishing rods, but because of the peculiarities of fishing in the ocean, they just held on to the handrails so as not to fly overboard. Others were burned hard by the sun. I'm a fisherman, of course. But I didn't take any chances. Or I would go through popular services (I will not advertise, they are popular on Instagram). Or I would have gone through the officials, so as not to get fucked up.
On the beach (on the right) there is a shop owned by a Ukrainian woman (like Julia). The prices there are lower than in the official store of the hotel. A lot of people are talking about this store. Really, it's cheaper. You can buy small things cheap. But there are no normal cigars there. Cheap pal for cheap- there is. Magnets- plates and all that - are two times cheaper than the official ones.
The beach again. It's awesome and pays for all the possible disadvantages of the hotel. Clean, well maintained and picturesque. We were not surprised at all at Saona after this beach. It's a pity that the sellers of all sorts of cheap tours are too intrusive. Not like the beggars on the subway. But they just keep their eyes open and if they catch your gaze on themselves, they will definitely want to sell something. After 3 days, they overpowered me and I just learned the word know.
For alcohol that is not very expensive, you can go to the Jumba. This is a shopping mall
As a result, we became friends with a lot of wonderful people. And we realized one thing: what you came with - so you rested. If you look for disadvantages, you can find them in any little thing and spoil your vacation for yourself and your companions. Don't look everywhere for the truth, tune in to a high-flying, leisurely island vacation and everything will be OK.
I was on vacation with my daughter and my wife. I was great at this hotel. I would go to the top five again, of course. But I would not hate this hotel. Very normal. Especially for girls who want cool photos for instagram.
I would warn my fellow countrymen against buying illegal substances in order not to spoil their vacation and not to take risks. Everything is too intrusive and accessible in this regard.
For tea. I understand that the dollar-ruble exchange rate is quite high. But many of us go on vacation 1-2 times a year. I wish we weren't greedy with tips. It's just that the general image of russotourists here is this: greedy for tips, but sincere. In the morning, throw 1-2 bucks on the bed for cleaning - that's 20 bucks for a vacation. In a restaurant, give a cool waiter, or a waitress who looks after you, sings songs, whistles- give a couple of bucks at one of three meals. Depending on the intensity of alcohol consumption, you can drop a couple of bucks to the bartender. And the staff will have the mood and you will not be impoverished. It's so simple.
But they don't beg for tea here, that's why our people think they don't need to thank you. Don't expect top service from the Dominicans. Like: I was served for a long time and were not at the highest level, so I won't give anything. First, start thanking the staff. And then get a level of service. But there is no need to wait for a level here. It's like waiting for reliability and agility from a Priora.
Just 50-100 bucks that you will spend on thanking the staff for the rest time is 7 thousand at the current exchange rate. This is to go to pyaterochka twice. Or have lunch at the airport twice. But you will do something useful for the staff and for yourself. Because the giver is always remembered. Don't think that this is charity going nowhere.
Sorry for the instructive wording at the end. With great respect to my compatriots!
If you have already bought a reservation at the Vic Arena, congratulations, the rest will not be spoiled, everything will be cool! It's definitely worth coming here once.
Great hotel!
The food is great.3 ala kart restaurants, with the possibility of daily graying, the main restaurant is full of different cuisines of the world!
Exit from the hotel directly to the ocean, animation every evening.
The pool is not deep, but it cannot be said that this is a critical disadvantage.
The rooms are clean, far from new, but very cozy
The territory of the hotel is good (the repair is old),the location is excellent,the staff is friendly,the cuisine is varied,there is some kind of animation,in general, the rest was a success, only 2 moments were spoiled (stepping over the concrete platform, the concrete cover fell through, the technical floors, in the animation area by the pool, fell into this underground, was not badly damaged only by virtue of past athletic skills, abrasions, bruises.The hotel administrator immediately ran in and told me to follow him, and there they would provide medical staff at the lobby bar, after persistent debate, the medical staff appeared, and processed, but refused an X-ray, for the fact of broken ribs, but it became quite a crown, a letter was brought with lightning speed about the absence of claims to the hotel!!The moral of this fable is that we bring them money, but we have no rights.therefore, be vigilant, full of clusiv, does not say that we are right everywhere or someone needs us, the representative of the Anecdotes said that the Dominicans are always right here and in everything, and you are glad that you did not expose damage to the hotel, for their sitting concrete, 70mm.Yes, by the way, this evening, and the next day no one even apologized)
The second point, the agency for the provision of excursions, did not refund the money for the excursion to the Bugs, $495, referring to the fact that all are quarantined, and they have nothing to do with it.the name of this agency, adventures-puntacana.com
The guy spoke Russian normally, introduced himself to Joseppe Ivanov, be vigilant and careful with paying for vouchers to the front.The agency is located in the same area as the towel distribution.do not pay for more than one excursion before
Be healthy, have a good rest, positive emotions, and do not repeat mistakes!!!
DOMINICANA is a HEAVENLY PLACE TO RELAX, and this hotel is for a family, measured, but you need at least 14 days!!!
We had a family vacation at the hotel from 11/20/21. 26 in the morning at 6.45-7.00 in the hotel restaurant, my phone was stolen while I was standing in line for scrambled eggs. I turned to the hotel management to view the cameras, they stretched the time until 4 p.m., they said nothing was visible on the cameras. They refused to show the recording from the cameras, they said that it could be seen on the recording that I was wearing a red T-shirt, but the phone was not visible...Although I wasn't wearing a red T-shirt at all that day! I drove to the police for my money ($35 round trip), explained the situation, wrote a statement, they said that they were obliged to show the cameras! They offered to come with a representative of the hotel to explain to him that the cameras are obliged to show me. I returned to the hotel and showed them the letter from the police, so they wanted to scare me at first that we would go to communicate with security... I agreed, the manager called somewhere, and then said that I could do anything, but no one would go with me, cameras would not be shown to me and I could take a taxi to the police as much as I wanted. Because the phone was not expensive and the information on it was valuable, and return it was extremely unlikely, I did not spoil my vacation, but now I will try to remind myself ...
The guide said that during his stay there (according to him, a month) A bag of belongings was stolen from his tourists. They didn't find her either. The hotel did not help.
Before departure, we talked with other tourists, their friends had their phone stolen...
Sooooo delicious cocktails. Friendly staff, great beach, comfortable clean rooms with air conditioning, varied meals. If you get tired of the ocean, there are two pools of different depths. Leisure is provided for both children and adults throughout the day.
Standard rooms, top-level meals, different menus every day, with sun beds, there were no problems with replacing beach towels, kind, responsive animators. Insurance will not cover even the most minor injuries, so it is better not to take risks when choosing unpredictable traumatic attractions. Day and night, there are guards and police on the beaches, in connection with the arrival of guest workers from Haiti to work. Going outside the hotel is undesirable and, in principle, there is nowhere in the vicinity, only as part of proven travel agencies to historical sites. Daily entertainment, sports events, concerts, contests, disco, volleyball, tennis, billiards, etc. Bars with alcoholic beverages are so-so, except for local food, sometimes not fresh beer, wine, there is nothing else in the all-inclusive system. The nature is simply fabulous, white sand, palm trees, seagulls, flamingos, Saona Island, a natural pool along the Caribbean coast with starfish, etc.
A great vacation with your family! We really liked it. The room is clean, the territory of the hotel is landscaped. They are fed for slaughter))) There is enough entertainment for the whole day (animators, theater and even a nightclub). The staff is friendly. That's just a minus, they don't speak English, and even more so Russian. Only Spanish! Therefore, it is advisable to have a Translator app on your phone. We will definitely repeat the trip here👍👍👍
The beach is excellent, the territory is on "5", the rooms are old, the air conditioner rattles like a tractor, but-they clean and change the linen-every day, the linen is boiling white, the food is good, but simple, there is no variety, few, very few fruits, the staff is friendly, smiling, everyone tries to please, from the restaurant, you can take fruits on plates to the beach, they do not prohibit, all kinds of entertainment programs are daily, a solid "4*", as stated.
A beautiful beach, the best on the coast!!!!! This is the main trump card of the hotel. I will not judge the service, food, and room stock, since before that I had been in premium hotels in the UAE, Turkey, and of course this hotel is inferior to them. But it is very important to note that there is no prejudice against guests, there are no favorites, they treat everyone kindly, they will not serve Germans or British, and this is great. The animation is poor, but don't judge strictly, that's not why they come here. Pink sunrises, white sand, turquoise ocean, strange birds, tropical plants. Here you want to stare at nature and retire in silence. Everything else is superfluous. By the way, pools with sea /ocean water. There are higher-level hotels, but not everyone has such a paradise beach!!!!!!!
I'll bet five even though the hotel is a four. Very polite staff, the room is always clean. The cuisine is very good, the alcohol is excellent. The ocean view from the rooms is just great. The beach is cleaned constantly. Very cool, I want to go back to the Dominican Republic!
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18
Almax
Level 15 Local Expert
November 19, 2021
We rested from 08.11.2021 (although we were supposed to fly 6:30 a.m. on November 6th from Kazan for 11 nights. Of course, the flight was delayed for 1.5 days (1 day and a little - this is Pegasus, apparently they did not recruit tourists, this is a charter, you need to take it as it is, but they promised to reimburse you with money, and 3.5 hours they forced the plane to land in Iceland-Reykjavik, because one passenger became ill halfway along the way (she is 5 months pregnant). This is life. But upon arrival and the beginning of the rest, this is smoothed out (depending on who has it, I accept it as it is, God can take care of us like this). At the airport there.we pass the control surprisingly quickly (the vaccine, PCR is resting, masks are sometimes asked to put on and that's it). The hotel accepts people carefully but not quickly-not slowly (they live according to Sabai-they don't give a fuck, but not like in Thailand, they haven't eaten yet). Be prepared for the fact that you will have an individual Chaliapin Cricket Don Padorasso in your room. How to get him out of the room-Google-Yandex can help you). The rooms are not badly cleaned, but how do you get there. On day 1, we were not badly cleaned (for us, patterns on the bed, a balcony in the style of smokers, flowers of red and yellow voila). Harem, I left them $ 2 for this, voila on the trail.day, so they were depressed (garbage was removed from the bucket on the 1st, "forgotten" from the other, shampoos were not refilled, 1 towel was "forgotten", water was not enough to supplement). So it's $10 that I have to pay them extra for pretty things every day???? Should I pay 100 bucks for a vacation? I put dry rations to this Black woman and spent the saved $ on Rum and Cigars to myself in Russia-I brought my mother and I enjoy every day. Guys don't tip. Let's move on. The beach is good, it is cleaned every day with a tractor from algae. My wife and I walked 2 km to the left and right. Ours is 4.8 out of 5. Enjoy. If you want to buy your way home normally, then excursions (I'll write below) on shopping, etc., this is complete heresy. The most normal thing is to go down to the beach from the hotel and go to the right for 3-5 minutes, look to the right and a shop with 2 entrances (go to the far left-Julia or Yana is there, as it turns out, Rum, cigars, cocoa, coffee, suntan oils-creams-the most chorus.their prices). For cash in $ gives a discount, ask. Next-an excursion from Pegasus-Sergey, presents-you will sell your mother. We do not give in, we endure for 5 minutes. The most we can do, and I ordered it, was to add 10 kg of luggage (Rum 3L or 3 glasses.dishes with alcohol liquid for 1 person are 3 kg and cigars 50 pcs per 1 person). The rest of the excursions (around the island of Samoi for 25 people. and no one but you on the island is a complete MESS-friends in Ahuya). But it is worth visiting the capital of the Dominican Republic, having visited this country, the tour costs $ 99 / person. Lunch is included and you can stock up in the capital during a tour of the center.Santo Domingo Street (give 1.5-2 hours with lunch (included in $ 99, -norm.). You won't regret it. Next, the MEN. At the hotel, the startup starts at 10:00 local time. In bars: there are 3 of them-at the Reception 1 and, on the beach in 2 places-under the Sun and in the shade. There are different cocktails (pinocolada, maytai, coca, etc.), rums-don't mess around here. If you ask for -I nied a Rom, they will pour you a badyaga. Ask for Barcelona, Norm. Rum, but they're pinching it. Sometimes you have to insist. Also in the evening, the 4th bar near the theater is open on the street, the same approaches.
Cooking-: guys, if you chose this hotel, then you didn't make a mistake with the food, compared to others.hotels (the guys will confirm), you will definitely not go hungry here. Meat is their specialty, but sometimes they cook some meat harshly, take a piece at the beginning, and then we swallow what we like. Breakfast is better to arrive at 7 o'clock (earlier-not everything is laid out, later-the beach and the sun goes out). For lunch-by 12:30 - 13-00. Believe me-others.time is to their detriment, who values holy time and health, etc. $.. Dinner is allowed from 18:30. This is already your plan for the evening: you can watch animation after dinner at the theater (first for children, then for 18+). There is an Alyakard-every day and without restrictions, except for ordering seafood (lobsters, etc., you need to pay extra for them, you can check out when you check in the room.)By the way, the animation is not intrusive.
Towels are changed on request, and so at 8:00 a.m. by the pool, Mikhail will change them for you, by the way, it is not necessary to take a card for a towel at check-out. At the reception, it is enough to provide them with the keys to the room at the check-out.
By the way, there are many Russians (75-80%), Ukrainians, Germans and Americans in the hotel. On the beach, if you take the sun beds at 6-6:30 in the morning (putting a towel or my shoes there, I left it to return), then you will ensure yourself a place in the Sun on this beach. And the rest you will figure out for yourself. I recommend. Don't get hung up on the shortcomings of staff maintenance, live by Custom. (Still 4 ka). They are not worth it, be Above it and you will enjoy your vacation. Enjoy your life. She's alone!!!
I'm not happy with the hotel. I especially didn't like it : 1. Problems with hot water (often only cold water comes from the tap). 2. The food is not very good. Little fruit, little tasty. The tables in the restaurant are served very slowly.
In addition, the small territory of the hotel, in a couple of days you can go crazy from the monotony. The rooms have very old furniture. Among the advantages: beautiful palm trees, good security.
Hello everyone In October, my wife and I vacationed at this hotel. We liked everything, the rooms are clean, the air conditioning and fan save us from the heat, Wi-Fi in the room was free, in the lobby is also free. The location of the hotel is very convenient, it takes about 25 minutes to drive from the airport. It is also very convenient to go on excursions, this is an unavoidable plus. The beach is just around the corner from the room, the beach is clean, unlike other neighboring 5* hotels, in our hotel it is cleaned of garbage and algae every day. Everything is quiet and measured, there are always free sunbeds on the beach, and you can always sit freely by the pool. The hotel has 4 restaurants and several grill bars, bars with drinks, all of them are naturally free, like everything else)) The food is delicious and varied, I especially liked the WOK, and my wife literally called the dish "group fish"-I don't know what that means)), but in fact some kind of fish and of course fruits, in particular incomparable pineapples. Everything else was delicious too. Of all the restaurants, the Alyakard restaurant near the lobby, which we called the dining room, especially fell into my soul)). There is a grill bar near the pool, where I make insanely delicious pizza and burgers no worse than Timothy's =)).
All the staff are friendly and positive, constantly dancing and singing)) Every evening there is a new entertainment program from the animation team for vacationers in the amphitheater. Every day there is animation by the pool and various games such as darts, etc. Periodically there was a disco on the beach.
In general, we strongly recommend this hotel.
A very cozy hotel. Friendly staff. The sea is under our noses. The food is on the level, although there is practically no seafood. But this is a Dominicana in which meat food dominates. I had a rest at the end of November. There are many foreigners, Germans, Austrians, French, Canadians, representatives of South America. There were also compatriots, and very pleasant people in communication. The rest was a success!)))
The room is nice, the beach is great, you could always find free sun beds. The food was good, for 10 days, taking into account the restaurants, the food did not bother. The staff is very friendly and positive.
A cool hotel on the Atlantic Ocean, many restaurants and bars, all kinds of food and drinks around the clock. Funny animators are black. Everything is just great.
It takes about 40 minutes to get from Punta Cana airport to the hotel. Check-in at 16:00. The room stock is good, although not new. The room is cleaned perfectly. It takes 1-5 minutes to walk to the ocean (depending on the location of the building). The food in the restaurants is delicious, but monotonous. There are a la carte restaurants. They have seafood and other delicious dishes that are not available in a regular restaurant. Lots of cocktails, no beer as always. 2 large saltwater pools. I didn't like the animation. You can't see her, you can't hear her. Shows come a couple of times a week. The staff is friendly.
A solid excellent four, the only thing that falls short of the five is the lack of WiFi in the room (there is only in the lobby), the lack of slippers and bathrobes and a pay safe. Everything else is simply incomparable: the territory, rooms, 5+ meals, the beach is definitely better than the neighboring ones, bars, umbrellas, sun beds, towels and normal animation, a swimming pool with a Jacuzzi. I recommend it!
It is about a half-hour drive from the airport, the staff is friendly, the rooms are cozy, small, but there is everything you need, there are several souvenir shops on site
Great hotel. A wide beach. There are fewer algae on the shore, compared to neighboring hotels. The pool was made 2.5 m deep. There is a lot of shade on the territory of the hotel - do not burn out. Food for the 4-star level - justifies itself - varied every day.
One drawback: over time, sellers are already getting bored with their excursions and other "buy-buy-buy". I didn't come to shop, but to relax - so I immediately developed immunity to them.
We stayed at the hotel from February 15 to 27, we liked everything. We were scared by the guide that the staff does not speak Russian and needs an online translator. Everyone understood each other better than in Turkey.The only negative is the guide Svetlana from Pegasus.She and I felt like students in class.She did not let us say a word, did not answer questions, lost interest in us immediately when we refused to buy excursions from her on the first day.
The hotel is very nice. There are no intrusive staff. The three of us had a rest and just wanted silence. And they got it. The food is excellent. Everything worked in the room and the cleaning was timely.
Very nice hotel, small, cozy, everything is nearby, 2 pools to choose from, 4 restaurants, friendly staff, I rested in it 2 times, I highly recommend it!
If you do not enter the territory of other hotels, then this one is normal, but if you still go and walk through someone else's territory, then this one will not seem quite perfect. The beach is narrow, but thanks for being clean at least. You won't stay hungry for food
In general, I liked everything... Except:No animation in the evenings... Well, the algae
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4
Евгений
Level 9 Local Expert
March 2, 2020
I am writing being here and this is the optimal ratio of price and quality of service, just in moderation, a quiet hotel, a clean beach, a good place to escape from winter into summer👍
Great hotel. A little old. But the service, location and food are excellent!
The beach is super!
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7
A
Anonymous review
March 14, 2020
As for the cleanliness of the room, I put 5,,,,clean and change towels, etc. every day,,, the food is delicious , close to the shore, everything is super.I'm happy.
It was divine;
everything corresponded to the price list and expectations.
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9
A
Anonymous review
January 10, 2020
Nice hotel. Good nutrition. Everything is great. I will have the opportunity to come back. And it was at Christmas.
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10
Dima Stakov
Level 23 Local Expert
March 21, 2020
The hotel is inexpensive, so 4 points. And so, if you have the opportunity, pay a little extra and rest normally. Their food is very weak and their animation is zero. It's boring in this hotel, but for that kind of money, 4 points is fine.
An average hotel. Rooms are cleaned very slowly. Balcony doors do not close from the inside. Tolerable. If you come to nlmer only to spend the night, and not to live there, it is quite enough. Good and varied cuisine. But Wi-Fi is just a problem. The access point is the same at the reception. In the evening (and sometimes in the afternoon) there is darkness, and the connection is barely there....