We bought an MFP and a refrigerator, all on order. They arrived very quickly. I've read a lot of negative reviews, but I'm probably lucky. And I was satisfied with the quality of equipment and service.
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Petre Aliasias
Level 8 Local Expert
July 23, 2023
If something touches on warranty issues, then you will wear out all your nerves, because you cannot deliver the goods under warranty directly from the seller - they force you to go do not understand where and take it yourself at your own expense. Avoid it.
I have never seen such a circus as in this store anywhere, never:
1. The store that sells electrical appliances does not know that at - 10 and under precipitation (snow) cannot be left for storage, namely, water heaters must be stored in the manufacturer's packaging under storage conditions from plus
1 ° C to plus 40 ° C and relative humidity up to 80% (at 25 ° C).
2. Not only do they not know, they prove with foam in their mouths that this is how it should be and everything is fine.
3. The staff is rude, real. They're not even shy.
4. After finding a dent on the product, one seller said so - "She should be here!."
5. They have an old woman there for 50+ years, says that when the seller yells at the buyer, he behaves adequately, but when the buyer raises his voice, he is not cologne.
The verdict is BRAVO!bravo!bravo!
The choice is huge. The service is great. There are clear guys working there! If someone is being driven by firms and quality, you are here. Here you can buy German equipment of German assembly at a good price.
I called and discussed the cost of the electric grill with the manager. After this call, Viking refused delivery to another store (Viking is closer and easier with a guarantee). When I arrived in Viking, they said that there would be no such price, take it at the price that is on the price tag (which of course is higher than the agreed price). As a result, it is a waste of time and money because this model has already been sold in the second store. As a result, I will no longer contact this store myself and I do not advise you. And judging by the rather thick and filled book of comments and suggestions, there are enough questions for this store.
The prices on the site do not correspond to reality, they chose a hood on the site, came to buy it in fact turned out to be more expensive by 80p!!! When asked if the prices on the site are relevant, the answer was that yes, when they showed a specific model and the price that is indicated on the site, the answer was "then not relevant", in a word, the scam is still the one, be careful and careful!!!!!
A huge selection of equipment, but very cramped.
Once I bought a microwave oven, but on the same day I found a similar one for $ 30 cheaper in the fifth element. The product was returned to the store, and the seller, after performing a refund operation on the card, threw the card with some disgust.
I'm driving past this store with the same disgust now
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Карина
Level 6 Local Expert
July 3, 2021
It's good that we didn't buy a TV from them, because we accidentally found an alternative 110p cheaper. Prices are pure deception, sellers are trying in every possible way to get their heads dirty and sell the product. I do not recommend it!!! Don't get fooled by their discount ads! What they supposedly have at a discount, in other large hardware stores at a lower price without promotions.
Service for 2 points. I made an order through the website, there is no response for 4 days. I decided to call myself. The answer killed: Did you order that there? So he is not and will not be. Okay, you're too lazy to clean up the site and remove non-existent items, but call? Should I tell the customer that there is no product? I've never seen a worse service.
2 years ago, my wife was deceived with the availability and delivery of a dishwasher, although they took a deposit in the morning and prescribed the final cost. In fact, there was no dishwasher in the evening, the price increased, and the owner was spinning in an armchair, throwing the deposit on the table with an arrogant look and did not even apologize. We bought it somewhere else. Before that, most of the equipment was bought from this company when they were still on the market and at Shevchenko, and the service was always on top, they did not expect it....
The cost of the product stated on the price tag may differ greatly from the price at the final calculation. And in the interests of the seller. The rudeness and disrespectful attitude of the owner is simply shocking. It seems that the positive reviews belong exclusively to the store's employees to dilute the negativity described after visiting this outlet by many other customers. I advise you to avoid this store.
We went to the store to investigate. The choice of products is simply huge!! No 5 item can compare to this store! The prices are good. We will take equipment there.
Pleasant prices, installments and the most friendly and qualified staff that I have ever seen in household appliances stores
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WellDiva
Level 8 Local Expert
June 28, 2021
High prices, nowadays there are plenty of alternatives, once they bought a refrigerator, then they saw the same model for 100 rubles cheaper, they did not want to return the prepayment brazenly, there are no such poor conditions except for them. A coffee grinder at a red price of 90p., in online stores 70p, well, not nonsense!? I won't go there myself, and I won't advise anyone.
I shouldn't have written a good review. I'm cheating. We came in the evening and asked for advice on vacuum cleaners. They lazily and reluctantly pointed at all the vacuum cleaners (I can see them myself). And they recommended reading about them on the Internet. B***d, and what are consultants for???
The only disadvantage in the store is that there is little space, but otherwise everything is fine. The consultants are working well.
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Anonymous review
December 28, 2018
The cost of the product in the store does not match the cost on the website. Moreover, the price in the store is taken "from the ceiling" + you need to pay for delivery when buying in the store, even if pickup!!! IT'S TERRIBLE!