Pros: polite staff, good assortment
Cons: a little more expensive than average, judging by my experience - do not rely much on the warranty, the maximum that I had at the moment was that they said that the 6-month warranty ATTACHED to the DEVICE does not apply to this device and politely (see Pros) hung noodles on their ears and offered to purchase a new device (which is already guaranteed exactly, according to them, for 6 months) with a discount of 15 rubles (the old device costs 70-80 rubles).
But the new device (geekvape hero 2, 130 rubles.) began to suffer nonsense after 3 months, namely, the liquid flows directly from the tank into the mouth if it is tilted and slightly leaks from below (not critical, but how so? Another question is whether the device will break because of this, since it is not known whether it flows safely or directly through the board).
Now I took it to them, they said they would contact the supplier and clarify if this was a warranty case, I was told to wait around a week. If not, they assure that they will find a way out of the situation themselves, but hopefully not like with the previous device.
Good afternoon!
I would like to note the service and customer orientation of the staff of this institution.
Being a customer of this store, I was pleasantly surprised by the service and customer care.
When buying "electronic cigarettes", managers reminded several times about the dangers of smoking. Which, in my opinion, is a concern for the health of the client, and not a banal sale in order to earn money!
Thanks to this service, detailed advice and an excellent team, I advise all buyers of these products to visit the Viking vape store.