The interior of the hotel needs maintenance. Furthermore, they try to economize in everything, from lights to staff. What upsets me more is the receptionists way of communication: they are not well-coming at all, I can say they are quite rude. At first we waited for more than an hour to check-in. After this long waiting time, the receptionist couldn’t find our booking, after a bit of struggle, she started to convince us that we have to pay more money: she said we booked breakfast only for one person, while in our voucher breakfast for two adults was paid. Problem was in their accommodation office data. After solving all apparent problems we received keys from room and no apologizes for inconvenience.

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Imran Zafar

Level 3 Local Expert

- Very well laid out and furnished spacious suites; however, worst services in the Hotel. - One Attendant at reception, sometimes you have to wait 30 minutes for your turn. Though they are very friendly and professional but its beyond their capacity. Likewise, room service not available in the Evening. - No Iron and Iron Stand in the rooms. One per floor and you don't find it. What type of cost saving is this. - Just average Breakfast menu. Though the waitresses are nice. - Funny thing, Spa timings are from 8 to 11 AM. So that no one gets the time to use it in the morning hastle. - And the cost is around 140 USD per night.

Катя Катерина

Level 16 Local Expert

Spacious, comfortable and cozy rooms with high ceilings, plenty of various furniture and panoramic windows on the entire wall. Blackout curtains. Comfortable beds with snow-white linens. Bathrobes, slippers (it may be worth reminding the reception, but they gave us right away). We haven't been to breakfast. There was always a parking place for our car. A 5-minute drive by car to the shopping center there is a wonderful network cafe Cornflowers, we had breakfast there. By the way, there are also many interesting things for children and shops for adults.. Another shopping center is a 10-minute walk away - there is a food court, an ATM, a cinema and a grocery supermarket. The location of the hotel is excellent - 10-15 minutes by car to the very center. Yandex.Taxi works, but it is better to pay in cash. We were here for the New Year holidays. After complaining about the noise from the corporate party the previous evening (12/29), the girls at the reception apologized for the inconvenience, and after returning from the tour to the room, we found a huge plate of fruit. Nice to meet you! Another important point is that we had a difficult history due to the lack of rooms with 2 beds for teenage children for the entire period of stay at the time of booking. We consciously went for it, because we wanted to go to this hotel, but in fact we would have to transport the children from room to room 4 times in 5 nights. The administration was able to arrange everything so that we all had just one move from a family room to two standard rooms with one and two beds. A HUGE human thank you to all the employees involved in this story!!! We appreciated the Belarusian hospitality!🙏🏻 The only objective disadvantage of the hotel is that the new standard rooms (we had the 5th floor) for some reason do not have mini-fridges. Everything else is fine! Minsk is a clean and beautiful city! Mirsky, Nesvizh Castle and Sula Ethnic Park were also very much liked! We will be glad to visit Belarus again, but in the summer.

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