I placed an order on the website, on the 4th day there was silence, I wrote to Telegram, half a day later they answered, asked for the order number, and silence again… And after a while, I received an email that the order was completed. Naturally, no one contacted me, and the order was not delivered to me. A very mysterious store))

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Николай Суша

Level 7 Local Expert

Extremely irresponsible people. This is the first time I've encountered such things. I ordered the goods, they promised to bring them on Wednesday before 21.00, no one brought anything. I sat and waited. I'm calling at the office, asking what's with my order. It wasn't delivered to me. I hardly found him at the other end of the wire, then he asks, so what didn't they bring? Why would I call then? I'll call you back. I've been waiting for an hour and a half, no one is calling. I'm dialing again. He can hardly figure out who is calling him and why. When it gets through the bacchus vapors left over from yesterday, it finally answers that they say there is no stock. He just doesn't give a damn about my arguments that I took the day off, hired people to mow the site! In response to my attempts to explain to him that cultured people are calling, warning that the goods are missing, he tried to open his mouth and shut me up with a shout. When it didn't work out, he just hung up. No apologies. That's it. The conclusion is that the site sells something that is not available. After you place an order, the employees of Horns and Hooves start calling suppliers. If I find it, they won't find the product, it's a lottery. And certainly no one will inform you. Therefore, think carefully before contacting this office.

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Катерина О

Level 3 Local Expert

An irresponsible campaign! Judging by the reviews below, not delivering the goods and ignoring the customers is the norm for you! It's a pity that I didn't bother to read them in advance. After all, even if you have been won back by order, it is not a fact that they will deliver... We ordered a cocoon chair with delivery in the Republic of Belarus. It was issued on Monday. The manager called back immediately, made a couple of clarifications to the order and agreed that delivery would be to our area on Thursday or Saturday. A week has passed - no delivery, no call to reschedule it. I decided to dial it myself and remind you about the order. After a long wait, a young man picked up the phone, promising to find out and call back as soon as he clarifies. So the second day went by and "no greetings, no answer." Fellow managers from Sharashkin's Vip Garden office, is it really so difficult to cancel or reschedule an order, huh? No one will eat you for this! No, that's not it, anything happens. After all, as a result, we waited for the chair, which was a gift, for a whole week in vain, but we could have ordered it from another store a long time ago.

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13 reviews