I would like to thank the salon for the most pleasant impressions from the whole process of choosing, ordering, delivering and installing doors. I would like to express special gratitude to logistician Alina for her kindness, patience and desire to help, as well as to installer Vitaly for his professionalism, incredible efficiency and truly golden hands)
Thank you for the small gifts from the salon. Very nice and pleasant!
Good afternoon!!! Did you build a house? I am) this incredibly amazing period gave me a lot of acquaintances with professionals in different fields. Virtoni company is the best in the door market! I am very glad that the interior doors were bought in this salon. I would choose the doors of Sofia Original collection. They are perfect! All periods were ideal: from competent consultation to installation. Definitely: I advise, I recommend Virtoni salon!
If you need high-quality entrance doors, I recommend that you contact us safely.
At all stages, from selection and ordering to installation, attentive, competent staff who are always ready to assist in solving any issues. The entrance doors and installation work were carried out efficiently and on time.
Good afternoon! I would like to express my gratitude for the competent advice and high-quality execution of the order. Everything was done on time, arrived on time, installed quickly and efficiently. I am very satisfied with the work done. I want to note that after work, everything was cleaned up. Thanks!!!!
I placed an order for a sliding door in the salon and left a prepayment of 1200 rubles. The contract order had to be completed within 2 months. When the order was ready, miracles began to happen. Firstly, it turned out that the delivery of one door in Minsk costs 55 rubles. At a door cost of 1900, paid delivery is already generally abnormal. Then it turned out that the installation cost was another 250-300 rubles. When I started insisting that the installation cost be announced to me, it turned out that it already costs 360 rubles. At the same time, the installers are not regular, but simply, as they said in the salon "friends". It was also announced to me that if I find installers on my own, then there will be no guarantee anymore. I was very indignant about the cost of installation and installation in the amount of 30% of the order price, to which the salon manager told me : What are you? Don't you read the contract? By the way, nothing was said about this cost. Only what is paid separately.
There's nothing to do. The contract is really tricky, I paid extra for the order and waited for it the next day. In the end, the door came to me with chips and 12 centimeters more than I ordered. At the same time, they started calling me from the salon and convincing me that this door was suitable for me, and the information in the specification was not important. I explained that this size would block the entrance to the room, but I was persistently offered to pick up the order and tint the chips myself. I disagreed and returned the door. They promised to call me back by the end of the day and tell me what they can do. But there were no offers other than to accept this door. Then there was silence and no answers to my calls. I've dialed 20 times, but there's no answer. I arrived at the salon . They told me they were busy and didn't care about me.
They once again convinced me that the door was 12 cm bigger for me, and then they offered to write a statement and wait 14 days for a response, or contact the police. They refused to return the money .
Here's the story of buying a door for 1,900 rubles, how do you like it?
After several months of using interior doors, I would like to say thank you! Thanks to the whole team for their attitude and professionalism. From the moment of choosing the doors, installation and use, everything went perfectly. All issues were resolved as soon as possible. And I can't tell you how many compliments the doors have received. I definitely advise you
The salon team is always ready to help in choosing the right option, taking into account individual preferences and the task of the project. Working with Virtoni, I feel confident that my clients will be satisfied not only with the aesthetic result, but also with the quality of execution. This is the perfect place for those who appreciate beauty and style in detail!
We're already with the doors, HOORAY!!! We chose it for two years, delivered it in two days, although we waited a little for delivery, but it's not long compared to the preparation ...))) Many thanks to all the employees for their patience, help and professionalism. To Vadim (our door installer), special thanks for the work! You are just a SUPER master!!!We have the same emotions : joy and satisfaction! Special thanks for keeping the doors for storage for a whole month, a good purchase allowance and small presents. This is all attention, but it is very valuable and shows how the director values his clients. Good luck with your work!!!
We applied to the salon twice, everything is always on top! Excellent specialists who will answer all questions and help with the choice. All stages from measurements, logistics and installation were coordinated at a convenient time without delay! There were questions about the installation on our part, but your specialists helped solve everything while preserving the beauty and functionality. Special thanks to the delivery guys, very positive and kind! Thank you for your work!
I ordered interior doors from Inna in the Grad shopping center produced by the Sofia factory. I squeezed out the money and I was not mistaken! There is an experience of using doors from a Belarusian manufacturer of the same price range - and the difference is enormous! I don't regret a penny spent on Sophia. Inna - thanks for all kinds of discounts, Vadim (installation) - for the quality and pedantry in the work. Besides, they are both very nice people.
The long delivery was annoying (we waited sooo long), but as I understand it, this is a feature of the logistics of the Russian manufacturer, there are no complaints about the salon.
Great salon, attitude. We bought 3 doors. They were delivered on time. We received pleasant surprises when paying and receiving the doors. I recommend it!
Good specialists, always get in touch and promptly resolve issues, it's nice to communicate 👍🏼 there were nuances of delay in terms of deadlines, but in the process we decided
I would like to express my gratitude for the competent advice and high-quality execution of the order. Everything was done on time, without nerves and other things.I will contact you again, thank you :)
It is always a pleasure to write a kind response, the salon of the Helicopter, there is definitely something to thank you for. First of all, the quality of the products is extremely important to me, as a designer. A variety of models and a price segment. Mobility and efficiency of the work of employees and the company as a whole. Stylish, very pleasant to be in. It's not an easy time right now, but I sincerely wish the salon prosperity. Please us with new products and let there be more happy new arrivals in your salon!
Interior and furniture designer - Victoria Shidlovskaya
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Many thanks to the store staff for their help in selecting doors and fast delivery times. Special thanks to Anastasia's sales consultant. Keep it up ! We will recommend it!
I ordered 4 doors from them, I was very satisfied with the quality, the manager's advice, and most importantly the TIMING. We ordered the doors right next to the move and were very worried that if they let us down with the deadlines, then there would be trouble. But we did it even earlier, for which THANK YOU VERY MUCH! The quality is super, the installers are great too. I recommend it!
I wanted to buy a Rivus coffee table, the price on the website is 1286 rubles, in fact it turned out to be 2700 rubles. And I also smiled at the fact that the site owner monitors the information, this is a Yandex mark. Well, if he's watching, then that's what it's meant to be.
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Level 12 Local Expert
February 4, 2023
Nothing special, only the prices are higher than in other stores