The level of service is at a high level! Compared with Minsk--Gomel surpassed! We registered quickly.The staff worked well together! You guys are doing great!We left home with a pleasant impression.P.S. the girls are beautiful, cute smart guys 😉
The service is of course on a high level, all the staff are beautiful, polite. The hall is quite comfortable, in general everything is fine at the visa center. The only inconvenience is that it is impossible to make an appointment for documents on your own, you have to ask for outside help (of course for a fee), but there is no such information in the visa application center.))) Maybe you should return the paid appointment service? Ask the consul. I wrote a letter to the electronic address of the center asking for a postponement of the filing date (an employee from the information center advised me on a multi-channel phone), a week passed without any response. I understand that the submission time has already passed ((( now you will have to sign up for a new one
The staff is friendly and professional. The reception is conducted by electronic queue. Room with air conditioning and WC. There is a cooler. Payment is in cash only. There is a cafe with fresh fruits and coffee next to the shopping center.
Polite staff. We are ready to help. I noticed that latecomers are called several times. It was relevant, due to the fact that they themselves did not dare to take the night train, since there would have been time back to back to get from the station to the center. We went to Gomel with an overnight stay, but we could still take the night train, we would not have stayed without reception
A good center. Pleasant , polite staff . They work fast and accurately . They helped with solving issues , advised what , how and where to do . I was very pleased with my visit to this center.
This object is interesting. The location is good, in the city center, near bus stops, large room, separate entrance, lots of seats, air conditioning. Good working hours, sufficient staff, fast document processing time, consultant, the ability to assemble the necessary docks locally. These are the advantages. Cons: there is a crazy queue for registration, it is almost impossible to do it online, filing documents strictly by appointment. Registration of medical insurance in the branch of "Belgosstrakh" on the spot is exactly 2 times more expensive than in other insurance companies. The photo is on the spot - it does not look like itself. And for the rest, when this rush to get visas for those who want to leave finally ends, the visa application center will serve much faster. For consideration
A terrible site, it is impossible to sign up at all, then writes that the account is not active, then does not click on the "log in" button at all. To sign up, you need to look for and pay another person a large amount of money. And the recording is done only through the website. So also, to log in, you need a one-time password that comes to the mail not in a minute, but in 15-30 minutes.
They were accepted at the proper time. The staff is very polite and competent. It's warm inside, there are chairs so that you don't have to stand waiting. The questionnaires were quickly redone on the spot for an additional fee, insurance can be done on the spot (but they say it will be more expensive). Exactly a week later, they already learned a passport with a visa, although they said that they had 15 days to consider it. In general, I recommend it!
The visa application center is like a visa application center. The same as everywhere else. It is located, however, in the basement - I did not immediately find the entrance, I had to completely walk around the building. The sign is not remarkable.
Everything is super, I think as in any visa center of our country. Recording by time, without too much fuss, everything will prompt and explain. Before that, I was in Pinsk, Boranovichi and Brest, too, all for 5*
A good visa application center, everything is fast, clear, and they will consult you without any problems. It is located within walking distance from the central station.
A very good location, a large room, inside which everything is quite comfortable. Attentive, friendly staff, provide assistance to each other, if necessary. They work quite quickly.
It is not possible to record through the website, only through agents. A huge minus. Then you pay 6 rubles for an SMS, which says that the courier has the documents. And then it turns out that an online delivery request has been issued, but nothing has been transferred to the courier. Today is Friday. The delivery is open tomorrow, but the visa center staff will arrange the delivery on Monday!!! Why??!!! It's just a nightmare. Why do that? The impressions are just terribly spoiled. It is impossible to reach them, only the bot answers in the call center. How can I even get through to you so that a person can talk to me???
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Nikki
Level 4 Local Expert
May 21
Please provide employees with all relevant information. Because of your employee, who assured me that the passport from the Embassy in Minsk will be delivered by courier immediately in Minsk, I will lose money on canceling the trip. I asked several times if the passport was returned back to the visa application center. I was told that no. With a courier, delivery will take up to 5 days, when I myself could come to you the next day. This is an essential condition that affects the choice of additional services, as well as trip planning.
Everything is clearly as it should be. The staff is very friendly and competent. They help to solve any issue. On the spot, you can apply for both a questionnaire and insurance, and certify all necessary documents
I did a visa and took an additional courier delivery service, promised delivery on the next day after transfer to the courier service. As a result, the parcel was delivered to the courier service on Thursday, and the documents will be delivered to me on Monday. It's called sitting for 5 days waiting for documents instead of stopping by and picking them up in an hour
The documents were accepted only from my wife, my passport was blurred by tears. But the staff is very loyal, there are no queues (because it's almost impossible to sign up, we tried for a month) in general, the service is good, they took the money fraternally, I recommend it.
Good service. The staff is polite and friendly. We answered all the questions and helped with the registration. It is located a 15-minute walk from the railway station and bus station. There is a bank and an ATM in the same building, because it is convenient to pay only in cash.
I liked the visa application center. The inside is clean and tidy. A guard met me at the door, who explained everything and gave me a ticket to wait. A very polite girl met me at the window. Who carefully designed and filled out everything. In general, everything is at the highest level
Good level of service. But this is if you are already lucky enough to have managed to enroll in the visa application center. Because the very procedure of recording through the site is almost impossible - it can take several months! This is not right. It shouldn't be like this. The recording program needs to be redesigned. Are you afraid of bots? You can make protection. But, again. Allegedly, protection by sending an sms notification code works in the current form of the program... No way. Sms messages in most cases do not arrive at all or arrive when the validity period of this sms has expired
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Piotr Kvitka
Level 6 Local Expert
June 25
Everything is very clear. Everything is thought out. The documents were accepted quickly. The visas were received after 3 weeks.
There is a possibility of premium submission, which reduces the waiting time in the queue. They were submitted together by the child, although the child was registered on a different date, they were accepted at the same time
Polite staff, they let you into the waiting room strictly by appointment, there is no point in breaking in earlier. Insurance can be purchased inside. Parking is difficult, but there are additional spaces behind the building
Constant queues. Even when you sign up for the time, a crowd of people arrives at no time, who are trying to get ahead. The staff of the center work relatively quickly, but the photo booth is very long, an employee came up for about an hour to take a picture of one person.
Everything is fine, the staff knows their business, they are polite, minus the fact that the parking is small, and there are a lot of cars and for this reason there is nowhere to put the car!
There is a friendly attentive man at the entrance, he will tell you, help, the staff is very polite, tells you everything clearly.
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Сергей
Level 12 Local Expert
September 9, 2023
The top five is only for the staff, who, with their loyal approach and desire to help, pulls out against the background of an almost impossible registration, a computer that restarts and you need to stand next to it so that the data does not disappear. And the basement where the visa application center is located.
A very good visa application center, it is easy to find, all the staff are polite, they help with everything. Everything is convenient and fast enough. Super! Only good impressions.
On Friday evening last week, after going to the visa application center, I was given a piece of paper with the address of the site where it was necessary to register.
I registered on Monday of this week from the very first time, no problem. On the day of the recording, I came and shook all the documents for the visa. It took quite a bit of time, the girls were very friendly and explained everything clearly.
Then my boyfriend also registered in order to make an appointment to submit documents.
When filling out the "Appointment" form, he gets an error: "You have made many attempts. Please try again after a while." I tried it the next day, but the error remained. In the center itself, they are not eager to help sign up, even after they have told about this problem, continuing to repeat "Sign up on the site. Everyone is recording and you are recording." It was very difficult to get through to the managers and they answered us "Wait a bit and try to fill it out again."
Please set up the correct update of dates and times of available places for the reception of citizens.
The worst of the services in my experience. 11 hours of senseless waiting, it is impossible to get through, letters and complaints are not sent , upon arrival at the center it was said that the recording is carried out only online and that if problems arise, you need to contact technical support, which again turned out to be meaningless. one star, although I would put 0. I hope for some changes..
The visa is good, there is a lot of space inside, there is a security guard at the entrance, he lets you in by invitation. The time for submitting documents is up to 30 minutes.
If something is filled out incorrectly, you can use it yourself, but it's better to let the girls do it.
Information at the beginning of June 22
Good luck to everyone
I really liked the attitude towards people) At the entrance, you will be politely and understandably helped with your question and directed where you need to go, and the subsequent specialists who will work with you will help you do everything right)) The opportunity to print out all the necessary documents by going to your email was very pleased))
Please set up an entry on the site, such a notification pops up within 2 days.Or start recording directly at the visa application center.Created an inconvenience…