READ TO EVERYONE. Never. Do you hear? Never contact this visa application center if you want to save your money, nerves and plans.
I paid almost 200,000 tenge to get a visa to Germany, I did it for the first time and decided to ask for help. AND ALL THESE PEOPLE BROKE IT FOR US. We applied for a visa to Germany, but they refused us because the visa application center did not prepare a normal itinerary. The list said simply:
"Tourism."
THAT's it. No plans, no details. Although, as a client, I paid for the full service and counted on their professionalism.
1. They did not draw up an itinerary, which IS THEIR RESPONSIBILITY.
2. They did not warn about the risks, neither the itinerary, nor possible options for other documents
THEY DO THEIR JOB AS HARD AS THEY CAN.
3. I had to take the initiative myself and FORCE THEM TO CHECK the DOCUMENTS - they corrected their mistakes in front of me.
4. There WERE no apologies, they didn't do their job competently, I openly appealed to the director, but he said "no refund"
"We did everything right, there will be no refunds."
No apologies, no compensation, not even an attempt to figure it out.
My family lost not only money, but also plans for the wedding anniversary. We've been preparing, dreaming, and now we're just stuck.
Contact other places - this center only takes money, but the result?
Failure.
I applied for Schengen, I chose the country without any difficulties. As a result, the refusal was due to an unclear purpose of the trip. They do not give any information, the refusal is most likely due to incorrectly filled out documents or hotel / ticket reservations.
Don't waste your time and find a normal company
Applied for a visa to the USA. I was refused a tourist visa, not competent preparation for an interview (answered questions as instructed), lack of any contacts to help in case of refusal. I do not recommend contacting here. Now only in a year the next submission.
They applied for an American tourist visa, led by Tatiana. The attitude towards customers is absolutely "no"... it is not clear why the money was paid in the amount of 60,000tenge for three, we had to look for all the information ourselves, even the printed documents that were sent to the post office after their scanner were not accepted at the embassy... We are visitors and our arrival fell on the weekend, and the interview was scheduled for Monday, so she said that she had a day off and could not meet with us and give us the documents... There was no preparation for the interview at all... We were refused and Tatiana did not even call back to ask about the result. We are very sorry that we turned to this incompetent company!