Excellent pawnshop,very responsive and friendly staff, always ready to help, despite the fact that different people come to them, the atmosphere is calm and favorable
I was in this pawnshop (Nemanskaya 68), I really liked the service, cool, kind-hearted specialists who know their job. A good percentage on loans, they warn you about the appropriate payment day. We needed money very urgently to secure the phone, I did not receive a large amount, but it was easier to return it 😆
I was at Nemanskaya 68 Minsk, the service is very good and an acceptable percentage, Anastasia is a very polite specialist, she told and explained everything!
UPD: A few days later, the pawnshop called back, apologized and said that the reason was inattention and they would be able to return the money. Thank you. I will not delete the review, but I will add two stars for the response. Review: We sold the product in a package from another, more modern model. I found out that there is a SONY HDR CX700E video camera on sale in the pawnshop "Visem" on Nemanskaya St., 68, and I was glad because I urgently needed a video camera, and this model suited me according to the characteristics. I drove up to a pawnshop and bought it. First on the phone, and then when buying, I asked the girl if everything was okay with the camera and if it was original - the girl replied that everything was fine. I couldn't check the shooting quality because the battery was low, I took my word for it, and in the evening at home I found that the shooting quality was lame, I looked closely, and instead of SONY HDR CX700E, they sold me SONY HDR CX7E - in the box of one model there was a camera of another, older model, which does not suit me in terms of characteristics. When I asked the pawnshop to pick up the camera and return the money, they refused me. Of course, what happened is my fault - I did not check the goods in the box and the box itself, I did not ask the seller to charge the battery to check on the spot, moreover, I did not even demand a receipt (the girl definitely did not give it to me, she just returned the change, and I was not going to return the goods, so I kept silent). I think I believed the store, the fact that it is a large pawnshop with dozens of branches in different cities of the country, I was sure that the goods were checked by specialists. I was wrong. I don't know what caused this situation: the inattention of the employee who accepted the goods, or the pawnshop sells illiquid in this way (then it can be called unfair trade), but I don't want to buy anything else there. Now I look at the camera and there are reasonable doubts about its original origin - there is a sticker of 20 megapixels (it confused me) despite the fact that there are 4 of them in the scheme. If the reason is still inattention / lack of technical skills among employees accepting the goods, probably Visem LLC should draw conclusions and take measures: train existing specialists or expand the staff by hiring those who will ensure that all goods are original, and old ones are not sold in boxes from new models. I'm nervous and angry right now, because the camera I bought will have to be given to someone who is not at all pretentious, because you still need to buy a camera, and the first attempt to use the pawnshop's services failed, but I understand that there could have been a mistake, though I don't understand why the pawnshop refused to fix it. PS - If the case if the employee is inattentive, and Visem decides to respond to the review, then we would not like, according to the old tradition, the employee was solely responsible for everything and was punished with a ruble or something else - after all, the person accepting the goods is unlikely to be a technical specialist with the appropriate qualifications. The right solution, in my opinion, would be to change the work system, train employees (courses, seminars), if the pawnshop purposefully sells one product under the guise of another, then I will refrain from commenting.
Sometimes I get into situations where money is urgently needed, I turn to this pawnshop. I like the convenient location. The percentage is not high, and if there is no money, it is possible to re-mortgage for a couple of weeks. In terms of cost, it is the most profitable of all where it has been. I am glad to save time. The work is carried out promptly, without unnecessary paperwork and questions. Very smiling and friendly staff)