It is located within walking distance, it was recently rearranged, I can't say that it got better, the assortment is good, there are most products, there are no delays.
Baby vitalur, the choice of products is small, but everything is basic.
Of the advantages, a good location, of the disadvantages - only one cash register always works. It is a pity that the self-service cash desks were removed, they were more convenient than the queue at the cashier.
A meager assortment, I go in before work and besides baking it is impossible to buy anything.The staff is friendly, but from time to time you can meet the manager, who runs around the store and yells at subordinates in the presence of customers, it is not very pleasant to watch.
Today I came to the Vitalur store at 22:58, the store is open until 23:00. The cashier closed the door right in front of me, and to my arguments that the store was open until 23:00 and there were two more minutes, he said, "I don't care, I've already closed the cashier."
I said that I would write a complaint, it did not affect this employee in any way at all. As a result, I went to the "Neighbors" and there is no more desire to go to this network. I ask the management to deprecate such an employee who does not appreciate regular customers of the network. I am attaching a photo of the employee.
It is worth noting separately that the employee refused the request to give a complaint book during the store's working hours, which is a violation of the law. I will write a complaint tomorrow.
In general, the store is not bad, the only initially aimed seafood store sells them at high prices and not of the best quality. The range of alcohol is too small. Bakery shops often end in the evening.
A large chain of seafood stores was successful at one time, there was a good selection of seafood and other products, pastries, polite staff, but today they are losing their old skills, the chain is feverish, their stores are beginning to rent out a chain of Santa stores. It was a pity that the chain of stores was not bad.
A mini store, the necessary products can be bought. Cashiers very often loudly discuss their own and other people's questions, despite the fact that there are customers in the trading floor and at the checkout.Self-service cash desks are always problematic for calculating on their own (maybe they have already been removed).
One of the few vitalure stores where you can find almost everything and "fresh". One drawback is the location of the goods. It takes a long time to find what you need. And this is an extra walk of buyers back and forth, etc. I searched for pastries for a long time - but when I found them.... Glory to the local confectioners! I didn't go far from the store, I came back for more :)))
This store has its own atmosphere - cashiers can be rude, they can discuss their questions in front of customers... The assortment is so-so even after he became Santa.
Pros: until 23:00; own baking, own cooking; walking distance for residents of the neighborhood; made a mini-Parking lot on Chkalov street for 5/6 places; cashiers work for 10/10; meat selection is good.
Cons: a couple of times I had to return the fish, both frozen (there were worms inside) and ready to eat (the abdomen was cut open, and the insides were rotten). It is clear for those who are from the "scoop"))) - this is the cost of production))). The fish was taken away both times, the money was returned - but the answer of the employee who took the damaged goods (both times different people, but the answer is about the same) "What don't you like" instead of "Sorry" - caused confusion.The conclusion is that management is not the best and, accordingly, work with lower-level management staff.
It's a little cramped. The alcohol department is quite large, but there are very few groceries. Quite a good assortment of frozen fish and seafood for such a store size.
A great store now. Of course, in my childhood, there was also a grocery store in this place, far from what it is now. You can buy groceries and drink coffee.
I like that the store is within walking distance. Very reasonable prices and also interesting promotional offers.
I go quite often and I can't mention the friendliness and politeness of the staff!
I would like more self-made dishes (perhaps a salad bar, desserts, second courses), sushi sets, pizzas, sandwiches, as in other dishes.
It's a creepy place, everything is expensive, there is never any fresh bread, there is no choice of sausages, cooking is not tasty.
There you can buy only groceries and only those that are on the stock.
There is nothing in the store! I recently moved to this area, how many times I didn't come in with thoughts of "well, what if", every time it's a bummer. Half of the store is occupied by drunks and beer, and the remaining half is useless cheap products, the price of which is higher than everywhere else. Moreover, even those price tags that exist do not always correspond to reality. The staff is also such a pleasure to themselves... it would be better to close and open a normal store.
Hello! I would like to note the perfect work of sellers and cashiers. They are always polite, smiling, serve quickly and clearly, and advise on the product. It's a pleasure to come to you! I am a regular customer, because I work nearby and buy ready-made products from you for lunch. But here, alas ((( disappointed. My advice to the head.you can try what you offer to customers. The sausages are raw, sour, and have a smell. The minced meat in the finished cutlets is not the first freshness. Pita bread and pancakes with fillings are dominated by a huge number of onions. And do you use seasonings? They are not in sausages or cutlets. You have to guess with salads too. It is impossible to eat yesterday's ones. And I come to you at 22-30, when I go home and at 9 in the morning, as the store opens. Therefore, I already know perfectly well which salad has how many days ...) I'm sorry if I offended anyone. This is purely my opinion. Have a good working day, pleasant customers! Happy holidays!!!
See original
8
3
Евгений Журавский
Level 14 Local Expert
June 6, 2022
Not the whole range is available
UPD. After the renovation, there was much more space, a nicer interior and more choice of goods)) I am very glad! He began to visit more often than in the Euroopt on Chkalov
Everything was fine before the upgrade. And now it's nonsense. The sausage, fish, and meat departments have been removed. Now everything is in packages, containers, the choice is small, you can't take as much as you want ((( And the fact that cooking was removed is generally a disaster. She was the only one in our neighborhood.
See original
3
Show business's response
Наталья Ф.
Level 4 Local Expert
January 12, 2024
It feels like I got into the Soviet era. The lockers for bags are without keys, the doors are closed. The product selection is small. The cashier is rude. Classics of the genre.
I had to face the administration (an older aunt), thanks to them, I will no longer visit your store, they are not tactful, they communicate terribly, they are rude, rude.
There is always a crowd of people, there are always queues, sometimes there are no price tags for goods. There are no products previously declared as promotional, in short, the usual mess.
Queues, drunks, price tags without discounts are terrifying. There is little space, but there is no fish and crayfish. Therefore, if you are not too lazy to go to the euroopt (of the same level) through a couple of houses for a few kopecks, then you can go for a fish to a beer in vitalur
I decided to try a puff pastry with ham and cheese. Ham and cheese were present, about 5 grams. I will not experiment with baking in this store anymore.