We were lying with our daughter in pulmonology. I would like to express my gratitude to Kristina Vasilyevna, a wonderful doctor, sensitive and attentive not only to children who lie with their mothers, but also to children who are without parents. The nurses are also very good, they are always ready to help (we asked for inhalation at three in the morning, the nurse organized everything very quickly and showed sympathy with her appearance). If the wards had been renovated there, it would have been even more comfortable to be there. But the medical staff covers the disappointment of the living conditions of the sick with their human attitude.
They were in the surgical department from 6.05 to 8.05 .I would like to express my deep gratitude to all the medical workers who worked these days. Starting from the emergency room, Zoya Nikolaevna Epikhina wrote us a referral for an operation that we had been seeking for 7 years, since she saw the only way out of our situation.Next, we entered the surgical department, we were greeted by very polite, good-natured nurse girls, and we were assigned to the ward. After that, Dr. Alexander Sergeevich Osochuk examined us, and the next day he performed the operation at the highest level. All the staff treats children and parents as their children, they will tell, show, explain everything.for the first time, I came across a team that really loves their work. It felt like we were not in a public hospital, but in a private one.
Special thanks to the head of Litvyakov Mikhail Alexandrovich for coming into our situation and allowing me to lie down with the child.
I would like to have such a team working in Sennensky CRH and to have the same human attitude towards people.
In general, it suits me. Of course, there are disadvantages, but there are also no less advantages. 11. one of the disadvantages is that mothers are not with children!!! For me, this was the biggest disadvantage. Everything else can be survived. We must not forget that we are there for the sake of the children. I read the reviews and thought I would end up in a concentration camp, but no... Yes, it was difficult, but that's okay, the most important thing for me is the extraordinary doctors who are determined to recover the child and do everything!!! Yes, the rooms are ordinary, the shower is ordinary, but that was enough for me personally. The linen is clean, you can change it at least every week. The mid-level staff is friendly. There is no strong fear
Excellent doctors and teachers work at the Department of Pediatrics. I got here for advanced training courses. I was very pleased. Doctors with extensive experience, knowledge and practical application of evidence-based medicine. Let everyone be healthy, of course, but if you suddenly have to be here, you can safely trust the doctors working here.
A grandmother was lying with a disabled child in the 1st pediatric department. The head is an attentive, competent and friendly woman. Special thanks to the nurses, they always helped, quickly solved emerging issues, stayed to look after the child while it was necessary to go to the shower. The department is warm, clean, and well renovated. The cleaning of the wards is so high-quality that some do not clean the house like there))))
I put 4 stars, because the head of the intensive care unit (initially they were lying there) does not correctly conduct conversations with parents. In principle, after the call to the chief physician, this was taken into account.
Once again, many thanks to the staff of the 1st pediatric department and Lyudmila Yurievna! Good health and all earthly blessings!
Yesterday we were discharged from ophthalmology after surgery to remove a nevus. I would like to express my deep gratitude to the head of the department, T.V. Antonenko, doctor Tatyana Leonidovna and all the medical staff for their help and responsiveness in the treatment of the child. Now my daughter looks at the world with clear eyes.
It is a pity that these reviews will not come to the hospital administration. The relationship in the emergency room is terrible. Come and listen to "why to us, and not to your hospital. So what if it's Saturday and there are doctors there." The answer is "that I just looked at the child's throat and saw a rash, I'm not a doctor." I was not satisfied, I listened further to what a bad mother I am and I do not regret the child. In general, the reception was 5 minutes, 10 lectures. We waited two hours, taking into account that there were no people. At this time, they were taken by ambulance for periods.
From the bottom of my heart, I want to thank Alexander Alexandrovich Yanushkevich, the doctor of the surgical department. We went to the hospital on 07/10/2024 with a diagnosis of bilateral inguinal hernia. This doctor is a professional, but he is also sensitive, understanding and kind. He made the right diagnosis, explained everything to me in an accessible language. I wish you good health and success.
She brought grandchildren with Russian citizenship to the therapist, according to her residence permit. They were not accepted at the reception. They were sent to a trauma center and a children's hospital nearby. There are amazing doctors there, they were accepted without unnecessary questions, diagnosed and prescribed treatment, and everything is free and without delay. I am amazed and very grateful to the doctors.
A good center, the child was examined from a to Z. I recommend it to everyone. The doctors of the children's department are very cultured and explain clearly. 10 out of 10
On the plus side, the ivs work well. Everything else is disgusting. Cardiology department. The girl had a micro-stroke, you see, they need to change their clothes. Such a negligent attitude to everything. There are IVs and physiotherapy from the treatment, for all without exception. There are cockroaches in the wards, cockroaches in the dining room, cockroaches.
Maybe there is a good department somewhere, but I am in the 11th department with my child. At first glance, the first minutes of being there are a little wild, but then you get used to the idea that you will have to lie here for a short period of time for the sake of your child.
Children lie separately from their mothers (mothers on the first, children on the second) Every 3 hours feeding (as in the maternity hospital), only here you take a short course of a young fighter) Mothers fully take care of their children. There is a room for pumping, the disadvantage is that the room is small, and there are a lot of moms, which is very inconvenient. The children's wards are good, which is very pleasing, for mom, the wards are not bad, but also not good (as they say, this is not a hotel, it's good that there are such), in some wards it may be draughty from the window. And so there is a closet for storing things, and a bedside table next to the bed. There is a kettle with boiling water on the corridor (which is very good when you want to drink coffee or tea), there is also a refrigerator. The shower room wants to be better.
In this department, the child is fully examined from general tests, as well as hormone tests, and all possible doctors and all possible ultrasounds, it is very convenient that such a small department and the child will be examined from head to heels + if necessary, they will also do a massage)
What can I say about the medical staff. The opinion can be divided, I can say there are nurses very cool, thank you that thanks to them even the day flies by quickly and the mood is good for the whole day. The doctors are very good. My baby has already had a neonatologist Nadezhda Mikhailovna Misyukevich for 2 months and a little. This is a very good doctor, my child is very lucky with her, and as a mother, it's nice to communicate with her, she will explain everything clearly on the phone and will explain everything in person. Only thanks to her and some nurses, I put 5 out of 5.
Therefore, those who are lying for the first time will find it difficult to get used to it here, you just need to accept the fact that it will be better for your child. And who has ever been here may not be surprised.
A normal hospital, the doctors are very good and kind, but about cockroaches.... I saw a few cockroaches in my room, and it's generally cool 🙌🏽 The food is very tasty
I'm giving you 1 star to get your attention.
The doctors and medical staff here are as friendly as possible. The food is excellent. The diagnosis is not unambiguous in our situation.
We were in the pediatric ward. You won't get enough sleep here. The medical staff flies into the ward, this makes the children twitch and not only me, and then it is problematic to put the child down from fright. The door to the box is glass, it feels like the day is 24/7. I've had my room changed 3 times. They were thrown like a homeless cat. There is no peace of mind from the word at all. You are constantly in a state of aggression. Not only does the child suffer even worse from this. It's as hard as possible here.
We were lying in the 2nd ward (a child of 10 years old alone), everything seemed to be fine, BUT one day my child was told that she could not eat after dinner, because the next day she needed an ultrasound, the next day she was confirmed and told that neither drinking nor eating was allowed.So the ultrasound was done to the child only at 16.45, i.e. the child starved and did not drink anything for 23 HOURS, it's almost a day, it's just some kind of mockery, the child cried and said that his head was spinning and his stomach was very sore because of hunger, is it possible to do this to children?...
The best of the children's ophthalmologists of the city Tatiana Valeryevna. Head of the ophthalmology department. I examined the child, gave recommendations. Polite, calm, competent. thank you! There would be more such specialists. One presence will calm both the child and the nervous mother)))
The attitude of the staff is excellent, a good doctor, Nikolai Ivanovich Zuev, helped his daughter. Of the cons, cockroaches, just terrible, slept with the lights on because there are just a bunch of them
I was lying in the second ward
of the Medical staff 10/10
The head is a wonderful person
The food is inadequate and the children are treated very well
I want to express special thanks to the senior nurse Yanchilina I. And
In general, everyone knows their business
The nurses do their job at 10/10
We were in the emergency departments of surgery and pediatrics, they watched us for a long time. The doctor said that our ultrasound was a fantasy of an ultrasound specialist from the polyclinic, they sent us to the infectious diseases room. As a result, the child spent 2 weeks in an infectious disease in vain, they changed several antibiotics, and sent him back to the regional hospital. There, the children brought from the infectious disease hospital were thrown into the general queue for 3 hours! And so, unfortunately, it always happens!
There was a fracture of the radius, the staff worked quickly, put on a cast, redirected to the clinic after 5 days for a picture, a month later the cast was removed
In September 2023, my child and I got into the famous 11th ward. We were full-term, but we were diagnosed with a heart defect. The question of why we were placed with premature babies and not in the cardiology department is not clear. If you go there and your child is in intensive care, then you should either go to a paid ward or go home and leave the child alone in the hospital. A paid ward for 8 rubles, this is a ward for two people without a toilet, sockets and any comfortable conditions. When a child is transferred from an intensive care unit to a regular unit, you can go to a free ward for 5-7 people, in very cramped conditions. In this department, children are separated from their mothers. To my questions why such conditions were the answer was - so it has been for 20 years and will continue to be, be patient! You have a certain schedule and you have to stick to it. Every 3 hours you have to go to the pumping room. This is a small room with stools and tables, without curtains on the windows, for 10 people. In this room there are our breast pumps that are "like" sterilized and you have to express milk only here, together with the rest of the women, and no one cares that you can't sit after giving birth, what's the problem, you can express yourself standing for 40 minutes. A mandatory attribute is a scarf on the head. And God forbid you don't dress her, they have sanitation. And at the same time, all doctors and nurses are in the departments without hats. After pumping, you have to go to the baby, change his diaper and feed him. About an hour, after which you go back to your room. The rest of the time, the poor kids just lie alone and scream. Only in rare cases, someone approaches them and tries to calm them with a pacifier. It just breaks your heart when you spent only an hour with the child and when you leave you realize that he will be alone for the other two hours and no one cares that he is crying there. So the question to the staff, why such torment for mothers and children??? Why did they come up with such a system at all? How can there be milk under such stress and how can you not go crazy there at all, from everything you saw? Upon admission, we were scared that everything was bad, the condition was bad and we would be hospitalized for at least 3 weeks. This was said to all incoming mothers. We lay down for a week, according to the doctor, everything became fine, the medications were canceled. I ask us to write out what I am being refused for unknown reasons. After the request to discharge us at my own request, I hear threats of guardianship in my address. But on the trail. the day the doctor still informs us that he can discharge us in a couple of days, after passing the tests. As a result, we lay for 10 days and were told on discharge that we had zero risk and in the future we only need a cardiologist's consultation in three months. The question is why did they scare us so much, with a bad condition and other nonsense, and what is this limit for staying in this hospital for 3 weeks without a reason? In addition, there is anti-sanitation in the department itself. There are mold and midges in the shower, bedbugs and mosquitoes in the wards. The child came out of the department all bitten. And the day before our discharge, the walls were painted on the floor where the kids are lying. As a result, to say that I was shocked by everything that was happening there is nothing to say. Even I was completely ready for doctors and conditions, but the fact that a person who has just given birth will lie without his child and see him only for some allotted hours is just beyond the limit. It feels like they just want to drive the poor moms crazy there!!!!
Лежала в 11 отделение врачи замечательные,но всю портит картину мед. персонал.Ребенок будет плакать даже не подойдут,на посту их нет.зато в комнате отдыха есть.не ужели сложно подойти дать соску.У ребенка будет истерика без разницы им.понимаю если бы плакали много детей так нет один будет плакать.жаль не засняла как они ночью дежурят.сразу бы была бы жалоба в обл.здрав.никого из них нет, сидят в комнате отдыха.не хотят выполнять свои должностные обязанности,тогда зачем работать.
Отношение персонала ужасное, чаще всего только пару медсёстер хорошо , с пониманием относятся , только 1 из 3 врачей оставил более менее хорошее впечатление о себе, вторая врач оставила негативные воспоминания , нельзя ничего узнать , будет ругать за всё , мягко может намекнуть что придумываю боль . Тараканы даже в столовой, в еде кусочки какой то проволоки видимо от кастрюль . 8 отделение
Я недавно лежала в 8 отделение и мне там не очень понравилось. Плохое отношение к детям просто напросто могут на тебя наорать из-за того что ты что-то хочешь спросить у медсестры. Санитарка может на тебя матом кричать. Врача только три. Одна может на все отделение орать, другая не говорит твои анализы.Когда тебе хотят поставить капельницу могут несколько раз не попасть в вену. В палате есть тараканы ,окна в плохом состояние ,если ты его открываешь боишься что оно выпадет, Лежишь на кровати такое чувство что на полу, она очень твердая . Кормят плохо , можешь отравиться .
В целом не плохо. Но если брать в разрезе отделений. Мы были сначала в 11 отделении, отношение к мамочкам ужасное, заведующая грубит и кричит. В столовой подали запеканку с целофаном. Кошмар одним словом. Потом мы приехали на реабилитацию в 1 отделение. Были на дневном стационаре. Отношение хорошее, заведующая все спрашивает подробно, объясняет. Медперсонал выполняют свою работу на отлично.
They were admitted to the children's clinical hospital in Vitebsk for examination, the relationship is terrible, the medical staff in the department of neurology is terrible, there is no care and understanding for children with disabilities. It's better not to go there.
Modestly, a minimum of responsibilities from medicine ...
But this is the only institution in the region and the last hope ...
The staff is very sensitive, very attentive and polite.
But Medicine does not hold up, weak...
Lying in the hospital in the department of ophthalmology, it is impossible to imagine worse in the ward of 8 people, the medical staff does not even look after the order, fights took place in the ward, broken glasses, children were painted with markers, published in the social network mess, the children did not sleep until 2 am for what honey. I answered, but they didn't kill me, and don't complain. Where the hospital administration is looking!
Отношение не очень, люди которые там работают похоже не понимают какую роль они вообще выполняют и что от их профессионализма зависит многое, такое ощущение сдается что все находятся не на своих местах, прием был по очереди, не зависимо, нам 1.5 месяца а отстояли в очереди как взрослые при том что мы по очереди были 3е, врач который принимал больных и оформлял, с больным начала выяснять какие то отношения плюс к тому же угрожать милицией, при том что женщина с маленьким ребенком даже и слова ни сказала, по итогу когда их все таки оформили эта женщина выходила на глазах со слезами, теперь косаемо нас , ложились без температуры, вроде определили диагноз, положили в палату с людьми которые были с температурой и ещё какими то не здоровыми симптомами , по итогу нас продержали там 2 недели и уже были с температурой и другим диагнозом когда заведующая отделением уверяла что все в порядке .
Честно сказать могло быть и лучше,недавно лежала в 8 отделение,там 4 врача и только один одекватный ,одна может орать на всё отделение благим матом,вторая может на кричать за всё что угодно,а третий не делает обходы,к медсёстрам вопросов нету.
Везде бегаю тараканы,в столовой из холодильников пропадает еда,примите меры!!!
Отдельная благодарность врачам из этой больницы. Приехали из Санкт-Петербурга на отдых и дочка приболела. Приехали в больницу на обследование , нас приняли , врачи вежливые, добрые и порядочные. Взяли кровь, послушали , посмотрели. Назначили лечение. Всё хорошо! Спасибо большое.
Персонал хороший, в хирургическом отделении самые красивые медсестры. Врачи все вежливые и знают свое дело. Кормят нормально. Хорошие матрасы.
А
Алеся
Level 5 Local Expert
September 19
The doctors are experienced. But everything else is limping! Especially the cleaning of the wards, it is almost completely absent. There are cobwebs everywhere, bed linen is not changed (the assumption is that the front door was not changed!)the furniture is broken.I stayed with the child for 13 days (in a paid ward).
Мед.персонал хорошо знает свою работу,но не обо всём информирует. Догадайся сам. Раздатчицы в столовой грубые и взвинченные, слова не скажешь. У ребенка была операция и на второй день он не мог прийти сам, а с собой порцию не дали-не положено, сидел голодный.
Kind and responsive staff in the 1st department, which I can't say about the 11th there, it's just tin in a word, let all the kids be healthy, it's better not to go to the 11th department.
Даже не 2 звезды, жалко половинку не возможности поставить... За всю больницу говорить не могу, за 8 отделение (кардеология) 👎 Вот не ждала сильно ничего особенного, но не до такой же степени... Ну разве что из деревни, где кроме ФАПа в соседней веске ничего нет. Отношение врачей впечатлило негативно...
8 отделение. Если честно , то хочется желать лучшего. Все таки там лечат деток. Отношение ужасное. Не весь конечно персонал. Но и врач не оставила о себе хорошего мнения. Жаль что не учат у нас ещё как надо общаться с родителями. Да и с детками тоже. Хамят. В холодильник лучше ничего не ложить. Пропадает. К заведующей за помощью или советом не стоит обращаться - от этого ребёнок лишь станет бояться медперсонала и врачей. Лучше обратиться к медсёстрам, и то не ко всем - некоторые могут спокойно нахамить ребёнку. Санитария плачет, стоя в сторонке - за порядком не следят, в палата спокойно можно увидеть тараканов, блох и прочую "живность".
Нет ничего ценнее здоровья, и нет более ответственной и почетной профессии, чем врач! Миссия ваша трудна и благородна, требует большой отдачи сил, способности к состраданию и высокого профессионализма. Огромное спасибо вам, врачи и сотрудники отделения реанимации и отделения хирургии за чуткое отношение, внимание и доброту к нашему ребенку (мы даже не знаем имен всех тех, кто ему помогал).
Примите самые теплые пожелания крепкого здоровья, профессионального роста, благополучия, неиссякаемой энергии и удачи во всех добрых начинаниях!
Семья Симоненко.
Двоякое мнение.
Про ремонт: в боксированном инфекционном- евро
Под ним в детском до года-хуже(до палат ремонт не дошел, только окна и двери.)
Розетка одна на уровне 1.5 метра от пола и ей нельзя пользоваться,заряжать телефон позволено на коридоре в специальном месте)
Душевой в палате нет, воду отключают в сезон на 2 недели,горячую предоставляют в чайниках. Как ребенка подмыть🤷
Кроватки детские есть, но состояние "еле дышат"
Персонал хороший. Кормят хорошо
Только на втором этаже не совсем меню для кормящих мам
На территории парк, кафе,аптека+
Попали в больницу несколько лет назад (моему ребенку было 2 недели),нас положили в отделение в котором полным ходом шел ремонт. Везде пыль,грязь,холодно.Рабочие ходят,что как бы не нормально. Вместо палаты,нам выделили кабинет физиотерапии к тому же нас подселили к мужчине с ребенком (тоже очень маленьким),не переодеться,ни покормить ребенка. Персонал так себе.
Ребёнок по скорой помощи попал в 4 отделение пульмонологии, с удушьем... Лечение как таковое она получила только в первые сутки.
Далее у нас появился энтеровирус , который лечился таблеткой антибиотика и ингаляциями... Всё больше лечения не было никакого. Толпами только студенты ходили и осматривали, как подопытного кролика.
Далее без моего(матери) согласия, и без дочери согласия, ее отвели к гинекологу, последствия психологическая травма дочери!!!!!
3
3
O
Offf It
Level 4 Local Expert
July 23
God forbid to get into the 11th ward for under-aged children.
Many mothers have already described a "good" picture.
It's better not to get here.