I visited the clinic with my father as an escort. It was necessary to urgently get to the surgeon for further referral to the hospital. The question was about knee surgery. Accordingly, my father was on crutches, in a cast, and I had to wait in line for 1.5 hours to hear "wait", because we were without a ticket and we were never accepted. After the appointment, surgeon Poluyan went to his office (he is also the head), ignoring his father. After being asked if he would accept it or not, he said that he was "busy and wait." We came to the appointment on Monday, my father's fracture happened over the weekend, so we couldn't make an appointment in advance. So you get a ticket and wait two weeks with a broken knee. I absolutely did not like the disregard of doctors.
On the plus side, the clinic is new, relatively well renovated, and there are elevators.
On the downside, the system itself is for making appointments with doctors, where there is no way to get to a visit at the time of arrival at the clinic for urgent treatment.
Three weeks ago, I came back from a business trip from China, I was worried about a cough. I came to the clinic with my passport in order to have a fluorography. I was rejected because it hadn't been another year since the fluorography I had done earlier. According to an employee of the X-ray room... "The way you want to do fluorography whenever you feel like it, like it used to be... so "the shop is already closed." Then I went to the toll booth to get a fluorography done for a fee. After the payment, they performed a fluorography without saying, "the shop is already closed." Is that the question???? Why do we need such free medicine??? It turns out that you can do fluorography once a year for free, and for a fee - at least every day, regardless of what complaints we have.
After rereading a bunch of reviews and collecting all my experience with this clinic, starting from the very opening, I can say one thing: most doctors do not know how to work with people from the word at all, and the most interesting thing is that they feel like they still have to work there for free, I just know what salaries they receive, I will say one thing higher than most working in other fields in this city. They spend no more than 4-6 hours at receptions! That is, the main work with people. You can hold your tongue for such salaries. I decided to supplement the review with specific names of doctors who do not know how to work with patients at all, this is all the ENT department without exception, they talk to people like they are second class, I witnessed how Rogov was rude to patients who came to ask for a smear.The general practitioner Kotsur accepts 50 patients each, hides constant errors in prescriptions in the visiting card on coupons, refused treatment, although I am a patient of her department, prescribed drugs that are prohibited in the register of medicines that turned out to be ineffective