Витебская городская центральная поликлиника
288 reviews
January 27
I visited the clinic with my father as an escort. It was necessary to urgently get to the surgeon for further referral to the hospital. The question was about knee surgery. Accordingly, my father was on crutches, in a cast, and I had to wait in line for 1.5 hours to hear "wait", because we were without a ticket and we were never accepted. After the appointment, surgeon Poluyan went to his office (he is also the head), ignoring his father. After being asked if he would accept it or not, he said that he was "busy and wait." We came to the appointment on Monday, my father's fracture happened over the weekend, so we couldn't make an appointment in advance. So you get a ticket and wait two weeks with a broken knee. I absolutely did not like the disregard of doctors.
On the plus side, the clinic is new, relatively well renovated, and there are elevators.
On the downside, the system itself is for making appointments with doctors, where there is no way to get to a visit at the time of arrival at the clinic for urgent treatment.
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1
January 6
Three weeks ago, I came back from a business trip from China, I was worried about a cough. I came to the clinic with my passport in order to have a fluorography. I was rejected because it hadn't been another year since the fluorography I had done earlier. According to an employee of the X-ray room... "The way you want to do fluorography whenever you feel like it, like it used to be... so "the shop is already closed." Then I went to the toll booth to get a fluorography done for a fee. After the payment, they performed a fluorography without saying, "the shop is already closed." Is that the question???? Why do we need such free medicine??? It turns out that you can do fluorography once a year for free, and for a fee - at least every day, regardless of what complaints we have.
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2
November 19, 2024
After rereading a bunch of reviews and collecting all my experience with this clinic, starting from the very opening, I can say one thing most doctors (with the exception of a couple of specialists)he does not know how to work with people from the word at all, and the most interesting thing is that it feels like they work there for free, they still owe them, I just know what salaries they receive, I will say one thing higher than most working in other fields in this city. There are no more than 4-6 hours at receptions! That is, the main work with people. You can hold your tongue for such salaries.
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1
January 22
Good afternoon. My wife visited the ophthalmologist Novikova. excellent attitude to patients, polite, professional. We wish you happiness, career growth and good mood. Vereneva Tatiana.
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2
August 27, 2024
LNG SPECIALIST (AGED WOMAN WITH SHORT HAIR)BOORISH ATTITUDE TOWARDS THE PATIENT... SHE WAS VERY ANNOYED THAT I COULDN'T BLOW OUT AS MUCH AS HER COMPUTER REQUIRED, ACCUSED ME OF IT, IN THE END SHE SAID, "I'M GOING TO CALL SOMEWHERE NOW AND YOU WILL NEVER BE ACCEPTED HERE AGAIN! GO TO SV 2 POLYCLINIC AND DO IT FOR FREE!" OOPS...how's that? I PAID THE MONEY, THEY TALKED TO ME IN RAISED TONES, AND EVEN SENT ME .....) THE MANAGEMENT OF THE POLYCLINIC, WORK WITH THIS "SPECIALIST" ON THE ETHICS OF COMMUNICATION WITH PATIENTS!!!!!
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2
December 9, 2024
I would like to express my gratitude to the ultrasound doctor Loiko N.A. for the attentive, professional attitude to patients. I turned to specialists, for about 8 months they could not establish a diagnosis. Natalia Anatolyevna helped to find the reason, gave a number of recommendations. Doctor, thank you! 5 stars are for you!
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October 20, 2024
A good clinic, a lot of interesting things, a lot of qualified doctors who are ready to help. There is also a pharmacy in the building.
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1
October 2, 2024
ENT Rogov is a DOCTOR with a capital letter. The only doctor who suspected I had cancer sent me to the polyclinic window and was right. Thank him very much for noticing the disease in time. The rest of the doctors treated SARS. And retired doctors need to retire, they occupy offices in vain (they are rude, they behave badly, they do not comply with the MREK prescription).
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4
March 29, 2024
I would like to express my gratitude to Dmitry Rogov, an otorhinolaryngologist, for his polite treatment, competent approach to diagnosis and treatment of patients. Unfortunately, there are not many competent and attentive doctors lately, Dmitry Andreevich is a pleasant exception. Thank you so much for your hard work and humane approach to people in need of help!
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6
1
October 16, 2024
Shevchenko Olga Vladimirovna, be simpler and make less face contortions when communicating with patients! Your behavior towards people is as if everyone owes you. If you don't like the job, look for another one. They caused complete disgust from the reception
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4
December 11, 2024
Excellent clinic , most doctors are polite . A wide range of services . The prices are reasonable
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1
February 5
It's a terrible place, it's easier to apply for a fee, the therapist doesn't send you to a specialist because there's no reason, he prescribes the wrong thing at all, and as a result, you go to the hospital with an advanced form of mononucleosis.
They also don't know how to communicate at the reception, I understand that the work is hard and difficult, but you have to control yourself.
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February 1
Thank you very much to the dentist, surgeon Ekaterina Dmitrievna Chelkina, her golden, skillful hands, kind heart, Health, you are a DOCTOR.
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August 27, 2024
Yesterday I was at a reception with Shalokhina - that's right, the previous reviews were confirmed: boorish indifference and indifference, I had to contact paid specialists and probably the competent authorities about her stay in this position
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2
September 2, 2024
I went to the allergist. The doctor turned out to be a professional in his specialty. She told me a lot of things and advised me how to deal with pollen. But it can be very stuffy on the floors.
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2
January 22, 2024
Nevertheless, there are good specialists in this clinic, but unfortunately there are few of them. Most of all, I was struck by the surgeon Titov, to whom I turned back in July with a complaint about a swollen finger, to which he assured me that it was a miracle and that I needed to anoint with something. They say it won't get any worse, and that there can't be anything like that, and I don't need an examination. Later, it turned out to be a tumor in the bone. Here is such a "miracle" specialist. And at the reception at the head of surgery, when I tried to tell what doctors they have or have worked with, the nurse interrupted me, saying go to the dressing. But this is such an important topic, it's good that everything ended well with me, but it could have been... I don't even want to think about it. Thanks a lot to the head of the Rengen department, A. L. Lavrinovich, who made the most correct diagnosis after the results of the CT scan. Doctor with a capital letter. A very kind and good man. But in general, probably more practice (training) is needed for specialists, and yet doctors and nurses need to treat patients with respect, not hate them.
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13
1
November 13, 2024
Something has changed in my life. I have always considered Belarusian healthcare to be the best. But on November 6, they refused to make an appointment with an optometrist. The type of queue n is only possible on December 24th. What happened??? The horror.!!! That is, I have to "look for steps with my foot" until 24 d
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December 27, 2024
I relate to this clinic, there is a lot of workload, it is difficult to get a ticket to some narrow specialists, and not to get to some, for example, to a rheumatologist.
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1
February 3
Irina Vladimirovna Shalokhina is a doctor with a capital letter, a very attentive specialist, I wish there were more of them.
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January 1
Be vigilant. There are suspicions of substitution of drugs by polyclinic staff, prescribed by a doctor, brought by a patient for injection.
310 office!
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1
1
July 13, 2024
Hello. A modern polyclinic with a large number of medical services. The recording can be done over the Internet through the talon portal.by and of course by phone. The interior of the clinic meets all safety requirements!
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3
July 18, 2024
A completely disorganized polyclinic (however, like many). As a type 1 diabetic, I called yesterday afternoon and received information that to get a ticket to an endocrinologist without time, you need to come to the registry by 7 a.m. I arrived and received information from the registry that they do not issue a ticket without the doctor's permission, and the doctor himself has been working since 8 a.m. Accordingly, the hour of the attorney's time. If it were possible to get prescriptions at paid clinics, I wouldn't even go here.
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4
1
January 16, 2024
I only came across polite receptionists, there are always people at the entrance who will help you navigate. Only positive people came across from the medical staff too))) Maybe I'm just lucky, but I can't say anything bad about doctors and the clinic as a whole))) They did an ultrasound of the thyroid gland and heart for free, and, of course, they had to wait for high quality, but they called and invited themselves. I don't see any difficulties in contacting doctors.
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3
November 18, 2024
I applied to the dental X-ray room. There was no queue, the doctor was very pleasant, the picture was given immediately.
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1
October 30, 2024
A good clinic. Staff, repairs, doctors. There are several elevators and comfortable stairs.
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November 11, 2023
The equipment is new, it pleases, the clinic is new, it's also great!!!! But here are the specialists, at least ENT departments -alas. Three months can not cure the ears, I have been with two doctors for all three months. Even though they say that the blow is not heavy. However, has he been suffering with his ears for so long??? Well I do not know... If our doctors can't cure the ears, then why do we need such specialists at all????
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9
1
March 22, 2024
The nightmarish attitude of doctors towards patients.Especially therapists.In a sick state, my son and I were closed sick leave.The queues are scary, sick people who can barely stand on their feet have to wait for hours for their turn, I thought I would lose consciousness.We lost the card, we barely found it!! We did not prescribe medications, the directors themselves, we ask each other who was sick and what medications they were treated with ((((Self-medication ... I understand there are many of us, but there are few of them, but this does not make it easier for us patients or doctors.
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12
January 18, 2024
People complain, but I like it. Coupons can be ordered online and electronically at the entrance , very convenient. The staff is good. I've broken my leg for 2 months now , I've been going to rehab , good girls help me tell me what to do . I have no complaints. And I have something to compare it with .
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3
2
December 7, 2023
The polyclinic is very suitable for densely populated districts of the South, Medical centers, a coupon can be ordered via the Internet, a terminal at the entrance and, in the old-fashioned way, at the reception. However, the queues did not become less from this, constant squabbles about who goes ahead - on time or on a live queue.
Classrooms have become more computerized.
Everything is modern in appearance, but long terms of appointment to narrow specialists, such longing for tests, and queues, queues and queues...
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3
2
March 16, 2024
Well, there is definitely no best polyclinic in the city, Modern equipment, not bad enough staff.Minus, it's a queue for coupons.There are no coupons, and the doctor has no one at the door.And if there is a queue, they cannot divide who can enter by time stamps, and who can enter by additional ones.
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3
3
September 13, 2024
Great place!promptly pulled out a three-cornered one and without pain!
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April 26, 2024
Polyclinics is bad and the service is bad and the therapists from 301 and 302 are bad, and the therapist Narodnitskaya does not cope with her duties at all, the hospital closes after 3 even if you have bad tests and have health complaints and does not want to treat
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5
1
August 10, 2023
The clinic itself is good, clean, and bright. But there are a lot of bad things. Today my husband came in with an acute sore throat. To which he was told that Ent was the doctor for the whole city. And they can provide assistance on the 21st. This is after 11 days. At the same time, they did not even offer any alternative. And this is a medical facility??? Is that really possible??? The ambulance refuses itself, but at least they say what to do. And other doctors can't get in. We have a therapist and their supervisor, they are our leaders.
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9
September 25, 2023
Terrible service!
I would put -100
Such a disgusting doctor works there, her last name is Shalokhina, she closed a sick person with a fever and wheezing in the chest on sick leave for 3 days!!!! I went to figure it out to the head and that in the end, they asked me what my temperature was, I answered 37.5 and they told me if there was a temperature at night to CALL an AMBULANCE!!! such a nightmare, disturbing the ambulance because of the temperature of 37.5??!!!! What's in their heads anyway? And if the ambulance needs to go to a more serious call and they come to me??? And this is not the first case involving this doctor and the head, disgusting people..
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18
August 12, 2023
The advantages are that the polyclinic on Moskovsky was unloaded. The disadvantages are that to get to a neurologist now, you need to be treated by a therapist (who does not specialize in neurology), spend time and money, of course, do not achieve a result, do not cure (and this was understandable from the very beginning), only then... You can make an appointment with the head of the department.... And that's when she did... Probably, maybe... He'll give you a referral to a neurologist. Dear management of the polyclinic, stop poisoning the time, health and nerves of your patients. Adjust this process somehow!!!
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8
1
May 20, 2023
Excellent, new clinic, there are almost all specialists. There is a pharmacy, elevators, X-ray, dental department. Polite staff. Although the commission for the car was advised to go to the VSMU clinic because of the long queues, which I did. I recommend it!
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7
March 6, 2024
5 stars specifically for ENT doctors who work there, professionals and just good people who help and have a good attitude towards the patient in any situation
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2
August 15, 2023
I just want to wish that the children and parents of doctors were treated the same way they treat patients.
Poluyan And Yu were tired of greeting each other at 9:00. There is no politeness. When he approached me, he asked what I had. I replied that it was a complaint. He is "for whom."
I say, for your health.
I.e. it is already clear that the doctor does not collect anamnesis. It's a very unpleasant reception. Rude, inconsiderate.
Apparently, the diagnosis is incorrect. It all went away after a week, and he offered an operation, which, according to him, would not help. They put it on the register…
That's how it is with medicine.
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12
2
February 9, 2024
There are good doctors, and there are also good people working at the registry. There is nowhere without not very many employees, it is everywhere, for some reason patients are to blame for being loaded with paper work. I would like to put things in order regarding coupons with and without numbers, ATO wherever you go - everywhere on a first-come, first-served basis and nobody cares that you have number 3, and in front of you is 10. I'm not talking about the fact that 3 more sites are being hung up to the doctor of your site and everyone needs to, all without waiting in line, everyone just ask or pick up the results, and then they sit there for half an hour.
Well, it's either a pity for doctors, or it's not profitable to give referrals to narrow specialists or for tests, they immediately after making a complaint give the name of the drugs that need to be bought.
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3
November 14, 2024
It is modern, but there are not enough specialist doctors.
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August 26, 2024
There is always a very large crowd of people and a long wait for a visit.
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1
April 24, 2024
A new modern polyclinic on Margelova street. Convenient access by transport. Spacious.
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March 15, 2024
Awful. If you're sick, then you're definitely not here. To get the conclusion of the VKK - you need to go through seven circles of hell... There are not enough specialists in therapy, and those who are, have remained here since Soviet times and are treated with the same methods
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5
February 13, 2024
There are huge queues to see most doctors. The electronic queue is not observed, you have to stand for an hour or two to get to an appointment, especially to a therapist. It is unclear what this is due to, there is not enough staff or something else...
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5
July 25, 2024
The eternal trouble with dialing and ordering coupons... there are problems of an organizational nature and the competence of the staff, but it works poorly...
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4
1
March 26, 2023
A visit to the polyclinic leaves a double opinion, on the one hand, well, finally a discovery has been made, everything is new, almost modern, like doctors, almost at the level, but....taking a ticket to a therapist is a small problem, though, a blood test, almost ten days, total from the first visit to the second, as much as two weeks, then worse, an appointment with a neurologist, how to get to God, two weeks. I will end on an optimistic note - take care of yourself, be healthy!
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5
January 7, 2024
I visited once, I liked everything, the building is modern, there is a pharmacy, the reception is working clearly.
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3
3
March 30, 2023
The head of the stomatology department and the stomatologist, without conscience, the only department living separately from all polyclinics, who have a crown, zero politeness, took the start ticket, you took the wrong time, they are already changing shifts,their bags are almost climbing out, you need to run home as soon as possible, and then the patient came also, before the shift shift, rude, ill-mannered women, and at the age , are not pleasant so much that I want to go pay money to a paid clinic, so that they would do it efficiently, quickly and without words of laziness and indifference, otherwise the statements "and we do not have high-quality preparations" do not sound very good!!!!!!!!unfortunately, not everyone who studied to be a stomatologist wanted to work with them.
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11
November 28, 2023
A very good clinic! Lucky for those residents who belong to it) Only it's better not to get sick) and go there to get healthy: shower Sharko) hydro massage) swimming pool)
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2
May 23, 2023
In general, the clinic is not a bad minus:
1) lack of specialists-as a result, you can't take a ticket online, you have to queue at 6:30, even though the registrar starts working from 7:00, you can't get through by phone, and if you did, the coupons have already been disassembled ...
2) the parking lot is very small (in front of the clinic itself)
Positive:
1)a beautiful new building, you can also use the parking lot of the GREEN store
2) although there are few specialists, they try to listen and accept everyone
3) the good news is that everything can be done in one place, although not immediately
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5
1