Disgusting attitude towards customers!!!
I turned to this organization with the question of repairing the gearbox of the gasoline pump. The manager asked me to send a photo of the breakdown and describe the problem. At 16-01, the manager replied that they could come without saying a word that, as it turned out later, they worked until 17-00. Then the most fun began, as finding this organization in the village of Bolshoe Stiklyovo turned out to be another cross.
As a result, at 16-01, the manager wrote come, at 16-32 I called them to clarify how to find them, at 16-57, finally finding them and arriving at the place, no one picked up the phone and everything was closed!!!
During the call at 16-32, no one warned that they were closing at 17-00 and You don't have to go at all!!! What kind of attitude is this?!
If you think that you have a queue of customers and you can behave the way you do, then this queue will soon thin out!!!
I applied to VIVAREMTECH LLC to repair the generator, and the experience turned out to be extremely negative. After the repair, the generator started to malfunction again a few days later. The attempt to achieve warranty repairs was extremely difficult. Initially, they said that we would come pick it up and fix it ourselves, a day was set. When I started calling to clarify the time, the managers began to have strange excuses, then the car did not move, then an accident, then broke down on the way and all this lasted for 5 months. (apparently they delayed the warranty service time). After months of torment, I was able to take the generator to them myself, but another problem began, they stopped picking up the phone at all. I am extremely dissatisfied with the quality of services, and especially with the work of managers.
If you need to spoil your mood and waste time, then this is it. The attitude is boorish. Managers say whatever they want. The head in general in shorts and a T-shirt came out and began to raise his tone when discussing the situation. The deadlines are delayed. And instead of offering repair options. He decided to sell me new equipment. Definitely NOT RECOMMENDED!
I applied 2 times to repair the gasoline generator. Both were perfectly repaired, they came themselves, took them away and brought them back after the repair, which is also very pleasant.
I was repairing the ECO LG-633 lawn mower, ran into a rail in the ground during mowing, bent the shaft and knife, did it in 2 weeks, works like new. I recommend it!!!
We were dealing with the repair of the generator. The diagnosis was done quickly, the repair was completed on time, which was promised. It is very good that the warranty is 6 months.
Давно сотрудничаем с этой компанией.Ребята знают свое дело,дают качественные консультации по товарам,которые продают.С доставкой также никогда не бывает проблем-всегда в оговоренные сроки.Сотрудники сервисного центра грамотно подсказывают и оперативно устраняют любую поломку-будь-то поломка цепи или проблема с ремонтом техники.Рекомендую
Отличная организация!!! Гарантия от 6 месяцев, которую другие не могут позволить. Да еще и сами занимаются транспортировкой оборудования, как на диагностику и ремонт, так и при покупке нового. Советую.