terrible visa application center. Too expensive for such services. At the visa center the access control regime is the same as at the embassy, although this is a regular visa center that provides services on a PAID BASIS. BLS collects 87 BYN for delivery and 57 BYN for document processing (at other visa centers the visa fee is 15 € that is approximately 52 BYN). Queues at this visa center are sold by third-party organizations from $200.
I have not yet received a visa and have not formed an objective impression of the center itself, because I do not have an established idea in my head about what an ideal visa center should be. I can say specifically about myself that it took me about 5 minutes to submit with biometrics and photos (the question remains - why bring photos taken in a photo studio, which, by the way, also cost a lot of money, but come on). Separately, I want to say a few words about the website where you can check the status of a visa by track. It doesn't work. It is possible to check the status of the visa in 3 cases out of 10, I do not know who is responsible for this, but personally it makes me feel hostile.
I don't know why to evaluate a visa application center if there are almost no alternatives.
The staff checks the documents too meticulously.
The questionnaire is not filled out.
It's good, of course, that they opened in Minsk and you don't have to go to Moscow.
But we were only able to enroll in the VIP lounge, although there is no VIP service there. But it turned out to be expensive, for a family of 4 people in the amount of more than 2200 byn!
And the visa was opened only for 30 days!
All the documents were processed very quickly, I came in due time, took a coupon, and gave everything in an hour and was free. The staff is friendly, they answer any question of interest, they are very competent, I was in the VC for the first time, and he made very pleasant impressions)
It's a very good organization. The submission process took about forty minutes. The location is convenient, near the metro, there are two halls-shared and luxury, although the latter is very expensive
Like it. They were served through the premium lounge. I didn't expect such politeness and kindness from the staff. Pleasantly shocked. I did everything the first time.
Before that, there was a high assessment of this VC, but the opinion has changed. My father, a pensioner, applied to premium today, and I accompanied him. The recording was at 13:15, we came to the VC at 12:30. We sat in the premium lounge for 40 minutes and there was no movement. There are already a lot of people. By the way, there is one name from the premium lounge. There is a cooler with water, a battered coffee machine, the remains of tea bags in a package and an unfortunate vase with lollipops. Well, such a thing. So our time has come, the queue is not moving, there is no one at the premium counters. I went to the usual hall to find out what was going on and why documents were not being accepted, to which a not very friendly girl from normal replied that the premium specialists had LUNCH. WHAT?)))) I mean, lunch during the recording. Then she clarified that their system was hanging and they could not accept people, and in general there were not enough employees and there was no one to work. There was no clear answer to the question of how long it would take to fix the technical problems. Could you at least announce to everyone present that there are technical problems and such a situation, or else some guesses and you need to extract information from them yourself. We sit for another hour. You can't use the phone, a guard walks around and warns about it and reminds you that he will have to ask you to leave the room. What do you mean?) Is this a strategic facility? Well ok. The phones were postponed. No one even turned on the TV, I had to ask. Three hours later, everything worked and it was my father's turn to serve the docks. I am not a pro at filling out questionnaires and politely asked the girl to look through the questionnaire and check if everything is correct. To which she answered me so disdainfully and rudely: "What do you mean, check it out? Actually, you have to fill it out." Hello, kamon. Premium. It seems like I can even ask the manager to fill it out for me. In general, it's disgusting. There is no smell of service, especially premium. What is so much money for? For three hours of waiting and sweets in a vase? But thank you for at least letting a pensioner through without waiting in line for biometrics. For this 2 stars. But you don't need to be rude at all when you are treated like a human being.
I applied for a visa in the "premium lounge". When I got to my time, I waited even more than 20 minutes. I didn't notice much difference from the usual hall (well, there is a kettle with tea, a couple of cookies).
It says everywhere that you can pick up documents from 12:00 to 16:00. There is no information about lunch anywhere. We arrived at 14:05 and waited until lunch was over until 14:30. Is it really difficult to bring information about the lunch break to visitors?
Everything is fast, polite, and understanding. No complaints about the work. On the downside, parking can be a bit difficult. Thanks for the work of the staff!
In Spain: The employees are so pleasant that it is a pleasure. They will help, they will get into the situation. Very pleasant impressions. Of course, there were a lot of people, but this is not surprising.
I have never seen such a boorish attitude anywhere. The "owner of the barrier" at the entrance is a cad of the highest standard.
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Юрий Сл
Level 13 Local Expert
January 16
The epic "center". You can't pay with a card. Visa availability "check for yourself daily via the website - it is made for your convenience." It seems to me that saving on text messages with your price tag for services is a shame.
We applied in May by invitation to Slovakia, everything was done very quickly, the girl helped with the consultation. We liked everything, we got visas. Thank you very much!