I came to them with the problem of a jammed wing, they said you need to disassemble the muzzle in the car so that the mounting brackets are visible, I came a second time without a bumper and with a set of new brackets, they said we wouldn't do it because the wing is aluminum, and it's difficult to work with it, they will spend the whole day on one wing and will not work. Attention question, why did you make my brains? I came to you two times to hell in the middle of nowhere, although I could have said that even on the first phone call when they asked what kind of car. The Audi A 6 c7 has all the attachments made of aluminum.
The experience of interaction is negative. I can't say anything about the quality of the work, because the interaction with the contractor ended at the discussion stage. We agreed that I would leave the car on Wednesday, having previously shown the damage and agreed on the price. On Monday, I found out that I would not be able to arrive on Wednesday, wrote to the performer on Viber, clarified whether it was possible to arrive on Friday or Thursday instead of Wednesday. I received a reply that I could come on Thursday. I arrive on Thursday, I call, I say, here I am. And the answer was, "No, you can't leave today, you were supposed to arrive on Wednesday." I say that I specifically warned on Monday in advance that I would not be able to on Wednesday, I will arrive on Thursday, to which I received a clear answer in correspondence that yes, it is possible on Thursday. To which I get the answer "I don't save correspondence in Viber, I can't remember everyone, I had to write clearly that it was recorded for Wednesday, such and such a model" :D
Well, no, it's not like that. I recommend that if you still want to contact a person, remind yourself a hundred times about yourself, because there is a chance that they will not remember what they agreed with you later.
p.s. I have not received an apology. I got a reaction in the style of "There are many of you, but I am alone." Well, I understand there was a misunderstanding, but I, as a customer, am not at all aware of the specifics of keeping records of clients and, by and large, it should not matter if a notebook is being recorded, in Excel, on the refrigerator with a marker. I know that I left my contact, warned about myself, and received a positive response. Everything else is the organization's fault, not my problem.
Disgusting! I do not recommend it in any case! They work without any Contract or at least some documents. I.e., in fact, they do not bear any responsibility for what they do. If you don't care about the quality of work and your car - this is here.
Moreover, they will also make an idiot of you if you ask about the Contract for the provision of services. You see, they don't have 10 minutes to write "this scribble"... business at the kindergarten level.
It is interesting to find out how Sergey Anatolyevich Chakhovich passes taxes and what the Tax Inspectorate thinks about this...
I can't imagine how, without any document, it is possible to leave your car to work for someone you see for the first time in your life.
I am very pleased with the appeal to Sergey. Thanks! I got the result I was hoping for. As a result of the accident, the left front fender was dented, which took the edge of the bumper with it. At the body repair, they counted almost 1,000 rubles for repairs with replacement and painting. In two places for the unpainted removal of dents, they refused to take a car, and in one more place a month in advance.
I came to Sergey, I was surprised in a good way — everything was fast, clear, and to the point. I immediately left the car, picked it up the same day after 4 hours.
In general, I am very pleased with the result. Thanks again. In the photo, the wing before and after restoration.
Prices are out of the head and purely by eye, the range of the amount is also called inaccurate and smeared.
The prices are far from rosy, they named the amount where removing one dent after hail turned out to be more than 50p.
Thanks! Very good and high-quality service. The rear edge of the trunk door was dented - in a couple of hours everything was restored at the factory and without the need for painting. Well done!
The boys are finally guys.The dent was removed, which another "master" said he would not be able to completely remove.Quickly, efficiently, politely and accurately.Thank you so much for taking the time and helping the province)))
Super guys. They do it clearly. I definitely recommend it. I just wish they would smile more. And so they are really masters of their craft. The beauties
There was an unpleasant dent on the hood. Car 2021. I called, arranged, drove up. They did it perfectly, nothing is visible. All chotka pa chekam. I recommend.
I had a very serious damage to the door in the parking lot. Two hundred did not take up the job, but these guys agreed. They set a time, but they went to meet me and took the car a day earlier. After completing the work, I was pleasantly surprised by the quality. Well done men - they work clearly.
They did it perfectly. Without removing the hood, without additional drilling, we were able to get close to fix one small but unpleasant dent. It was done on time and at the agreed price. I will also contact you and recommend you to my friends
I recommend everyone to remove dents only here. A deep dent on the door was removed. We did it quickly and efficiently, which is not a little important. Professionals in their field work here.👍
See original
1
Show business's response
Владислав Братченя
Level 12 Local Expert
July 9, 2023
They talk on the phone with an expression like they're doing a favor.
I came to inspect the dent on the canticle, they said the dent is complicated, there is no guarantee that the paint will remain in place (the car is 20 years old) and at a price of 200 rubles. I thanked him and left. In another place, in 20 minutes, without any questions, they were removed for
45 rubles. 2 stars only for being examined without recording.
Company employees are more polite, customers - compare prices.
Excellent service. The quality of work is excellent. I made several dents on the body, everything was done in 1 day and so that it is not visible where the dents were. The final cost corresponded to the originally announced one. I will also contact you and recommend this service!
The man knows his business👌 I traveled through different masters and different services, only they agreed! They made it super and the price is reasonable, but of course there is not enough politeness, although this is a problem everywhere in Belarus 😅
I am very satisfied with the quality of the work. The guys love their work and do it perfectly. They immediately warn you about all the nuances . Service, communication, approach, result - everything is fine. I can safely recommend it!
The guys know their job. I can immediately advise everyone, do not look anywhere else for other service stations, craftsmen, you will not find such a price and quality of work anywhere. Believe me, I spent more than one day on the phone and eventually went to them. It was just a class, the roof was dented, now everything is OK.
An excellent craftsman, straightened a complex dent quickly and efficiently and at an excellent cost. I advise you!
See original
3
Show business's response
A
Anonymous review
January 19, 2019
Hello!I want to express my great gratitude to Sergey, the master of paintless dent removal! A true professional in his field! I'm very happy with the work, now I can't find where the dents were. Good price and polite attitude! Good luck to you and thank you very much!
Hello everyone. The Nissan was "riddled" with doors in parking lots + dents on the trunk door. We agreed on a suitable time (on the job). Sergey fixed everything without problems and at the agreed time. Everything suits you: the opportunity to choose a convenient time, the quality of work, the possibility of personal presence, friendly attitude and adequate prices. Thank you very much. They "bump" the doors - I'll come here again.
See original
4
Show business's response
A
Anonymous review
November 5, 2019
👍Master Sergey promptly and efficiently removed the dent on the roof of the car! I was very pleased!Thanks!
There was a dent under the hatch of the gas tank, a trip to Minsk was planned the next day. According to the photo of the defect, Sergey estimated the amount of work and gave a price. I found a window to combine with my trip. I did the job professionally. Thank you.
A couple of weeks ago, my left rear door was crushed in the parking lot. The flatness seems to be small, but unpleasant.
I found this company on the Internet and decided to apply. I gave the car away on Tuesday. I took it out of repair yesterday. I want to thank the guys for their efficiency, clarity and quality of work. The car is as good as new. If, God forbid, the situation repeats, I know where to call.
See original
8
Show business's response
A
Anonymous review
January 21, 2019
I want to thank the master, Sergey!I performed my service carefully and exactly on time! Made our car as good as new!Thank you very much!!