Volkswagen Atlant-M
169 reviews
February 14
Atlant-M is a monopolist in the Republic of Belarus for the maintenance of Cherie dealer machines, and prices are higher in terms of the cost of work than in Moscow. I've heard that dealers can give you SOMETHING, but then you'll still have to do IT with them (so that the warranty doesn't disappear).
I went SOMEWHERE in Atlant, the car itself is on the license plates of the Russian Federation and took it in Moscow. Tigo 8 pro Max, the car is 1.5 months old and has a mileage of 2.4 thousand km. The price is 550 rubles. (If there is a crankcase protection, this is still + 45 rubles for withdrawal, the manager did not enter it for me because it was not in the initial calculation, for which I gave 2 stars and not 1)
1. The cost of the work is overstated, I compare it with Moscow, the standard time is 1 hour 54 minutes, the car was returned in an hour. Although the camera shows that only one person is working with it.
2. The car is taken away and the steering wheel and seats are not wrapped in foil. The camera shows that the master in gloves and overalls (with which he unscrews the nuts under the bottom) gets into your clean car. Greasy stains were found on the seat.
3. The software in the car has not been updated. The official dealer should at least have offered to update the software, I have 02.04. The current version is 02.06. I discovered it upon arrival home.
4. There are many positive reviews about super coffee, but it is paid.
5. The spare tire was not checked, they wrote that there was no access, although there were a couple of fishing rods in the trunk. They could have called me to remove them, even though they didn't interfere.
That is, this is the simplest THING, and the jambs are a car, I do not even know how they checked everything, maybe they just ticked the boxes.
UPD: additionally visited the service as part of the warranty, added 2 stars:
1 star for the fact that the service staff called me about the previous claim and tried to resolve the negative aspects.
2 stars for excellent and prompt assistance under warranty. I signed up the next day, fixed the problem in 40 minutes and immediately handed over the car.
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April 28
I do not advise you to come here in a VW, the guys just "spin" the Lada. The service fell below the baseboard, the oil in the DSG box was changed by 60 thousand, the box twitched, suffered for 2 weeks, drove a car, spent a lot of money on a taxi, eventually changed again, made an adaptation and the box was cured. The mirror opens and doesn't open, they can't figure out what it is, they've smeared it and that's it, they can't do anything else.
The Bluetooth on the STANDARD radio is missing, the master is shaking his snot on his fist... We can't do anything, they've taken away access... The guy from the Internet returned the Bluetooth in 5 minutes and two pennies and more buns.
The highlight of our relationship with Atlant M was a visit to a tire repair, the wheels were all greased, dirty, and the glue from the old loads had not been cleaned. Although the website says "Thorough washing of disks". They refused to do the job efficiently and, as stated in the advertisement, they also cheated. Ala tire service "boys in the yard". That's how any nouname tire makes it cooler, cheaper, and faster. You guys have reformatted correctly - your level. Never set foot in here again.
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April 30, 2024
The car service is normal. Attentive, polite, accurate, qualified staff. They clarified all my questions, advised me, and did their job promptly and efficiently. I am extremely pleased. Now I will only address them. I recommend.
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August 28, 2024
Excellent Volkswagen service, I service my Polo, no questions asked. I decided to continue after the guarantee, because it is quite profitable, taking into account promotions and bonuses. I can safely put 8-9 out of 10 here! The guys are trying to meet us halfway in many ways. I appreciate it.
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October 24, 2024
A great place for car maintenance. Efficiently, quickly, on time. Great deals and promotions. Good attitude towards the client. A comfortable waiting area.
I recommend it!
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December 5, 2024
Excellent service! There was a need to change the antifreeze, so its cost turned out to be 40% lower than buying in auto parts and there is confidence that this is the original
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June 1, 2024
I decided to stop by and say something... the service is excellent! I signed up for 18:30, arrived at 18:20, accepted without question, there were a lot of problems with the b5 passat (electrics, suspension). What was not confirmed in fact was sentenced to a hundred! The guys found the problems with lightning speed, pointed out everything, showed it, allowed them to shoot on video, calculated the cost of work and spare parts! By the way, the prices are absolutely adequate, cheaper than in the "garage" service stations!
I will definitely go to the production of all repairs tomorrow!
I would like to express special gratitude to Kozel Alexander, an engineer for the technical inspection of transport connections! Polite, thorough, competent!
I was satisfied with the trip, now only here for service!
Thank you from the bottom of my heart!
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1
November 11, 2024
Excellent service. The staff is very friendly , everything was explained , and the price was immediately announced . The price has not changed after the repair . The waiting time corresponds to the stated time. Everything was arranged for the repair , quickly and accurately. Keep it up guys , well done👍🏻🤝
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November 18, 2024
Many thanks to Kozel Alexander, as a person and a specialist.Despite the fact that the warranty on the car has been over for a year, but we still come here.Yes, the price of the issue is slightly higher than at a regular service station, but the quality is consistent.And the attitude towards the client is just great.Coffee is always offered, and more than once.In general, thank you.
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October 10, 2024
It was serviced twice, both times the impression is positive, unlike Sukharevo. Next time I will go here again, although it is 10 times closer in distance to Sharangovich. The staff tries to be polite and attentive, but what else does the client need? - unless there are also lower prices for the service!
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1
November 3, 2024
I was at the car wash, on a special offer. The interior was vacuumed, the windows were washed, the car was washed and dried. No complaints about the performance of the service, Andrey took the car, everything was quickly arranged. Very good service, no questions asked. Thanks for the service.
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January 14, 2024
Excellent service, the staff is responsive, they will always help, tell and prompt. The spare parts department selects spare parts very well, on time everything is as promised. I handed over the car more than once, everything was at the highest level. Well done guys and girls, keep it up.
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1
January 18
Everything is fine, but in the photo of the bu car it is better to show not only the good sides of the car but also the jambs
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November 3, 2024
Kozel A.S. and Matusevich V.Yu!!!
Thank you so much for the good attitude and goodwill, great mood, sociability and quality of services provided!
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2
February 12, 2024
I liked the place, friendly staff, competent specialists, everything is clear and to the point. Strong 4 out of 5. Of the cons: the prices could be lower, but this, as you know, is a subjective impression.
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1
August 25, 2024
Excellent staff.
Good attitude towards customers.
We went into the salon and immediately the car selection manager consulted and even arranged a test drive.
Thank you.
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August 26, 2024
An excellent service center, and a good car dealership. The attitude towards customers is excellent. They will help you with any question. The replacement time of consumables is approximately 2 hours
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September 13, 2024
I stopped by and left a positive impression. The service is excellent, everything is fine. Well done, I will recommend it to my friends
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1
February 24, 2024
I have preferred the service in this center for 5 years. The work is done efficiently and with good advice. I especially like taxi delivery at the expense of the center to the desired point and back when the work takes a long time. But lately, prices there are certainly starting to "bite".
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1
October 6, 2024
Polite staff, clean, comfortable, everything is at a very good level, there is Parking.
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January 31, 2024
A very good car service, I have been serviced here for more than five years and have never regretted it. One of the best customer services, there is no such attitude to customers anywhere else. Everything is always clear, competent, fast, according to the wishes. Overlaps and misunderstandings, if they happen, are always resolved in favor of the client. Many thanks to the staff for their help, attention and understanding!
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May 28, 2023
The service is excellent, the staff is very polite! The car drove 921 thousand km, they did everything, every 20 thousand km and from THEN to the next we drove confidently!!! our car is driven by master Maxim Borodko (I'm sorry if I didn't write the last name correctly), an excellent specialist, very polite and never forgets anything, if something was not available for small parts, then the next day you will not be reminded by your arrival all the spare parts are waiting for you. And in general, a great team, everyone is very friendly. There are no questions about maintenance or repair at all times. The waiting room is quite comfortable with sofas, tables, computers with the Internet, charging for gadgets, a children's corner, a coffee machine, during lunch there is a buffet or a dining room on the 2nd floor where you can have a pretty tasty lunch.
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3
October 3, 2023
Everything is at the highest level. Attentive and competent staff. Instant feedback on the problem that has arisen and a sincere desire to help. High-quality service and minimal waiting time. Thank you and wish all the service employees all the best
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3
October 31, 2022
Excellent service center. All Atlant-M car services are of excellent level, but in my opinion, at the Airfield, they are just Super! Excellent service, courtesy of the staff, time saving and comfort! It's easy to surf the Internet, charge your gadget and drink delicious coffee in this car service. For your information, I'm straining with this in Uruch. Of course, a cafe with delicious food, a comfortable waiting room, sanitary order! And most importantly, there are excellent specialists here! Trust the car safely!
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December 28, 2023
The first and last time I came to the off-line service... Such a simple procedure as adjusting the headlights was launched to the edge both in time and quality..very long paperwork, long wait, although there are 0 people. There is no queue. In the process of adjustment, the PTFE plug was broken. Fortunately, there was glue and everything was resolved positively... The master is young and it is clear that he is not experienced. I don't want to give my car to such masters. Thank you.
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June 24, 2024
I regularly stop by this car dealership to wash the car, and I am always satisfied with the result. The level of service here is really high, and the quality of the sink is consistently excellent. I can confidently recommend
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November 4, 2024
I changed the oil, I forgot to reset the replacement interval. We have to go again. They started to cheat on the phone, instead of a simple one: sorry, they forgot, they didn't check.
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1
November 28, 2024
Everything is on the level, special thanks to Master Sergey!
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December 14, 2023
As always, the high quality of service. Special thanks to the master Maxim Borodko and the locksmith Egor.
I changed the cooling radiator. The attitude towards the client is 10 out of 10. We did it quickly, as promised. I recommend this car center to everyone.
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1
January 7
The service is excellent, unfortunately the prices for repairs are low.
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July 14, 2023
Good service, we have been here more than once. Polite staff, everything is high quality and fast.
There is always some kind of action, which is even more pleasant
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January 9, 2023
The service is at the highest level! The attitude towards customers is the best in Minsk, there is a cafe recreation area and they treat you to delicious coffee! The staff is friendly and will always help! I recommend
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3
November 10, 2023
I liked it very much, I applied 2 times. Very nice staff, explain everything easily. Record by phone, accept on time. I recommend it)!
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3
December 1, 2024
Everything is clear, on time and neatly!
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January 6, 2024
Excellent service! The best employees. Especially Savich Sergey is a professional. I recommend it to everyone
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September 3, 2024
Personal sales Manager Pavel Bernat is an excellent specialist in his field.
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1
December 7, 2024
Everything is fine, keep it up!!!
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February 23, 2024
Nice staff. An excellent craftsman Andrey has coincided. I am always ready to help. Thanks
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April 10, 2024
I changed the consumables. The price is certainly higher than in garages, but I liked the speed of work, politeness, taxi at the expense of the establishment.
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March 18, 2024
Excellent service, excellent approach to customers, fast and cheap. And the coffee is delicious
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3
June 12, 2022
High corporate culture, the price level of the officials, although they try, programs, bonuses. Service for individuals is much more profitable than for legal entities. As a gift, they gave a comprehensive car wash. In terms of the quality of service, everything is generally good, but there are questions. As it was said, "no one came more than three times" (meaning on the same issue). Overall strong 8
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June 25, 2024
Free overnight parking!!! Very convenient. Guarded!!!
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July 26, 2024
The malfunction was quickly and clearly identified. They provided a video.
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July 13, 2023
Excellent Volkswagen car center. Friendly guys are working. I serve Polo and Turan, there are no questions about the quality.
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3
September 26, 2024
The quality and price of the performance meet my requirements
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1
May 21, 2024
We promptly made a diagnosis and resolved the issue within the agreed time frame. I recommend.
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August 1, 2024
A good dealership. You can trust me.
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October 27, 2023
There is an opportunity to purchase original spare parts (with installation) and give a guarantee that today is a Miracle!
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August 24, 2022
I would like to express my gratitude to the specialist of the service center, Maxim . We took the car at the appointed time , solved the problem in 2-3 hours , with the replacement of suspension parts , we did not recognize the car after repair , I am satisfied with the work , Thank you ! Skoda superb 1047
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April 4, 2023
Pleasant service. Polite staff. And most importantly, a VERY high-quality product, those cars and cars.
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