It's a terrible office, the girls at the reception behave like the directors of the entire VTB, and you have to answer customer questions
She is a bank employee in Russia (thank God not VTB) and you will not find such service in Russia
The office sucks, if there are other options, choose them
For many years, the client of the bank and in particular of this branch. There were various complaints, but it's not always bad, especially during the holiday season. A good branch, good service, it's a pity that only the maps of the World serve!