VTB
43 reviews
December 24, 2024
Disgusting branch, disgusting bank. Weekday is the middle of the week, 3 out of 10 windows are open, and customers are served for a very long time. I came without an appointment, just in a live queue. When I arrived, there were at most 4 people in the queue, now there are 20 people in the queue, and I still haven't been called. I've been sitting here for 1 hour and 40 minutes and I don't know how long I'll be sitting there. The girl at the front desk said that it was because people who come by appointment are in priority and my turn is being pushed back. But there is a vicious circle here, they work slowly, and there are only 3 windows, and people come and come, some by appointment, some not, and my coupon is getting further and further away from the call.... in Armenia, I visited many banks and came to VTB for the first time. I'VE NEVER SEEN WORSE SERVICE THAN HERE! come to Ameria or IDBank, all the windows are always open and even a queue of 40 people will be scattered in 40 - 60 minutes.
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January 5
1. I signed up for an appointment through Earli one, arrived exactly at the appointed time, and was accepted an hour later, letting my friends pass without waiting in line. At that time, the employee who issues cash from Russian cards, and I signed up to receive them, was quietly loitering around.
2. On my second visit, another employee, when I requested to receive cash rubles, insisted that this was not possible, that the bank had not been issuing rubles for 2 years, but only issued drams at its transfer rate (which is significantly worse than the exchange rate in city exchangers), after my complaint to the boss, money in rubles issued
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1
October 1, 2024
Do you want to withdraw money from a Russian card through an ATM and it is not VTB (I have Tinkoff)? Congratulations, you are deprived of a card. There is a second way, to take it off at the branch (by the way, it is not around the clock, as Yandex writes). But even here it's not without a joke. First, you need a passport (not a photo), it's still OK. Secondly, they will still withdraw the commission, although they say they will not. And well, the funniest thing is waiting... Do you want to withdraw money quickly? Arrive at 9:15 a.m., otherwise you will have time to grow old while waiting in line...
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August 6, 2024
If it were possible to put -1 star, then I would put it.
We waited an hour for our turn, but we did not receive the service. It is unclear how they are being called! All windows are responsible for all services, there is no structuring in the work, employees are distracted during maintenance, which increases the service time of one client to an hour!
Don't come here if you don't want to lose the most precious thing you have - time!
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2
August 22, 2024
For citizens of the Russian Federation, the only opportunity to exchange and withdraw drams after the imposition of sanctions with Russian cards. If you have not prepared and have not acquired an Armenian or other card. But the ATM "eats" only the MIR payment system. We were saved in the conditions of a sudden vacation and the absence of maps of other countries
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1
October 22, 2024
There are no words! I wanted to make a transfer through the Unistream system, I gave the bank 40 thousand AMD, the money did not come to the card. I went to the department for a week to get my money back. As a result, a week later, 37 thousand AMD were returned, referring to the course. As a result, no transfer, lost time and money. That's the kind of fun math the guys have
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November 14, 2024
ATMs where you can withdraw cash drams from the mir card.
But the exchange rate is not particularly interesting.
The most profitable thing is to bring rubles with you and change cash at the cash desk of a local bank
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1
October 6, 2024
Special thanks to the employees for the warm welcome and high-quality work services Thank you very much
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1
October 1, 2024
The service is A NIGHTMARE!!!!!!!! People have been waiting in line for more than an HOUR!!!!!!! I've been waiting for half an hour and I'll have to wait a long time!!!!! Half of the employees are not there at all!!!!!!!!!!
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1
November 23, 2023
I read terrible reviews and postponed a visit to the bank until the last. I went to transfer money via Unistream. I took a ticket for 16:15 at EarlyOne while I was walking to the bank. I took the ticket, the number appeared on the screen somewhere at 16:20. By 16:45, we had already made 2 money transfer transactions and waited until they came to the card. Maybe it would have turned out faster, but I was in the bank for the first time and my information was filled out. In general, everything takes the same amount of time as in any other bank. I will use it.
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1
June 30, 2024
A very strange bank branch. I received a number and waited for almost an hour for the currency exchange. As a result, it turned out that my turn had passed a long time ago, but for some reason it was not highlighted on the monitor screen.
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1
September 26, 2024
They finish work early, they didn't even bother to write down what time they work. At the same time, the bank is not closed, but they are already leaving for whatever
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May 23, 2024
I use their mobile app. Sooooo clumsy. In March 2024, I transferred money between my accounts, changed rubles for drams. The application doubled the transaction, and then closed the technical disadvantage due to the changed drams, but only at its predatory rate. As a result, the bank robbed me of almost 30 thousand
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December 2, 2024
You can't wait in line after sitting for 2 hours. 5 employees can sit, only 3 of them accept.
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December 5, 2024
You can withdraw cash from VTB ATMs in Armenia. It is very convenient
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August 27, 2024
The best exchange rate in rubles.
There is an electronic queue. But still slow service.
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1
July 20, 2024
A place where you can quickly withdraw local currency from a Russian card!
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1
October 31, 2024
A good bank, in the very center of the city, a favorable rate
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August 6, 2024
It's a disgusting place.
Read more ....
The most amazing institution
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1
October 20, 2024
It is possible to profitably change the currency (rubles) without waiting in line.
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September 20, 2024
They are working very slowly, I will not come here anymore
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November 21, 2024
DISGUSTING SERVICE!!!!!
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September 30, 2024
I'm fine thanks
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July 3, 2024
The longest separation. Keep in mind that you will spend at least an hour
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2
December 11, 2024
Great thanks
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December 2, 2024
There are always long queues
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December 12, 2024
A very long wait
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November 16, 2024
10 cash desks are open 2-3
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April 2, 2024
Everything is fine and they change the currency quickly
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1
November 10, 2023
Very slow service, does not work more than half of the windows, sat in line for 1.5 hours
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3
October 26, 2023
To make an appointment in advance and then wait for your turn, which will not come, this is about this branch.
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1
July 4, 2024
Excellent staff.
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September 11, 2023
Disgusting slow service, I was in line for 2 hours
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4
September 17, 2024
Young!
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November 16, 2023
It's a little long to wait, but 500 euro bills were accepted for exchange despite the disclaimer from the operator, although several banks refused me.
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1
March 1, 2024
Very poor service
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1
December 8, 2023
The coolest bank in Armenia
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1
June 23, 2024
Great
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July 8, 2022
TWO!!!! I waited two hours for my turn at the reception, the service system is inadequately long, I lost half a day here
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4
February 1, 2024
They work fast, but the queues are really unrealistic
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November 5, 2023
Does not give money, a card from Russia
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1
December 22, 2021
Disgustingly slow service
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1
October 8, 2021
The most terrible bank in Yerevan. The queue can last an hour. They work for a very long time…
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1