We applied to this organization for help in buying a car from the USA. Initially, everything was beautifully told and we were in touch. The process was not fast, bidding took place, then payment, delivery, etc. When the car had already arrived in the Republic of Belarus, they began to negotiate a trip for the car and further processing of documents. We contacted the manager in advance and recalculated the final settlement amounts, namely the customs fee. They didn't answer us right away, they wrote to us again and only then received a response on the amount. When they have already arrived by fax, they call the amount two times more than the one they calculated! The dialogue did not happen, they immediately sent it to Director Ilya Petrovich Plokhotnikov. Upon arrival at the office, no one was interested in resolving the situation, the director did not even delve into the essence of the matter, but immediately began to say that they WERE COUNTING ON EVERYONE THAT WAY, i.e. they initially gave false information. There was no compromise.
Terrible attitude towards customers, a lot of flaws in the work.
You pay a lot of money, hoping for the help and competence of employees, and in the end you get such a picture.
And the parts for cars that are supposedly ordered from China at a bargain price-no, they dumped the purely Belarusian market, which would have been found without their help.It's just ridiculous!
I DO NOT RECOMMEND ANYONE TO CONTACT HERE!
Real professionals work, I highly recommend the company! A large selection of cars for any budget, an integrated approach and very customer-oriented managers. They quickly offered a suitable option, there are no hidden fees, as in other companies.
We ordered a car through this organization. They paid quite a lot of money for their service. And in fact what??? Nothing…
Starting at the selection stage, they were misled by the amount of customs duty. And in a conversation with the director of this company, they make you a fool, that it's your own fault that you don't know the customs rates!!! According to the selection of details, this is generally a circus! On social networks, everyone tells so vividly how everything will be brought from China, Dubai and America, but in fact, for a month you get some information from them about the details at all, and then they drop a sign with details from bumper buy. So this is not the end, no one looks at prices at all, which ones are the first to get caught and are being discounted, in addition, one detail was not selected at all for our car model. Here is the contract for the service they do in general quickly, five minutes and everything is ready. It is a pity that we contacted this organization. They just gave the money to nowhere, the work as described in their profile is not even 50% completed.