Wapl Cars
11 reviews
December 18
We applied to this organization for help in buying a car from the USA. Initially, everything was beautifully told and we were in touch. The process was not fast, bidding took place, then payment, delivery, etc. When the car had already arrived in the Republic of Belarus, they began to negotiate a trip for the car and further processing of documents. We contacted the manager in advance and recalculated the final settlement amounts, namely the customs fee. They didn't answer us right away, they wrote to us again and only then received a response on the amount. When they have already arrived by fax, they call the amount two times more than the one they calculated! The dialogue did not happen, they immediately sent it to Director Ilya Petrovich Plokhotnikov. Upon arrival at the office, no one was interested in resolving the situation, the director did not even delve into the essence of the matter, but immediately began to say that they WERE COUNTING ON EVERYONE THAT WAY, i.e. they initially gave false information. There was no compromise.
Terrible attitude towards customers, a lot of flaws in the work.
You pay a lot of money, hoping for the help and competence of employees, and in the end you get such a picture.
And the parts for cars that are supposedly ordered from China at a bargain price-no, they dumped the purely Belarusian market, which would have been found without their help.It's just ridiculous!
I DO NOT RECOMMEND ANYONE TO CONTACT HERE!
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3
October 3
Real professionals work, I highly recommend the company! A large selection of cars for any budget, an integrated approach and very customer-oriented managers. They quickly offered a suitable option, there are no hidden fees, as in other companies.
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2
8
December 18
We ordered a car through this organization. They paid quite a lot of money for their service. And in fact what??? Nothing…
Starting at the selection stage, they were misled by the amount of customs duty. And in a conversation with the director of this company, they make you a fool, that it's your own fault that you don't know the customs rates!!! According to the selection of details, this is generally a circus! On social networks, everyone tells so vividly how everything will be brought from China, Dubai and America, but in fact, for a month you get some information from them about the details at all, and then they drop a sign with details from bumper buy. So this is not the end, no one looks at prices at all, which ones are the first to get caught and are being discounted, in addition, one detail was not selected at all for our car model. Here is the contract for the service they do in general quickly, five minutes and everything is ready. It is a pity that we contacted this organization. They just gave the money to nowhere, the work as described in their profile is not even 50% completed.
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3
December 6
I ordered a car through them , there were problems with the availability of spare parts in the Republic of Belarus , decided to pay extra and take 2 packages of services to order spare parts , as a result, they throw off the file with the bumper.bye, and when asked why you are not looking for spare parts in America, they say that we cannot , although we initially promised to order it from there. In the same way as my companion in the nest below, the car came with a secondary acras. There was no escort at the customs , although I also paid for it . The car drove 2 months longer than it should, on the one hand, it was not their fault, but people always answered all my questions with "I do not know" - competence 0. As a result, I do not advise you to contact them, they will most likely bring a car , but they will suck all the money out of you, feeding you with their promises.
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7
October 23
The car was picked up terribly, it was not checked and came with a secondary color. Spare parts were thrown off simply with links to the bumper buy at horse prices and not at all from the same configuration as the car (although they have a selection by VIN), such a file with links can be compiled in 2 minutes and they charge an additional $ 1000. They waited a little for the car and took it in half with grief. And this is only part of all the problems that they had. Never in your life even think of applying here. The reviews are sure that they were bought because I have already found many brothers in misfortune. They do a better job of infotaining with emptiness.
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14
2
October 25
Thanks to the Waplcars team for their quality work. Separately, I will note the manager Julia and the tech specialist Ilya = I have not met so much care and customer orientation! Good luck in your development!
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1
6
October 25
I was satisfied with everything! Thank you for your promptness and consideration of all wishes. I would like to note that absolutely every stage of the transaction was legally transparent. A decent company!)
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1
6
October 25
Literate guys, they are burning with what they are doing. They bring decent car options, and most importantly, a lot of unique ones for super prices!
Thanks to the technician Denis for solving all the problems during the repair!
Good luck!
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5
September 23
the car dealership is great, the consultants helped me decide on the choice, I liked everything
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4
September 20
People are not responsible for their words. Pure inertia.
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8
October 14
Everything is fine 🤝🏽
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1
5