A great place, which is located in the city center within walking distance from the Arbat, metro and Mega Park. It is quiet and peaceful here, the room has everything you need, plus you can take a thermos jug and drink tea without going anywhere.
Very friendly staff, and delicious and hearty breakfasts in the morning.
It's not a bad hotel, but there is a lot to grow. The location is excellent, but the windows of the room overlook the windows of the apartment building. More cons : the plumbing is already very tired, the audibility in the rooms is strong, the glass door without a lock in the toilet, there is also no hood in the bathroom. The bail was given.
In Almaty, all hotels are overpriced, in principle the hotel is cozy but no more, the beds are old, the toilet door is already open, which looks very funny and ridiculous, so the hotel is more for spending one night, but not with the family
The rooms are small. The shower is like in a dorm with a cheap plastic curtain. The air conditioner is installed strangely, it blows constantly on you. The staff is apathetic, and also prone to leftism. I pressed the liquid soap dispenser, it fell apart, so they ran after me for three days and demanded to pay a fine of 5000 rubles, necessarily in cash, they said that they do not accept fines according to bn. They obviously wanted to make money on their pockets. So it's better not to use anything in the room, otherwise something will break, then the brain will run around and demand money. In their opinion, any old stuff is not subject to wear. So-so hoteliers)))
I was there during a business trip. The place is generally not bad. The staff is friendly and helpful. The breakfast is simple, but plentiful and delicious. The impression was spoiled by a leaky sheet) Everything else is not chic, but generally decent.
Not a bad hotel for your money. It is suitable for those who want to stay in the center of Almaty and that within walking distance you will have a good shopping center, a local Arbat, a TSUM and a developed infrastructure.
The hotel itself has its drawbacks: a bad mattress on the bed, the room was not cleaned every day (although it should have been), heavy booking, very "tired" towels and bedding.
To the pros, I would take, polite staff, good breakfast and silence!
Very helpful and friendly staff at the reception. Overall, the hotel is good, albeit modest.
The only drawback is the transparent doors in the toilet, which do not close, if you live together, it is very inconvenient.
And so everything is fine, cleaning, breakfast, Internet.
The establishment was left with controversial feelings, since the hotel was positioned as a place for family holidays, but during the New Year holidays there was no one except me and my wife and son, with the exception of one-day guests who were looking for rooms to frolic and catch up on missed sexual opportunities. I would like to note that when the toilet began to work poorly, an employee was sent, albeit a day later, who fixed the problem! The administrators were quite polite and there are no complaints about them. Also, the location next to a large shopping center has its own advantage! Therefore, unfortunately, this hotel is more used for clarifying relationships in bed, and not for family holidays.
Mattresses are terrible. I took it by location and reviews. Thanks to the staff, they gave me a blanket, otherwise I wouldn't have fallen asleep. Replace the mattresses. A question for the management.
A small room. A bathroom with a transparent door is not suitable for everyone. And we were also prevented from sleeping in the next room - a party with music at night 🤦♀️
A good place to rest from the road for a day or two. The staff is very friendly both on the phone and on the spot even better (maybe I was very lucky just) Rooms (I took the Standard one for half a day) well, this. For 2-3 days it's quite good, for a week or two I probably wouldn't stay. Again, if you are alone and on a business trip- normal. With the family or with the other half - well, I don't know. Near the super Sesame cafe. I don't know what else to add.
Excellent staff. A clean, cozy room. I liked that they can iron clothes for only 500tn and wash them. For breakfast we had jam (taste for an amateur), butter is not very tasty, fried sausage (very tasty) and buckwheat with ketchup (I can't rub buckwheat) did not offer anything else
It is necessary to clean the air conditioners, not a pleasant smell! The floor is scary, the whole fire system weighs probably does not work, repairs are generally needed! And so the location is convenient + the only thing and that's it
I spent the night tonight.I myself from Atyrau have visited many guest houses.but I have this for the first time, I came immediately to the reception said 10 thousand deposit.I didn't have cash, Then I went on foot to Megi, took the money and came back,Then she asked for a passport for a copy, okay, I thought, I went into the room there was a stink of canonization, okay, I'm leaving in the morning I wanted to pick up my 10 thousand And she says you're fined 5 thousand for damaged towels, it turns out my wife wiped her makeup If to wash everything will go away, Okay if there were paint or blood, it's cosmetics🤔In general, I did not rest, but I was tired.I don't recommend it.
Terribly dirty, tired rooms. One administrator is good, she solved all problems quickly at once. We arrived at 4 a.m., for 15 minutes we tried to get through and get through, when it finally worked out - to see the admin's face and how she opened the door, just a separate song! The lady was woken up. She saw that I was walking with a stroller, she didn't even help me just open the door, as if she had come home to her. ATTENTION on the bed!!! There was a HUGE dried SNOT!!!! They immediately told the administrator, the answer is that this cannot be. There is some kind of hair everywhere in the room, the floors are dirty, the bed is stained, the curtains are gray-yellow smoked in holes..it was terrible (the second admin was informed in the morning, she reacted quickly, promised to clean the room, we were so happy.. as a result, only the snot was removed.My husband went in the morning and wanted to order coffee at the bar, so the DIRECTOR ran over him, like where did you go at all. We do not advise anyone, the staff clearly needs to be trained, I attach a photo for clarity.. tin (
Excellent location. A comfortable bed.The standard room is small enough, bed-table-shower. Even the suitcase was barely opened there. The toilet is behind a glass door, a little confused. The first day's breakfast was good -scrambled eggs or porridge to choose from + bread, butter, jam, tea. The second day-2 small pancakes with cottage cheese from the microwave and tea. I did not see badges from the administrators, two girls were normal, one was slow, she did everything through the "lip".
Three-course breakfasts. The rooms are not cleaned. During the week of stay, even the garbage was never taken out. The bathroom is a nightmare, you can say you brush your teeth over the toilet, which is also broken. And the door is transparent to the toilet… There is a very strong smell of sewage in the room. I do not recommend it
The interior is old, I have not seen repairs since the USSR
, and the service depends on the shift, there is a change of mental attitude, but there is complete indifference
The big plus of the guest house is why the score is 4 points, this is the location
The price tag is of course overstated 20700 tenge per day, well, so-so pleasure
Good luck to everyone !
I took a room with a Jacuzzi. He was across the wall from the pantry with washing machines and stuff. At night, you could hear the cars running and the hotel staff talking. There were ants by the bed, when we talked about them, they were somehow removed. From the pipes of the jacuzzi, some kind of dirt like scale sometimes poured out.
Friendly staff, bright, cozy clean room. We had a rest with the children. Of the cons, the glass door of the toilet is removed only when you ask, but otherwise everything is fine, and the geolocation is excellent near Mega, sesame cafe, near Arbat,
It's a terrible place! The passport was taken away and given back only at the time of eviction, despite the fact that the room was fully paid for. They bring girls with low social responsibility there, and walls with high noise perception. I barely slept one night. Everything in the rooms is very old and dirty. You can continue the list.... There is no longer a foot there...
There used to be a very good hotel. Quiet, cozy, clean. But now everything is in a very poor condition: old towels, broken plumbing, not very clean rooms. It is clear that they have not invested any strength or money for a long time, but it is a pity, it was a good place (((
Great hotel!!! We booked at night - they were waiting for me during the day! The registration is instant!The location of the hotel is wonderful, the staff is super attentive)) The interior is the most modern) a full range of services - taking into account the current situation! Bathrobes, slippers, etc. An amazing bed! It's clear! Stylish!
It's just a pity - there is no refrigerator in the room! But there is a mini-bar, I used it wonderfully)
I am 200% satisfied with my choice. On the next business trip, only here.
I definitely recommend it!!!
The room stock is very shabby, it looks much better in the photo. But I must say that the rooms are clean and tidy. Porridge or scrambled eggs for breakfast. Justifies the price
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Anonymous review
December 25, 2022
Breakfast is included in the room rate, the price depends on the choice of rooms, it used to be much better.
Everything is much better in photos than in reality.
Among the advantages: responsive staff and convenient Parking.
Of the cons: don't expect anything special from the room.
Conveniently located, the price tag is normal. There are cafes where you can eat and a shopping center nearby. Quietly.
There are shoals with a smell from the sewer and the Internet. Don't count on breakfast too much, the girls are trying, but the budget is at least for groceries. And loving neighbors can also settle behind the wall for an hour or two.
The breakfast girls are really trying.
It has happened to me that you order scrambled eggs, and they bring you not two, but three eggs, but for this to be ONE - for the first time. 🙈
A hotel with a pleasant, but no longer fresh renovation, although everything is neat, if you are not particularly picky. I strongly do not recommend this place to those who are in business. There is no Internet, there is NO word. That is, there are even 3 grids, but not all of them are visible, they disappear, sometimes you manage to pick up, and you are thrown out, sometimes it does not throw out, and a long loading of one page of the bowser begins, the speed cannot be measured with a speed test, because it does not load. I had a teleconference for 2 hours upon arrival, I was late in the throes of connecting, and eventually used mobile data roaming. Very let down. It's not 4 stars. When I saw a man come to breakfast, he was told, "wait 10 minutes." What? How? Of the 3 components for business trips, clean room, Internet, breakfast, only the first one is closed. I do not recommend it, unless you really came with a friend for an hour.
It's a nice and cozy place, but it's better to take rooms on the second floor. The receptionist works around the clock, the breakfast is simple but delicious