Weller Restaurant
Address
Contacts
+995 599 04 91 91
Show phone
Business hours
Open until 2:00 AM
Directions
Station Square
910 m
Улица Гии Канчели
198 m
11 reviews
July 20, 2024
Wasting Time and Money
My friends and I visited "Weller" on the night of July 18th to celebrate my birthday. I’d heard many good reviews about this place, especially regarding the quality of its cheesecake.
The restaurant lacked a host to greet us and show us to our table, which was surprising given the restaurant's reputation.
Our group consisted of 6 people, and we all made our orders at the same time. A young waiter with a short haircut (whose name I forgot) took our orders, and then we began to wait. After about 10 minutes, another pair sat near us and made their order.
Our waiter brought my friends 2 glasses of juice out of the 3 we ordered, as well as 1 cocktail. Additionally, he forgot to bring me a bottle of still water. One friend of mine and I waited for another 5 minutes, but we still didn't receive our beverages. I asked another waitress (I believe her name was Solome) to bring us our drinks. She instructed the young waiter to do so, but he initially tried to give our drinks to another table before returning to us. At the same time, our neighbors received their drinks promptly and without any troubles.
Later, we received hummus, which was quite good, along with the bread that accompanied it. We then waited for our main courses. All the surrounding tables received their dishes and drinks, but our group did not. The neighboring couple received their three courses without any delay, while we were left eating bread and hummus.
After about 35 minutes, we were served with 2 out of the 4 kebab dishes we had ordered. I asked Solome if they had forgotten our order, and she assured me that they had not and that we needed to wait. During this time, four other tables in our section were served with all their drinks and dishes. One of my friends received his meal a few minutes later. After 20 minutes, I was extremely frustrated with the service and angrily asked the waiter about the delay with the last meal. He informed me that we would have to wait an additional 7 minutes. Ten minutes later, I asked him again about the last meal and was told that we would have to wait just 2 more minutes. Finally, after waiting for 1 hour and 45 minutes, my friend received his chicken dish! It's hard to understand why it would take so long to cook chicken.
Following this poor service, we decided not to order anything else, including their cheesecake. We paid for our meal and left.
The staff were friendly but incredibly inefficient. I have never experienced such poor service where waiters couldn't manage to bring all the drinks at once for a party of 6 and distribute them correctly to those who ordered them.
The service was terrible. Despite taking almost 2 hours to serve 6 people with 5 drinks and 5 dishes, the restaurant managed to serve other tables more efficiently. It was frustrating to watch some in our group have to wait while others ate. I cannot comprehend what the issue was. It’s unbelievable!
The prices were high, and I couldn't understand why we had to pay so much. Five drinks and five dishes cost us about 230 GEL.
The thought of visiting that place again is my idea of hell.
1
June 25, 2023
Extremely delicious! My favourite restaurant in Tbilisi
August 21, 2024
We visited this restaurant several times while we were living in a nearby hotel. A very pleasant interior with atmospheric music, everything is conducive to a leisurely meal. The chicken pita seemed too rich in taste, but still very satisfying. A tomato dish with strachatella and pistachio cheesecake is beyond praise. The waiters are friendly and polite, but you should not expect fast service.
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