I drove the car through WestMotors. They work very pleasantly from the start, everything can be done remotely (signing a contract, choosing a car, etc.), which is a huge plus.
But as everywhere else, after the payment, the interest in you disappears. But I'm still in touch.
But after the arrival of the car at the SVH, there is a very simple answer - the documents are in the 25th window. And that's all the work. Alas, no further assistance is provided, the manager does not pick up the phone, does not respond to the message.
Where to pick up the car keys - you look for yourself, there are not enough documents in the 25 window - also by yourself. I tinkered, but I managed. Of course, you can tweak the customer service after the car arrives at the SVH, but maybe I'm wrong.
Although, my colleague brought cars through them, there were complete instructions and guidance even on the SVH (where to go, which docks are needed). It probably depends on the manager who runs the project.
In total, the car arrived, thank you.
Great company! Everything is at the highest level!!!! The guys are great fellows! Always in touch 24/7, any questions, help, communications, transcriptions are all so fast, everything is organized and clear! Many thanks to Elena!I will advise and I will contact you!
Good luck to you, good customers))))
There are only positive emotions from West Motors! Full support from choosing a car to getting on the SVH! When choosing a car, special thanks to Vyacheslav, a competent specialist who knows his business! When completing all the documents, I would like to mention Elena, who saved my time and nerves, everything was done as quickly and competently as possible!
I would like to express my gratitude to the entire West Motors team!
For the next car only to them!