Maps • Minsk • Points of delivery

Wildberries

Rating 3.8
Closed until 10:00 AM
Minsk, Kujbyshava Street, 69

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Minsk, Kujbyshava Street, 69
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+375 17 359-19-00
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Panorama
Rating 3.8
9 ratings
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5 reviews

Level 2 Local Expert
January 13
Unfortunately, my experience of visiting did not leave the most pleasant impressions. Despite the fact that the institution has potential, the quality of service and the availability of services leave much to be desired. During my visits, I noticed that the store is often closed (not for 10 minutes for technical reasons, as the official website says, but for 30-60 minutes, where handwritten notes are arbitrarily hung), which creates inconvenience for customers. This feeling of abandonment is reinforced when employees go on breaks, leaving customers without attention. For example, at the moments when I was expecting help, the employee went to the KFS, which only added to the disappointment. In addition, communication with the staff was quite unfriendly. I've encountered rudeness and a lack of willingness to help, which certainly spoils the overall impression. I hope that the management will pay attention to these points and take measures to improve the quality of service and accessibility of the store. Customers deserve a more attentive and friendly approach!
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Level 2 Local Expert
February 17
Yeah. It was the first time I saw such boorish behavior towards a customer. To any question, you get a passive-aggressive answer and boorish expressions that are not even decent to voice. !!!CONVINCING!!! We ask the managers of this wildberries pick-up point to take appropriate measures, as this incident occurred periodically with other people (with whom I had a chance to talk). Otherwise, you will have to abandon this pick-up point, because you would not want to run into THIS again.
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Level 2 Local Expert
February 26
This is my first time writing a review... It's a pity I didn't find out the employee's last name. I tried to return the product for 40 minutes. This fifa was just being bullied by me! The valdberies support team has already called me and offered to go to another one to make a refund, knowing what kind of employees there are. The other one was accepted right away. I apologize, but the employee's behavior is disgusting....
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