Wildberries
71 review
November 24, 2024
The service is super, the queues move fast. The staff was generally very pleased. Very friendly and positive.
Update in 3 months
There are still no questions for the staff, but there is clearly not enough staff, one person can barely cope with queues + sometimes it closes at a random moment for the acceptance of goods. There were 2 people, became 1.
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November 7, 2024
I do not recommend this item. There are no complaints about the employees, they work well, but obviously the owner of the point decided to save on the number of shifts. The point is often closed for the acceptance of goods, which is why every visit is like a lottery. With enough hands, there would be no need to close. And yes, once again, there are no complaints about the employees, they always help and serve quickly!
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2
1
November 19, 2024
It is constantly closed, employees place an announcement about the acceptance of goods , refuse to issue them, close the point for more than an hour .
Recently, an announcement was posted "tech break, program failure", the support service denied the information that the item has problems with the program. First, the point is closed, then a huge queue gathers, which ends on the street. Terrible attitude
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November 18, 2024
I don't want to say anything bad. The employee is doing well and copes quickly and deftly. But sometimes there are moments. That the queue reaches such a size. That 5-6 people are still standing on the street. Of course, I would like to see another employee. And then it's very difficult to cope alone, I can't pick up the parcel for about a week because of the long queues
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1
November 9, 2024
I'm sick of walking twice a day, and seeing technical problems on the doors, then a technical break.It is impossible to pick up the order.It's always a lottery, open or not.
I didn't put one star just because the employees on the issue are working fine
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2
1
November 3, 2024
The only pick-up point with which there are constant problems, sometimes it is impossible to pick up the order for 3-4 days, then the acceptance of the goods, then the technical break, then the base does not work, the queue is always already on the street, waiting for 20-30 minutes queue and so on, the most disgusting pick-up point!!
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1
1
November 9, 2024
There was a good point, but it has been working disgustingly lately. It is often closed indefinitely for "receiving goods", time is stretched, the point does not open on time. I'm tired of walking around a hundred times to no avail. I will change the item.
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2
June 14, 2024
The location is excellent, there is always a wide selection of goods and the delivery is fast. The responsive and nimble staff leaves only good impressions of the visit.
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3
August 22, 2024
Friendly staff, serve quickly, despite the large flow of visitors.
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January 13
A lot of people, conditionally : receiving goods from 15:00 to 16:30, I go at 15:01, I have to pick up 1 tavar, they say receiving goods!
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May 30, 2024
A very polite consultant, helped with all the questions, explained them in an accessible way.
Thank you very much for your work!
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3
April 26, 2024
There are always queues, no matter what time/day you come! Constantly having lunch with them, then accepting the goods and figs you will get! I try not to order goods here because everything is always OK at another pick-up point, it would seem that the city center, but there are almost no people, everything is fast and clear. Systematize the work of the pick-up point at last!
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9
4
May 5, 2024
I can't pick up an order for two days in a row. For the first time, the announcement of the recalculation, ending in an hour. I arrived on purpose on another day and at another time, I was deployed right in the queue and refused service. The book of complaints "in the office".
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3
2
June 12, 2024
It is not possible to receive the goods for several days (constant acceptance of the goods), and when the point is still open, a 20-meter queue is going to be assembled. The question is not for the employees, but for the management.
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5
2
November 27, 2023
Terrible service, I would like to see two specialists, because they serve very slowly, it's always dirty, there are no mats in the fitting room, some goods have not yet been returned, because there were excuses "Your goods came recently, so come back later" at the same time they wrote off money, the next time they said "We can't find now your product" there was no reason🤷♂️
We'll have to change the pick-up point…
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4
6
November 1, 2024
It doesn't work too often, today once again, there is no desire to order more here
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1
January 28
Professional and courteous staff. Recommend
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March 9, 2024
A normal pick-up point. Of course, you can find fault with the step at the entrance and the lack of mats in the fitting rooms, but I won't. Thanks to the staff for their work🙌
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1
2
January 9
If you're lucky for an employee, you can wait in line for an hour or pick them up in 5 minutes.
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December 18, 2024
Unremarkable WB cleanliness and comfort are present
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November 19, 2024
I do not advise ordering something in cold weather, just wait in line for 3 hours
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1
July 20, 2024
Good and fast customer service. Nice girls work. There was no queue.
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2
May 5, 2024
There was a note on the door saying that the goods were accepted for 10 minutes. After 30 minutes, everything was still closed. It would be better to write a more real time of acceptance of the goods :(
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3
3
July 22, 2024
They're always closed for an hour or two. The management cannot think of hiring additional people, they are afraid to pay extra money
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2
1
November 6, 2023
They work very well. But it may be necessary to add an operator (let's say part-time) in the afternoon, because queues and a lot of time is lost waiting
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4
July 6, 2024
Very frequent and incredibly divisive acceptance of goods. The guy who worked on 07/06/2024 generally deserves to be dismissed for rudeness.
I suggest that the management consider this issue, taking into account the huge number of similar reviews about the work of this point. The photos were taken at 18.00 06.07.2024
The door was opened by a guy in red shorts at 18.18.
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1
2
May 29, 2024
It seems to me that it's already too late, the time is 19:08
. Not only is there always a queue, it's also closed. What kind of job is this
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2
3
May 17, 2024
Due to the very slow service, queues accumulate for kilometers at any time. They also lose paid orders!
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2
2
June 12, 2024
The queue is 20 minutes before closing, there are 8 more people inside. It's the same almost every day.
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1
3
May 21, 2024
The guy on the issue is cool, responsive, generally normal.
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November 27, 2024
Norm!There are queues, just like everywhere else!
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March 27, 2024
Near the house. The guys who work there are pros and it is important that they are HUMAN!!!
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3
October 13, 2023
Good employees, always work quickly and efficiently. Thanks for the work
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3
December 14, 2023
As for the point of delivery of goods, there have never been any questions! The staff is polite! Everything is just great!
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3
April 5, 2024
Nearby ,convenient, comfortable, fast service
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3
December 6, 2023
Jesus did not suffer as much on the cross as these people)
Despite the large number of inadequate people, they do not lose their composure.
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8
June 16, 2024
They do not lose anything if they order 2-3 products (and not 100500, as many do)
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3
December 22, 2022
I'm just disappointed.There is always a swamp at the entrance, a step that is broken at the entrance, one almost fell over, well, specialist Svetlana is just the finish line, so for convenience and quality I will change the point near work
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2
4
January 23
The eternal endless queue
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October 18, 2024
Constant queues, and often the tail of the queue on the street! Some staff allow themselves to be rude…
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1
June 3, 2024
There have been very long queues at the airport lately
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1
May 2, 2023
A cool pick-up point, there were no problems, everything came, there were no problems with payment, there are no queues, only on January holidays
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4
September 7, 2023
It's good, there are practically no queues, it's convenient near the house
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3
August 6, 2022
Well, not bad, the staff is adequate, clean and simple. There are no complaints, respectively, five stars, thank you - keep it up. Only good impressions.
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4
June 24, 2024
It was closed for an hour during the day for acceptance of goods
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3
3
June 12, 2024
A very pleasant team
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3
January 14
The girl with glasses (who has an extremely arrogant tone) is a stake, you can't work with people.
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1
September 19, 2021
Very convenient location, excellent opening hours. The girls are very friendly, sometimes I see that they are tired, but they smile and respond politely. Thank you.
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4
April 8, 2024
A good pick-up point. Special thanks to specialist Boris)
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1
June 20, 2023
Everything is fine with the employees, but there are no packages. I had to carry orders in my hands...
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2