Today, on October 30, in the fitting room, I mixed up the packages with the goods, approached the employee, explained that I mixed up the packages for help so that we could figure it out together and sort everything out according to the code. There were two employees at the point who began to be indignant at the entire pick-up point, and one even said that she would withdraw money from me if she was charged.Please note at the beginning of my review, I came up and said that I had confused the packages with the product, in a word, I was confused. In order to get help with this issue and jointly resolve this issue. Since when are employees allowed to talk in that tone? Everyone should know their place and if you are in this place, then do not forget about it. Boorish attitude.
It is necessary to write a complaint either to the traffic police or to the executive committee. To the director or the owners of the point on Suvorov 108, maybe they can arrange a circus under the windows themselves? Cars with goods are traveling and creating obstacles for pedestrians and residents' cars, as well as destroying both the parking fence under the windows and the green grass. The noise from the rumbling of these cars on the sides both day and night. While on the back side there is an entrance for unloading!
The pick-up point began to work poorly. The product comes with a defect and is not of proper quality. Of course, it is not the employees of the point who are to blame, but the one who delivers the goods or when transporting the goods. Valberis is disappointed. And the employees can't explain anything, they don't even explain, and they don't want to talk at all. I haven't received the money for the defective product yet.
The staff is always friendly and will help with any question. The pick-up point looks like one of the cleanest, with several urns. Even a bowl of lollipops for customers!)
The worst service on Kovalevka. Several times a blonde woman came to this PVZ constantly with a dissatisfied face. There was a very unpleasant situation when the product was paid for, but I was told in the affirmative that there was no code for it. The product is about 100 rubles for a second. I was told there is no such product. To my question, how can this be, if it is written in my LC that I am ready for issuance, my question is simply ignored. I didn't swear, I just left in shock. But then returning, it turned out that the product was miraculously found. I ask the representatives of the World Bank of Belarus to pay attention to this PVZ because according to reviews, this is not the first time that goods are lost!
A convenient pick-up point, almost never when there are no queues, everything is always prompt, polite staff, comfortable booths , there is a verification table ( knife , batteries )
I don't recommend it. The most terrible PVZ in Brest. Brazenly stealing goods. The order is in the "Received" state, the money has been debited from the card. As a result, my orders ended up in the operator's pocket. The most interesting thing is that you can't prove anything. Within 2 weeks, the situation was repeated 2 times. Moreover, the second order was not cheap.