Terrible boorish service, a woman with overweight and eyelash extensions, a pierced nose, refused to pick up the goods (shoes ), saying that the shoes were dirty, I measured them only at your pick-up point (the floors, as you understand, are dirty), they refused my request to give me a complaint book, as well as to serve me, I also tried to clarify the name of who is serving me, not the name of the complaint book, nothing but rudeness, and this is not the first time such an incomprehensible attitude.
I agree with the review about the overweight girl's employee. Arrogant, arrogant, gets personal. She complained to me that she did not clean up the opened packages after herself, although this is her responsibility, besides the trash can is small. The rest of the employees are polite.
Terrible attitude towards customers. Rudeness and open violation of the rules established by the wb for points. I do not recommend ordering there. It's better to go further than near the house, but with this attitude
Pleasant, polite sellers who give you recommendations or advice. Fresh flowers are available. If you want a discount, you need to register on the website before buying.
Previously, 2 nice women worked, one young girl, the second older, both very polite and nice.
Recently, such an arrogant and arrogant madam with long eyelashes and overweight has come. She's so full of this "you owe me everything" message, as if she's being forced to work. If any error has occurred regarding her problem, then it will definitely be forwarded to the buyer.
This is of course the closest pick-up point to my house, but I'll probably look for another one where all the staff will like it.
I picked up the order at this point on 11/23/2022 today. Unfortunately, I didn't look at the woman's name on the badge. There have never been any problems with the staff at the pick-up points, but this time was simply exceptional. I always check the product for defects, which I did (I ordered two cutters and forceps for ingrown toenail). It is clear that I will not check the alignment of the cutters at the point, but at least I can check if they are bent, and I can check the tongs for metal chips and whether the edges of the blades are even. When I checked the quality of the product, the girl tells me that the factory packaging can only be opened to check for defects (which is exactly what I was doing, which I told her about). This was said with the premise that I had no right to open the package, to which I asked her:"Then how do I check the quality of the product?" There was no response. Next, I said that everything is fine and you can debit money from the card for the order, to which she responds to me:"Are you sure you have them there? In half of the cases, people don't have money on their card." Why do I need this information? And what kind of phrase is that addressed to me? I have a 99% repayment rate and obviously no financial problems. I was in a hurry and didn't ask for a complaint book, but I'm inclined to come back and ask for it after my day at work.
I give this assessment for the fact that there was no large signboard to find the entrance, and the administrators did not respond to the phone number that was specified in Yandex maps
It is very difficult to find - there is no sign, and the location on the maps is not indicated correctly (the entrance to the pick-up point is from the street, not from the courtyard)