I've been there 2 times.A man served me once.He's straight into the subject, knows his job.He answered all the questions, was polite, And the mood lifted from such work!The second time, today, was served by a young girl.She is also very knowledgeable about her job, smiling, speaks 2 languages, and is diligent.I was also pleased with my work.I recommend this pick-up point.You will not leave with a spoiled mood!
The product was ordered for home delivery by courier.
They can't deliver for 3 days, and they can't even name the date when they will finally deliver!
Despite the fact that they charge money for delivery, not fulfilling their obligations!!The support service only knows what it promises, from day to day!
Do not mess with WB delivery, do not pay money, they do not justify themselves!!!
Excellent pick-up point, courteous staff, good service is fast.the only drawback is there is no parking in the surrounding area, not even asphalt, but most likely this is not the fault of the point.
The point itself is good and the staff are excellent. But the location let me down. There is only one bus on this street. Route 2. You can only get there by taxi or your own car
I have received the goods more than once, everything is clear and without damage, fast service, often the goods arrive ahead of time. Thank you, you are well done 👍
Apparently, people come here to write only an angry review) After reading the comments, I was ready for anything. Even to the fact that I can get a shapalak at the entrance) you never know.
I was at this pick-up point today, the polite staff found my order very quickly. They helped me open my boxes, there was an electric brush, very neatly packed, without defects and clean. It took +- 2 weeks.
Thanks!
The most optional pick-up point. Orders are only being accepted for 4 days. They're dragging it out to the last. This morning it shows that the order is with the courier. I haven't answered my phone for half a day. Then he answered the phone, says he was at the wake. Then why do you take delivery orders if you spend half the day at the wake?!!!! The courier's name is Aibolat Myktybaev. Such optional couriers should not work on delivery.
I am extremely dissatisfied with the work of the courier, the name is Myktybaev Aybolat. It was written on the website that the goods had been delivered to the courier. I called and asked to be delivered tomorrow (the last day of the deadline). I asked you to bring it as early as possible, since you've already picked up the goods. 5 minutes after the call, the website says "at your request, postponed to **.**". The courier is an egoist, it's better to come and pick it up yourself than to wait a hundred years for a lazy employee to do his job.
I would like sellers to be more polite so that they do not express their dissatisfaction with refunds, although this is the right of the customer for 21 days. And people will buy more often through this store and will come back.
Kyzylorda city came to the pick-up point by 10:30 it is closed there (they have to work from 10.00, they called and said they would come in 15 minutes today is Saturday, upon arrival they generally said that we are the founders at what time we want and we come. It's not about the customers, it's a DISGRACE.
Terrible service and no phone number.. The location is very inconvenient. It's hard to find. It was more convenient when there was a pick-up point in the center on the square.
We arrived to pick up the order, the sign "technical break", called, the employee said I will be in 20 minutes, 30 minutes have passed, there is no one, we call again, they say another 15. An employee's terrible job
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Anonymous review
May 12, 2021
A man sits and is rude to customers. I probably haven't heard the word ethics at all. I don't want it to work and it's slow. Terrible service