Very fast delivery. High-quality service at a convenient time. I am very satisfied with the payment after checking the product. If the number of sellers (not outbidders) had also increased, it would have been SUPER.
I love Valberis, but it's a very long acceptance of goods in Rogachev! Parcels arrive in Rogachev in 4 days and + 3 days they are accepted! I do not know what this is related to, but at the moment my two parcels (and I am sure of it) have been hanging in the center for 4 days!!!!,???
I want the staff to know the rules of how the buyer should check the purchased goods at the pick-up point. How the goods should be checked by the buyer is spelled out on the official website of Waldberries And also be more careful when searching for goods in the warehouse of Waldberries. And girls, boys - smile, at least a little ☺️
There was a very long queue, even on the street. But she was moving fast. The PVZ itself is clean, the staff is friendly, they work quickly and efficiently.
It is rare to find such rudeness and rudeness on the part of an employee.
I go to the pick-up point, call the order code. In response, "Is this your first time here?"
Yes.
"We read what is written.
" I.e. a person cannot politely and competently explain the order of picking up the goods. Although maybe for her such a manner of communication is considered normal.
Farther.
"Your order is not fully paid for." And he looks at me. "These are not my problems!"
Well, you explain, dear, the procedure. How to pay in full, there was some kind of malfunction in the payment system or something...
In general, I had to talk in raised tones.
Personally, I would not keep such an employee on my staff.
The location and opening hours of the pick-up point are convenient. There are strong, polite staff. There is also a place and an opportunity to check the product, in case of non-compliance, return it