I visited this pick-up point on 30.01. I was, to put it mildly, in shock. I want to go in and an employee and his friend come out right in front of me. They're going to smoke, but seeing that I'm coming in, a friend says "we won't have time for the hike," to which the employee replies "it's okay." As a result, I stand at the pick-up point inside the building and wait for him to smoke a cigarette. No interruptions, nothing was hanging. Okay, if they had at least said to me, "girl, I'm sorry, wait a couple of minutes," but nothing superfluous, the situation is acceptable for the employee. I am saddened by this attitude.
I've been going to the point since the opening, since the first day.
For a long time, a very pleasant woman worked with whom you could build a dialogue, joke and just talk. At the same time, she worked quickly and treated people warmly. But because of the stupid shift girl, she left. It's the same situation now. A wonderful guy works, but the shift worker is always dissatisfied, does everything through her teeth, can't find anything forever and feels disgusted with work. I just want to go to the guy's shift, but know the schedule and not come to her shift.
We stood under the door for half an hour, a woman came out and sent the whole crowd for a walk, since they have acceptance of goods
I think that such a situation could be solved differently
Accept people who have already stood in the cold, and ask the rest not to take up the queue
Let them take technical breaks, which will be indicated in the operating mode of the facility, since there are circumstances such as acceptance of the goods
The employee is a guy, I have no idea what his name is, he does not know how to communicate with clients at all. He responds to banal requests as if everyone owes him here. We asked for Scotch, to which they replied, "this is not a charity fund." Very nice
I've been going to this point since the opening. At first, I liked both the staff and their operational work, now I go, but without any enthusiasm, the staff has changed (before they could talk and help and advise) now it's the other way around. I 'm not saying that the item became bad😏 ( those who worked hard and could light a smile just left )
I had to look for the sign thoroughly, going around the whole building, but I managed) Basement entrance, Tolbukhina 1.
Clean, bright, the girl on the issue, Valeria, is a patient and efficient person, thank you for her work.
I ordered a bracelet for a watch from Wildberries. I took it away quickly without any problems. You need to have your order code with you.
I ordered two music folders once and one turned out to be unnecessary. I thought that I needed a passport, that I would need to fill out a long questionnaire, but in the end they just sent me back. That's the quality, thank you!
I've already arrived for the umpteenth time and the guy is on break, standing smoking and talking on the phone. And don 't even move to work . I came on Sunday and on Wednesday. Although it says that there is no break.
A very unfriendly and dissatisfied girl issues orders. Neither hello, nor goodbye, he answers rudely. Very unpleasant impressions, I will look for another pick-up point.
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1
Александр Миллер
Level 9 Local Expert
November 21, 2023
Very long service. People were literally lining up on the street, because there was no room inside. The would-be receiver can spend up to 5 minutes on one client, because he cannot find things after unloading.
The location is quite convenient, but THERE is NO SIGN, it was necessary to go around the whole building to find this basement room with a table at foot level.
The pick-up point is located to the right of the one indicated on the map, near the cafe.
The room itself is beautiful, the girl who gave me the order is very nice and pleasant. I will order more here!