I ordered goods from Valberis by courier to my home back on August 17, 25 the last product arrived at the point. It's already 31 today and so far no one has contacted when the courier will arrive, it's not even scheduled what date it will be. This is generally an outrage. This is the first time such a negligent attitude has happened.
I ordered the Goods 23 and 25 with delivery. The first one has been lying somewhere at the pick-up point for a week without being carried or called. The second one has already arrived, I thought they would bring two. Silence again. What is this terrible pick-up point? Vitek works like a clock and here it's like into the abyss.
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1
INtrovertkA
Level 7 Local Expert
September 20, 2024
It's just a mess, not a pick-up point! I have been using the services of various WB points for many years, but this is the first time I have encountered this!At first, the things that I took and paid for and the couple that I returned were hanging in my personal account, EVERYTHING was like a refund! After a couple of days, money was debited from the card, money was refunded to the card back and forth, then a debt appeared in the personal account on the balance (the card was empty and could not be debited). It took a long and tedious time to deal with the support. Teach your employees how to make everything right first, and then get access to work!
4 ⭐ since the warehouse is loaded in 7 out of 10 cases, as well as a good order pick-up point, and I want to note the good service and courteous staff 🫡
An active point, people are present periodically, but the service is polite. There have never been any difficulties. The delivery of the goods is fast, there are packages. The room is average.
It is located in a building with rented premises for trade, etc. It is located next to the bus station, there are no queues, recently redeveloped, booths for fitting. The ambiguous name of Vavilon, next to the church, maybe unknowingly, maybe a challenge!?
Good afternoon, Today the order was not fully received from the pick-up point, but in the application in the purchase column shows the issued product, we are calling by phone, the phone is not available, please contact and sort out the order.I didn't get the cigarette lighter wires.