Wildberries
23 reviews
August 13
There is a very large workload at the point, the queue sometimes clogs up almost all the free space, while you need to check the goods immediately for defects, and if it is bulky, then you are interfering with everyone.
I would like to note the work of a picky employee Mikhail, who considers it his duty to pin on the buyer the defects of the product, visible almost under a microscope only to him, be careful! Stand, check the goods, interfere with the queue, otherwise you will be forced to buy a product that has not even been opened and does not suit you and you tried it on in front of his eyes without going into the booth. Find the marriage in the photo. And Mikhail found it!
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August 12
Be careful with employee Mikhail! With a large number of orders, Mikhail does not give everything, but notes that you have received the goods!
08.11.24 I came to pick up orders. When I place an order on my computer, unfortunately they are not displayed in the app on my phone. There is a notification that the order is ready for receipt and a code. According to the code, the employee Mikhail gave me all (in his opinion) orders. At home, I already saw in the Purchases tab on the computer that Mikhail marked the goods that he did not give me as received and, of course, I paid for them! I returned the next day on 08/12/2024, showed Mikhail that there were more goods in purchases than he gave me yesterday. He was extremely indignant, raised his voice, said that this could not be, that I was "carrying heresy", rudely asked for the code, looked around, did not find it. I continued to insist that he had not given me the goods, but noted that he had! Mikhail asked for my phone number, looked around and still found the product!) He held it out casually without looking at me. When I said that he was being rude and this situation made me uncomfortable, Mikhail was very offended and (!) refused to give me my orders that came that day! This was the first time I found myself in such a situation, I had to call the police and file a statement, and also contact the Wildbury support service, where they were also shocked by such a situation. Of course, I will continue to use the WB with pleasure, but I highly recommend choosing a pick-up point where employees work clean on hand, so that they can enjoy the purchase for their own money, and not rudeness and spend time contacting the police and support service.
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October 12
I ordered delivery by courier, since October 1, no information about the product!!!The shelf life of the product is ending!I paid for the goods immediately, there is no opportunity to come to Bereza!it is impossible to contact the support service, there are no available operators all the time!
There is no information about the pick-up point except the address!This is the first time I've come across this, I'm terrified of this pick-up point!
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November 20
Do not order delivery by courier, you will not receive either the goods or the money. .I live far away, I ordered delivery by courier, the goods lay at the pick-up point for 2 weeks, they began to issue a refund, and if the goods are not refundable, accordingly, the money for it will not be returned. A very good trading platform, you will not contact anyone, you will not find out anything
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August 22
Either the terms of the issue have changed, or the sellers have become arrogant. Like an inspection of things under the camera, but at the same time they pretend that the detected defect on the product appeared because of the buyer. Nonsense. We must leave this point in a hurry.
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April 4, 2023
Hello dear public. I will tell you about a wonderful online store and an order pick-up point, as well as about the wonderful staff. Everything is at a fairly good level and the delivery of goods arrives on time, as well as the wonderful staff always politely and carefully treat the customer, respect the guys and more bonuses in monetary terms from the company.
All the best and expansion. Thanks!!!
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4
September 26, 2023
Excellent employees, extremely responsive and work quickly, there are always packages, there are queues.
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1
August 14, 2023
It is clear that the sellers are not to blame, but I no longer know where to turn. The fact is that my order has been delivered to Pyatigorsk. No one knows how to return the money or the product. Help me believe in justice
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January 30, 2023
A very good team, it's nice to come in, everyone wishes a good day - a trifle, but how nice
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June 7
Very fast update
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1
August 31, 2022
A convenient place, the consultants are polite, the working hours are convenient. If it were not for the signs on the doors in the room, then the pick-up point would not be found the first time.
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July 9, 2023
Wonderful and very polite boys work.
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3
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January 23, 2021
A very good online store, one of the first in the city of Bereza. However, recently there have been changes that are not very pleasant for customers, such as the introduction of a deposit for ordering goods and specifying the price in Belarusian rubles as a reference, which sometimes brings an unexpected rise in price, depending on the exchange rate.
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October 17, 2022
Great location, great location, staff bunnies ;)
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January 13
A good pick-up point!
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March 21, 2021
I made several orders, they were delivered on time, the consultants are friendly, they work quickly, I am very satisfied
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June 22, 2022
The staff is polite, the room is clean.
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3
August 14, 2019
Always clean, good staff, parcels can be picked up from 10:00-14:00 and 15:00-21:00.
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June 29, 2021
convenient parcel delivery center
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August 28, 2020
Good and fast service
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July 22, 2021
normal.
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March 16, 2020
Fast service.
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3
May 13, 2021
Everything is great
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