Everything is clear, before people ordered less, it was less crowded and it was good to receive parcels, then they began to order more, several booths for fitting were removed in the room, then they began to order even more and the booths were also removed. But not the point. There are enough booths, as well as people. Sometimes there is even a queue on the street, two young girls work there, they spread these queues in a couple of seconds, well done, there are no questions about them at all. There are just people who order devils that and consider it for half an hour. And so everything is normal. We always order there, we hope that another pick-up point will open and unload this one, so that it would be easier for employees and people not to queue like that. By the way they work from 10 to 21 without lunch
I liked the service specialist. He moves fast, but the work is still slow. It is more convenient for specialists on Borovki, because the computer is at hand. And here she has to run. The queues are small, which is nice. My opinion: we need a comfortable environment for a specialist, she does not have these conditions. And for us customers, everything is even very good.
As usual, during rush hour, there are huge queues and confusion (someone left, someone already occupied, and who does not remember at all who they occupied, etc.) it would be very convenient to have such a device where you issue coupons at what number and call customers using them!there are no claims for maintenance yet, they try to give out goods quickly, they are polite!if you solve the problems with queues, then there will be 5+
The pick-up point is like a pick-up point. But during the season - like now, for example - it would be possible to have more employees, otherwise it would take a very long time to wait.
I like the pick-up point.It is very conveniently located-near bus stops and Parking for cars.The receptionists are polite, friendly and tidy.They always help to solve emerging issues.
It is unclear why this item has such a high rating. It does not correspond to reality at all. I'll give you 2 stars.
Firstly, the queue on any given day is almost always prohibitively long, customers are forced to stand on the street or in the lobby between wildberries and grocery (by the way, there is no place at all, i.e. it is extremely inconvenient)
And secondly, most of the punt is filled with boxes of goods. That is, moving around in the waiting room is problematic and even dangerous.
Sometimes there are a lot of people. And then it's not clear where anyone was standing behind whom. They are shouting and making noise. And the employees are excellent. They will always find and give it away clearly and quickly
Sometimes I place an order at this address.Customer service at the highest level. In addition, the point itself is located near the bus stop, which is also important.
An item from one of the best online stores develops delivery skills. The operation of the point complies with the rules for the delivery of goods. Thank you.