The room is a little tired. The entrance is terrible, the door is narrow, it is not fixed, it is difficult to open and in winter it is a punishment to enter in clothes with a child.
The WB pick-up point is working well.
The store is small, the assortment is not large, but everything is basic.
Ozon has recently opened, it's more comfortable there. In general, not a bad store.
I do not visit other departments
I always get my orders here. The girls work clearly and quickly, there have never been any problems with completing the order. Delivery to the shopping center is always on time
Convenient location, friendly staff. I like the working hours, I rarely get a queue. Parcels are delayed closer to the holidays, so you need to think in advance
Recently, the acceptance of goods has been constantly delayed. The product has long arrived at the pick-up point, but is not ready. The delay was 8 days, as soon as I came to find out, the next day, a mark appeared that I was ready for issuance. So it was just lying around in their warehouse somewhere. It's just an outrage! And after the New Year, the same story. When will you start working?! You have received goods thousands of kilometers away, but you cannot accept them for half a month! PVZ on Lenin Street.
The delivery of my product has been delayed for the fourth day (From the date of delivery by the application)! The goods arrived at the pick-up point on December 26 in the evening. And today is January 5th. And so far it has not been accepted! Is it really impossible to do the acceptance in so much time?
Everything is fine, except for the friendliness of the staff. I was there several times, not that I didn't see a smile, it became uncomfortable that I interrupted my visit..((
Why can't the pick-up points close for a day and sort out their piles of unissued goods???? This also applies to the point at 43 Gornyakov Street !! There's a complete mess there!!!!
See original · Русский
4
Наталья Бородина
Level 4 Local Expert
November 28, 2020
They were not interested in the code for receiving the order, they demanded a certificate. The service is discreet, without emotions. All in silence. Anyway, I didn't really want to. It is better to check the quality on the spot, even if no fitting is required. Because in the case of a marriage, it is easier to refuse on the spot than to take it home and then make a refund.
I remember the best times when you could order a dozen things for fitting without paying, then choose the best and pay on the spot for the item that came up. This is how I used to buy in Russian wildberries, Now it has become much more difficult. While you're trying it on, return and re-order, the desired color and size may run out.
Otherwise, I am very glad that, finally, a pick-up point has opened in Rudny! Wildberries has a product that is sometimes not found in our city.
Of course, they drive faster in Russia. But a week for delivery to Rudny is also normal.
I returned the ordered coat as it did not fit me in size, but the money has not been returned to me for 3 days. When will you return the money to me???
See original · Русский
3
2
A
Anonymous review
March 16, 2021
The staff is polite, everything is very clear and prompt.Thanks)
The sellers are terribly rude , they didn 't explain anything , not that they explained , they didn 't even say hello , and they just swore and kicked them out saying that they were busy