Wildberries
66 reviews
January 14
Good afternoon. We visited the pick-up point on Vodolazhsky on 11.01.25. The employee of the pick-up point behaved incorrectly and was not customer-oriented. After saying the phrase: "You're not going to take two items, are you? Therefore, you will add it yourself." Without giving the opportunity to check the goods for damage.
We have not received an answer to our questions. The employee's score is "0".
The young man does not possess the necessary qualities that an employee working with people should possess.
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June 13, 2024
The employees of this pick-up point are incompetent, they also underwork until the end of their working day, leaving earlier and not serving the customer until the end. We came to the pick-up point served by one girl , after fitting , we had questions , we wanted to contact the girl who gave out the goods, based on which she was no longer there at ~ 19 pm , a colleague said she had already left (((
They also do not voice the rules for fitting the goods at the pick-up point, they mislead, saying you can try on the goods in the fitting room, and not finding yourself in a complete set in a package, the girl said "it was necessary to try on under the cameras"
Disgusting job!!!
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September 21, 2023
just a great reception point! the staff are very polite, kind, erudite, kind, competent! there are more queues, but they disperse very quickly! The job is just great!!! The fitting rooms are very large and comfortable! the location of the reception center is excellent, easy to find, and very close to home)
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May 20, 2024
A pretty neat pick-up point. However, sometimes it is very busy. But, the girls are doing well.
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May 18, 2024
A spacious pick-up point. Friendly staff. The guys work fast. I recommend.
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January 3
Overloaded. It's almost always a terrible Queue. There is very little space to check the product.
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September 2, 2023
The service is very fast,you do not have to wait for an hour,very friendly, kind,example 4 ,comfortable you can measure,and no one will notice,the location is convenient,you can always find it.
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January 1, 2024
A very good store + near the house, in the morning and in the afternoon without a queue, if there is a queue in the evening, then all orders are given out quickly anyway! I didn't watch the kilometer-long queue as they write!
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April 21, 2024
Fast and excellent service- I am happy to use the services- thank you
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April 29, 2024
The pick-up point is normal, it is often overloaded, the speed of work of managers depends on the shift, there is Parking
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January 8, 2024
I came 3 times and all the times they told me that they had lunch, so they didn't take up the queue.
I came 4 times and saw that they had people standing, so they didn't have lunch, in general I'm not happy
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August 21, 2023
Alla Nikolaevna Vesovich deceives children, employees do not issue a refund for marriage.Teenagers are just being bullied! Very poor service, she will most likely be sued soon, looking for a fictitious reason for not accepting the goods back.
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September 4, 2024
Long queues
But the staff is nice
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July 29, 2024
It's a good pick-up point, but it's a little cramped.
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September 22, 2024
It is very hot in summer, and this is the main disadvantage
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1
September 15, 2022
The location is relatively convenient, the staff is good, but before ordering on Wildberries, you must first make sure that the order is delivered to the point. These guys sometimes don't deliver the goods. The claim is not to this particular point, but in principle to those who are engaged in delivery.
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1
October 11, 2023
There have never been any problems with this item.It is official, so you can bring the product here.which did not fit and which you received at any point and even by courier.
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July 12, 2024
The most terrible order pick-up point, the staff are slow, constant queues, I do not advise!!!!!!!!
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December 5, 2024
There are often queues, but the staff is nice
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May 30, 2024
Good, courteous staff, walking distance
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November 23, 2024
Very little oxygen, constant crowds
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January 7, 2024
We stand in line for more than an hour, the receipt of goods takes half a day, people are not allowed to leave, they say that there is a blockage, one person works.
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October 15, 2021
A convenient pick-up point near the house. You can stop by or come in with a child. There are several fitting rooms. The service is always polite and fast. Several times, the girls helped me solve issues with the refund of payment, debiting funds and making a refund for non-refundable goods. Thanks for the help and the joy of shopping!
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2
January 14, 2023
A good pick-up point. Competent workers, sensitive. They will always figure out the essence of the issue. There were long queues before the New Year, but this is not the fault of the staff.
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June 26, 2023
Good staff, but the layout of the room is very inconvenient: everyone is queuing along the fitting rooms.
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December 6, 2022
Unclear opening hours are indicated :) It's already closed, wasted time on the road
Why didn't you skip the review? It is not normal for a store to close 2 hours earlier without warning. Moreover, the question of the information provided about the work schedule is specifically for Yandex.
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May 22, 2022
Convenient location, courteous staff, cleanliness. I often order at this pick-up point, they always serve very quickly and did not notice the queue.
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December 4, 2022
A very small room. There are a lot of people, eternal queues. Stuffy. Only 2 fitting rooms are open (the rest are littered with goods). Sometimes the product is not found (it was in vain in the queue). I will not order for this item anymore.
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March 15, 2024
Very polite and competent staff!
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3
March 1, 2024
They try like everywhere else. Nothing special. We need to pick it up, take it away.
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January 18, 2024
My mom ordered 1kg wax, she received half a kg, so she paid extra money
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December 8, 2022
There are always huge queues. The goods are transported to the point itself for a very long time and they are accepted at the point for at least 2-3 days. There are no such problems with other pick-up points
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3
September 21, 2023
Very close to home. The staff is polite.
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1
September 16, 2022
The service is usually fast, without much delay, even when queuing. The girls are laconic, but polite.
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June 12, 2022
There are practically no queues. A small, compact issuing branch. Everything comes whole, not broken. Convenient work schedule. I recommend.
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July 14, 2024
There are always a lot of people!
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March 7, 2024
The usual pvz. I won't say anything special.
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November 28, 2022
There are consistently long queues, sometimes they take a long time to find an order in their warehouse. Most likely, there is a problem with the organization of the warehouse.
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November 17, 2022
On Thursday at 4:30 there is a queue of 15 people, even standing in the corridor.
Basement visit, the first time it is not clear where to go.
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December 7, 2023
Horror. There were problems with receiving the order three times.
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April 26, 2024
The most convenient point
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April 9, 2023
The usual normal pick-up point. Thanks to all the employees
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March 25, 2023
In principle, it is normal , it is not always true that they offer a package , although it is included in the price .
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December 5, 2023
I took everything away quickly, thank you
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June 9, 2021
A network of Internet trading services, what can I say. The more of them, the better, the more accessible the services will be, the better the people, the greater the turnover of goods - it's good for everyone!
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3
February 6, 2024
Eternal queues
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December 28, 2021
During the visits to the pick-up point, there were no more than two people in the queue. Friendly staff, fast service.
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3
January 16, 2024
The usual point
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1
June 20, 2024
Everything is OK
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November 5, 2023
Excellent service
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