Wildberries
Directions
Univiersam Branski
650 m
7 reviews
February 28
The point is located in the immediate vicinity of the house, I was extremely pleased to open it, I really liked the service, I gave maximum marks several times in the application. In general, I have been ordering on the marketplace for a very long time, since the beginning of its work in Belarus. I think consumers like using the service, among other things, because of the courtesy and goodwill of the staff. But one day, when I tried to hand over an unsuitable product at this point (a dress, without marriage; anyone who uses the service knows that this is a completely common practice), I received a portion of aggression and rudeness from an employee. He demanded to apply for a refund; when trying to prove that such an application was not required and had never been required, I heard a nervous rebuff. After I showed an official confirmation in my personal account that the application was not needed, instead of an apology from the employee, it was stated that they refused to serve me. In the end, the refund was accepted, but my negative review did not appear in the marketplace app. Of course, despite the very convenient location, I will never go to this point again and I do not advise others. Once you have been well served, there is no guarantee that tomorrow you will not spoil your mood for the week ahead. For many years, against the background of constant goodwill on my part and on the part of the staff of the pick-up points, such aggressive behavior seems absolutely absurd and unacceptable.
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March 24
A good, convenient point. Polite staff. We really like it.
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March 28
Terrible pick-up point. The staff is not polite. I was literally sent in today. In short, it's just awful, I don't advise you to go there.
See original · Русский