Incompetent employee Angela
of the Yerevan Khorenatsi 3 pick-up point, confirmed the product without the client's consent, the product was a swimsuit that is non-refundable after receipt and confirmation by the employee, the second product was slippers that came in the wrong color that we ordered, etc. the employee placed an order without our consent and did not indicate the discrepancy of the product or the marriage took money from us for a refund.And instead of apologizing, she behaved rudely in front of other clients, accusing an elderly woman of lying, instead of accepting her guilt
It's just disgusting. Not a single service is working. Of the 3 orders, 1 arrived a month later. The second order was canceled and a part of the money was withdrawn for it without explaining anything. The third order hung for 3 months in Yerevan, went from one street to another, then just hung without identification marks like it came. I left several requests. They promised to answer the mail, no response came, in the end they said that the order would not come, because it was defective and you need to wait in the queue for a refund (I don't even hope to return them). The support service is unavailable by phone (all numbers), the online service responds in a day. I couldn't log into the app for 2 months. The call just didn't come. I left more than 5 applications, all remained unanswered. It's just awful. This is the worst service I've ever seen in my life.
Disgusting. At first, the payment failed from the card (the goods were marked as canceled), two identical orders were formed on the second attempt and, accordingly, the money was debited twice. Support is driving in circles, issues are not being resolved. I will contact the police, they should be answered if they don't care about customers