Employees with perpetually unhappy faces. The young man refused to serve 15 minutes before the closing of the point on the pretext that he would not have time to go home at 21.00. When asked to take out the goods, because we take everything away, he said he had "heard this many times" and would not fall for it.
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Anonymous review
November 8, 2024
I quote, "I don't work until the last client, I close at 21 and I don't give out anything"
15 minutes of waiting in line in vain) black-haired employee 08.11.2024
I understand the working day is until 21:00, but before that, make refunds for 10 minutes from one person
The girl who gave out the order is terribly not attentive, added the right product to the refund and did not even apologize, but when there is a huge queue, she considers it necessary to talk to other people! Terrible service, the girl framed terribly!!
A very good pick-up point with positive staff who will help solve any problem! I just want to say about those who spoke negatively towards employees - they will do their job, because due to the fact that the buyer violates the rules when receiving the goods, employees are obliged to pay out of their own pocket! They can be understood! Thank you Julia, Snezhana and the guy (I don't remember his name)! Thanks!!!!
Girls, let's help each other and delete the WB, we can immediately buy cars for ourselves.
The best and the worst in one person.
And at the very point everything is fast, the administrators have a good attitude.
Do not visit this point, save your nerves!
Disgusting service!
That Snezhana, that Julia. They always look at you with suspicion, as if you stole something, tore it up or something else. Julia is also rude occasionally. Clients come to you, not girlfriends! The unopened product, improperly assembled in a warehouse, which was immediately handed over, they opened, and did not take it away, they said to pay and pick it up, because there was not a set there. You don't need to work with people, but where you don't need to communicate. In general, they've already gone crazy there. Don't set foot here.
I agree with previous reviews that it is at this pick-up point that an extremely ill-mannered employee works. They have their own laws. The box cannot be opened.Although it's just a box, taped shut. I did not violate any factory packaging. Well, if you opened it, take it away. I refused because the color did not match the photo. She scolded me and didn't give me the rest of the order.Of course I will change the pick-up point, but the management must solve this problem! There are cameras and you can always watch everything.
I strongly advise against this pick-up point , I cannot say that all the employees are boors , but one lady is clearly superfluous there, I advise the management to view the cameras and give an appropriate assessment , the lady refused to accept the goods BECAUSE the SHIPPING PACKAGE was OPENED , the goods themselves and their packaging were untouched , but the lady sitting on the royal throne, taking advantage of her position, she answered I will not accept, and she does not need any arguments, she does not care, she does not want to set foot there, now we order for the Winners 131, further, but calmer and without the nerves of boorishness
a good pick-up point is wildberries. polite staff. it is worth considering the time for a visit, because the item is very loaded. the best time is in the morning and after lunch until 16-17 o'clock.