An excellent choice. Everything is fine, they treat visitors well. A large selection of Wildberries and booths to try on clothes. You order the product at the pick-up point, wait a couple of days and come pick up your product.
The service is fast and high-quality, despite the queues, the sleeping area and a lot of young mothers who come at rush hour with their kids to try on for themselves and children, despite this bedlam that they arrange in the fitting rooms and at the very pick-up point, the receptionist girls remain polite and friendly! Patience to employees and other customers!
Everything is fine, but sometimes we met very unfriendly staff
There is very little space and a lot of dirt and dust, and a lot of people walking around (rarely), but it happens, and everything is fine!
Everything is very clear, orders are issued promptly, you rarely find much to save, convenient location especially for residents of the 104th microdistrict, there is convenient Parking...
The girls at the pick-up point work well, quickly. In the evening there is often a queue, it is better to visit in the morning. 4 stars for an unpleasant case: my product was picked up by one of the visitors at the delivery table. The money was debited from me, but I did not receive the goods (( The cameras did not work ((( I contacted the support service, the money was returned after 4 months.
Valberis's manager refused to make a refund ( returnable item )
A child 's vest .
The product had a defect (which we discovered together)
, but the payment had already passed at that moment.
The refund was immediately refused, and
the phone number of the support service was given. which fully approved the refund .
Arriving the next day, the manager also stood his ground and refused to make a refund ( the label and barcodes of the product were in place , the same defect remained and the thing without visible traces of socks )
Having said that she personally pays for defective goods from her pocket.
Well, it can be seen that all managers have the same rules, but she has her own !!!
So a big minus is specifically for this issue point.
And I think it's worth writing a review in the complaint book!!!!
It is not clear why this attitude towards customers .
The pick-up point is not big, the load is not big, there are few people.
I order the product often, and I take 70% of it .
Not one of those who orders 1000 products and does not come for it or everything is rejected))))
This is the first time I 've encountered a refund .
It is better to spend your time a little and pick up orders at another valberis point!
And if this attitude continues to be towards customers , 104 -Mkr will remain without a pick-up point !
An excellent pick-up point, sometimes the queues are long, the toilet would be put, but it's very good, and the workers are good, and they can tell if anything
Always friendly, polite girls at the delivery of the goods. Prompt delivery. There are few people, as the area is remote. Everything is fine. I recommend it for those who live in the Southern 104 microdistrict of Gomel