I constantly ordered goods to this pick-up point, near my house. There were wonderful people on the issue. An employee, Kristina, appeared - it was just terrible. Rude, rude. After the visit, the mood is at zero. Fortunately, pick-up points with adequate staff have opened nearby. I had to change it.
When only the guys were working, everything was very good.
A new employee has appeared.
She behaves in such a way that she does not want to contact this pick-up point anymore.
See original · Русский
7
Д
Дария К.
Level 10 Local Expert
July 11, 2024
The male employees are cool, they always met us halfway and promptly resolved all issues. A new girl (Kristina, it seems) - when a marriage is discovered: "your problems." There is zero help, zero understanding, and zero involvement in the problem. A person seems to work with people, but behaves as if the whole world owes him something, and he is the king and ruler of the PVZ. Don't do this, if everyone is a little kinder, maybe the world will change for the better?
Hello. I made a refund on the 5th, the product remained as before in the status "delivered". Have you issued a refund at all? The boy was like Sergei.
See original · Русский
1
А
алекс
Level 13 Local Expert
February 8, 2024
I have been receiving goods there for a long time, queues are very rare, for a maximum of 5 minutes, they are always open according to the working hours, the staff is pleasant, in general there are no questions. Strong 5 stars.