I've been going there for parcels for two years now, they're polite girls, they've never been rude. A black girl has been working for a long time, generally sweet, calm, always responds calmly, moderately. They never swear. Well done.
You can put 5+++. A good team. Polite, friendly, friendly girls. They find everything quickly.It's nice to come in for orders.good location.convenient work schedule
I have not seen such a habalistic staff at the delivery point either in Russia or in Kazakhstan.
I tried to pick up my order by phone number and code, without QR, because I don't use the app. He came up, gave the code and the name. And was taken aback by the retaliatory rudeness. The girl said: I have people like you, do you know how many for the whole day with their codes? I'm not saying that employees are alien to the basic rules of politeness. No one here says the word "hello" or "thank you." But they just yell from behind the counter: "next!"
At least thank you for not being insulted.
Of course, I made a remark to shame the girl a little in front of everyone. But such a bestial attitude towards customers does not go through any gates. Every time there are such unpleasant impressions from this item.
Next time, I will order the product at another point, despite the fact that it is located further from my house.
And if I were the owner of this point, I would order a mystery shopper service to get an honest report on my employees.
Yes kapets ! The load on this office is limitless employees get tired of queuing on the street, but it's not their fault, everyone just uses this area if it says that it's better to go to another office, it's better to go to another one.My employees try to be friendly with a smile, maybe because they don't know me
It is not far from me , conveniently close .The girls serve quickly, but sometimes they are so busy , I hope their salary corresponds to their work .There are fitting rooms.
Everyone is happy. There were no difficulties in receiving the order. The pick-up point is cozy. The order in the warehouse. The work is organized at a decent level, according to the stated schedule. The staff is polite, the service is prompt.