In the PVZ, the girls are good, which cannot be said about the hotline. Only memorized nominal answers. In response to the "appeal" in the personal account, too, only memorized phrases. It is not possible to cancel the order. There was a crash on the computer and the whole basket was formed. Give people the opportunity to refuse the goods within 10-30 minutes and only after that let the order take effect. Anything can happen. And if there are 100 products and overall? - how is it possible to order such a quantity with one button? - make restrictions: one order of 10 items, for example, or with confirmation that you agree to place such an order? This will also protect sellers from unnecessary shipments, in the way of which the goods may be damaged.
Of course I understand you, but 1 point.The madhouse is full, irresponsibility and ignorance of the software. Arrogant behavior, detachment from the client, disregard. I am not satisfied with the work of this pick-up point. I note that in general I do not have a negative attitude to the wildberries online store. I am satisfied with the assortment and quality of the products provided.Wildberries need to check their franchises.
An excellent pick-up point, there have never been any hitches, great girls work, they know their business, they do everything quickly and clearly, thank them!
I don't even know which pick-up point. I want to talk about the company itself. She began to work terribly. Tavar comes badly packed, kotsany. There were delays in admission. They take money for refusing the goods, and it doesn't matter who is to blame. They may confuse the goods. You order one, they will bring another, and the money for refusal is written off. I do not recommend such a company.
It's a good place. Everything is according to the standard. Great location. For those who find this point convenient, it makes sense to stop by this address.
The staff is stupidly not professional!!the mother-in-law came to pick up the order, took the part that was paid for, and the second half was not paid,the consultant did not normally explain that if you take the paid half of the order, then the second half goes away as a refund, that is, the consultant Himself Decided to return it, although he was told that it would be picked up the next day (Friday), and at the beginning he said it was good, but he makes it a refund!!The consultant's name is Artyom!!so it showed in the application!!!
It's terrible! There is no way to log into your personal account, the staff cannot provide assistance. No one knows where the code comes from. Thus, there is no way to pick up the goods. You can't see a worse server.
It's not cozy, clean, but this is my feeling from the first call, there are no railings on the sides of the entrance, you never know right away, but suddenly, God forbid, it collapsed. I am happy with the purchase, but this is my choice, not the pick-up point.
Excellent location of the point!the center, near Sovetskaya)))the staff is friendly, there are a lot of booths, but there is not enough space for a queue: you have to stand in the doorway when at the end of the queue
Fast work of the staff, it is very, very rare to get into the queue, but it also diverges very quickly) Well done guys.
The only thing you opened on time!) It is unpleasant to stand under doors during working hours .. sometimes every minute counts...
The pick-up point is new, but, nevertheless, the staff is good. The girls at the checkout work professionally, quickly, there are no problems with customer service. They always give competent answers to questions.
I picked up the order on 10/25/2021 at 18.36, it is very difficult to find (the sign is very small, the residents of the same house "have no idea where he is." The staff is not alive , does not greet , in general it is barely audible what she says , sits with a dissatisfied face .