they refused to demonstrate their operability at the site of the non-returnable product!!!! they probably think that each issuing point has its own rules, the retired woman had to shake her nerves, persuading them to do what they were obliged to do.
Keep it up !
I have never seen a friendly employee at this pick-up point. They are never in the mood. And so, in general, the standards are good, the fitting rooms are clean, the lighting is sufficient.