The service is disgusting, there is no complaint book and information corner. The cashier answers all questions - "I don't know." A large number of people were refused service on November 15 due to the reason "we received a lot of boxes, I will not serve anyone"
At 11.20 a.m., the point was closed and there was no one inside!!!! There was no paper on the door, no number, nothing!!!! I needed my order today, on my only day off!!!!!!!!!!! 0 out of 5
They wrote off money for an irrevocable item that I wasn't going to pick up. They told me to leave a phone number and promised to contact me. As a result, they did not contact and did not return the money
Horror, there is not enough space, I stood in line for 25 minutes, so then I stood in line to open the table and look at the goods, because there is no more table, some kind of nightmare!!!!
Excellent pick-up point. Everything is prompt and fast, at any time of the day: after work at 20.45 and in the afternoon. Very convenient location. And you don't need to go in there with a stroller.
It is very convenient for me and my family. I left my house, and there is a Wildberries pick-up point in the next one. I am very glad that we opened it, we were very much waiting for it.
There are cameras in the fitting rooms. That is, when you decide to try something on, then you are under supervision. a clear violation of the right to privacy. Therefore, it is worth contacting the Ministry of Trade and the court with a demand to dismantle the cameras and compensate for moral damage
For some reason, the QR code always does not work at this pick-up point, you have to pick up orders every time by phone number, and everything is super
I live nearby and for the fifth day I can't order at this pick-up point in any way, he writes that there is a lot of load.. ..It is impossible to search for orders for a long time
They gave us an air hockey instead of a stroller . And you can't get through in any way!!! Why don't you leave a valid number???
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Виктория Шатова
Level 4 Local Expert
January 30, 2024
The pick-up point is always overloaded, it always sends to other points. If I live next door, why should I go to Kazinets? Endless queues, it's already impossible😢
He refuses to close already.