The most beautiful girls work here. The service is always at the highest level. 10 packages out of 10. I want to see more of the guy. He is so handsome and young, you can immediately see he is a professional in his field
A very good pick-up point, especially the change of Veronica and Karina, very nimble and pleasant girls, and the one who writes bad reviews, try to take their place, a lot of orders, learn to wait, well done girls all
I have been using this Internet site for many years. Everything has always been wonderful. Until the last time. I ordered a bag for myself. When I picked up the bag, everything was OK. I really liked it. The next day I decided to put it on. I chose a leather strap and fastened it. I left the house and got into a taxi. And then there was a shock As soon as I got out of the taxi, the bag tore at the place where the strap was attached!!! The horror!!! Upon further inspection, it was also found that a rivet was lost somewhere. The bag didn't last an hour. And the most interesting thing is that the service said that there are no bad reviews for the product, so a refund is not possible. Another phrase of the Wildberry service was generally shocked: "And anyway, it's not known what you did with it." I took you guys by taxi!!! That's the product!!!They did it badly, so the client was also to blame! Bravo, gentlemen, customer focus is 1000%!!!
After the meeting with the skos service, write a review of the product and what happens? It is not published!!! Brilliant! Do not make a refund due to the lack of negative reviews that cannot be published!!! The story did not end there. I found that it is possible to ask questions to the seller about the product. She told me the situation. The seller is ready to refund the money. Requests to apply for a refund. I call the service to make an application, I tell them, 15 minutes of waiting. And the service refuses to refund me!!! He doesn't see a reason. It's terrible, I've never encountered such arrogance anywhere else.
A good pick-up point. Polite and competent specialists. They work quickly. The point itself is not small in area. I used to pick up my things at other points, but I liked this one the most because of the area and friendly staff. Bus stop nearby)
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Лина Линч
Level 4 Local Expert
April 17, 2024
Favorite pick-up point near the house. Clean, tidy, queues are rare, before holidays or on Friday evenings. And the employee Tatiana is amazing! Polite, friendly, always uplifting, such a simple but human attitude. In general, all employees work quickly and efficiently.
A good online store. There are measuring booths. You can try on the ordered items and if they do not fit, then you can refuse. I don't know of such an online store anymore. It's good that there is such a store near the house. You don't have to go to all the shops in the city, as before, to find the thing you need and waste a lot of time. And so - ordered, tried on - took or refused. Of course, there are disadvantages... defective items often "walk around". I would like to pay more attention to defective items and not re-offer low-quality items to other people, so as not to be among them...
Given the rather large flow of customers, they work quickly. Among the shortcomings: to stand in line twice to receive an order and when paying / returning
There are no complaints about the point of issue itself. But there is a concern about the quality of the product that is being sold and the way to solve the problem that has arisen.
The purchased super-duper insoles lost their shape after a week, the stratification began. When submitting a complaint, we received a response - do an examination. Now look for time, go, pay, wait, apply again. Reputable networks have not behaved this way with customers for a long time.
The pick-up point will not be reached. The phone is constantly busy. Either the sellers hang up the phone incorrectly so that they are not disturbed by calls, or they chat on the phone.
It is conveniently located to pick up the goods, but there are constant queues. And parking is not convenient.
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А
Александр
Level 6 Local Expert
November 16, 2023
Polite staff and convenient working hours
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Катя Бакун
Level 2 Local Expert
December 23, 2021
Three goods were ordered in one order, all are at the pick-up point, but the courier is given them one at a time, i.e. a person must stay at home for three days and receive the order partially within three days, despite the fact that three different units are ordered to choose one of them!!!! Are you there?!