It is very inconvenient to check the goods at such a high delivery line, hands above the head, especially if the buyer is small, and there is no ordinary table where this can be done nearby. Plus, people come to receive the goods and you just get in the way... And they're bothering you... at other points, there is a standard height table nearby, where you can unpack and check the goods without disturbing each other.
Polite staff. A bright and spacious room. Fast service. Compared to other pickups, it is the best place. The staff adheres to the oil regime. Well done
The PVZ itself is good, but the employees leave much to be desired. They are rude, they constantly sit with a dissatisfied look, they are rude, they raise their voice. Everything is as it should be. A very unpleasant feeling remains after the visit.
The point of issue of orders for the street 50 years of the BSSR 17a suits me, good service, everything arrives on time, the couriers are all good, only there are a couple of disadvantages, this is that the repair has not been completed, everything has been stopped since August. And the stairs are dangerous for everyone.
If it were possible, I would put 0 stars. The employees of the pick-up point are so lazy, boorish and unrestrained that they completely discouraged any desire to ever place an order on WB, even with my rather big discount. Acceptance of goods for several days is beyond reason. The faces are always unhappy. When any visitor comes to them, such disgust appears on the faces of the employees, as if something was shoved under their noses of a vile smell. Dear ones! You work for people, and the customer should be in your first place! And you need to unpack the goods on time. I haven't seen such a nightmare anywhere for a long time.
it's a little dirty, the fitting rooms are small, not every one has a clothes hook, but in general it performs its function.
the staff is good, hardworking.
The pick-up point has become disgusting. It's always a mess, it's dark, there aren't always packages. And another innovation is that the order arrives at the pick-up point and lies there for two days, but it is impossible to pick it up because the goods are being received for two days and it will not be accepted in any way. They want to pay immediately when ordering, but they have to wait a week for this order.
The order was placed on August 2, and today it is already August 16, and there is still no delivery, 2 times it was issued to the courier, but for some reason the order was not delivered. Can someone tell me the phone number, how can I get through there?
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Кира Б.
Level 6 Local Expert
May 7, 2021
The pick-up point, as a pick-up point, is nothing special. During the holidays, there are wild blockages, a disgruntled manager and queues. On normal days it's quiet and empty. At the end of the day, you can get into a queue of 2-3 people.
The working hours are from 10 to 21 without lunch, but two or three times I had to kiss the doors with a piece of paper "I'll be back in 30 minutes", which of course was not part of the plans.
The repair is half-finished, a couple of collapsed letters. They recently put up a drawing table for children - a nice little thing.
Mothers with strollers or children's bicycles, people with knee or back pain should avoid visiting - the point is located on the ground floor, the stairs at the entrance are quite dark, the steps are not very comfortable in height.
In general, the norms. But on New Year's Eve, they did not take into account that the flow of people increased. Standing in a queue for almost an hour, the tail of which stretches far down the street, is questionable entertainment
Very polite girls!!!They always smile at me!If the order was lost (due to my fault, I didn't pick it up for a long time), they called me back when they found it!!!The service is fast and clear!!!
The point has become terrible. Let's close our eyes to the lack of packages, it's not their fault, but polite service is in their power. The acceptance of the goods leaves much to be desired, the goods have been at the point for three days and cannot be picked up.
A terrible pick-up point, goods are constantly being lost. I ordered things at this pick-up point, I lost two goods, they can't do anything, they also treat customers rudely.
The repair is terrible, the room is dark, it is inconvenient to go down to the basement, a lot of boxes are constantly loaded, apparently the staff does not have time to disassemble everything.
A break of more than 30 minutes and whenever is too much.... and maybe more than once a day. For the fifth time, patience ran out. Breaks should be commented on in the operating mode.